I found Dr. Sink through my insurance's list of in-network providers that were currently accepting…read morenew patients. I called the office looking forward to setting up a PCP finally. I was caught off guard by how short and rude the staff member was that answered the phone. She spoke down to me and informed me Dr. Sink has not been accepting new patients for quite some time - as if I were somehow supposed to be aware of this. I apologized (not sure why) and explained that my insurance still listed her as accepting new patients. Then a few tense moments of awkward silence and she begrudgingly offered to set me up with another physician within the practice. I could tell she was irritate when I asked to confirm the address and throughout the whole interaction she made it very clear I was an inconvenience to her. I actually got on Yelp! this morning to look up their phone number to reschedule due to some work stuff that came up and ended up reading all of their reviews. It appears my experience is not unique. I have worked as a front desk staff at a local hospital for a few years now and understand the importance of making that good first impression with patients in person or over the phone. This practice does not seem to value that level of customer service. I look forward to the no-show fee and credit card processing fee. Take your business elsewhere.

Sarah Hughes was the ONLY good one they had, then they forced her to leave because she takes summer…read moreoff to go back home to another country to visit her elderly parents what's left is a bunch of 30 to early 40 somethings that have chips on their shoulder and you better follow what they say and what they were just told in medical journals and what the latest meds being pushed by drug reps . It doesn't matter if what you were taking was working and you felt good . They don't understand how copay Insurance works

Amazing place to go for an aviation medical. I was able to schedule next day and Dr. Dykema is a…read moreseasoned pilot herself. They don't price gauge like the other guys in town, and and they don't try to squeeze every penny out of what the airlines would shell out for their pilots' medicals too, if you do have to pay for it on your own. 10/10

She always takes time for me and listens. Love that she does full blood work to also help guide me…read moreto better health.

Dr Robinson is a compassionate doctor. He listens to what you say and is not overbearing.read more

OK, being new to Phoenix, used Yelp, when colleagues and clients had no good IM Docs for me to…read morestart with. I have to say that this Doc did literally the exact opposite of the prior [happy] review. I thought he might have had an off day on my 1st visit, but 2nd and 3rd only got far worse, which were spread out over 6 months. He is the first doctor in my 25+ years who seems to genuinely **not care** about me getting better and helping me become a better patient. Having been married to an ER doc and being involved with docs for many years, from social circles, this is not a stellar patient advocate, nor educator, either. All attempts to ask questions resulted in one word replies and generally rushed out of the office. Take a look at my other reviews, it is the first 1-star -- ever. Unfortunately, it seems the bar is pretty low here in Phoenix, as compared to Los Angeles, Chicago, New York, and Detroit.

The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

If you want a good honest doctor. Don't come here. I was running 10 minutes late. They let me pay…read more Then canceled my appointment on doctors orders without seeing me to explain lab work done 3 months earlier. Got that? 3 months between appointments with lab work. . This Doctor Villamor is basically a crook for taking my money and sending me away without seeing me. So again. If you want good medical care go else where with honest doctors.

Stay away from this office at all costs. The office staff does not care about you. They claim that…read morethey accept Aetna, but they don't really. They expect full payment before you submit your claim. If you have Aetna, you know you have to submit your claim FIRST, then pay the bill after the claim has been processed. This office will not allow you to do that. I have never had an office staff try to get money from me before the claim has been processed, until now. I highly recommend going elsewhere.

What doctors are practicing at this location? I need a new pcp as mine is moving out of state…read more Thank you! Pam H.

Checked in 50 minutes early. A bit nervous still over all my insurance drama. Which they handled…read morereally well. Disliked that it is in the basement so there is no cell service. But I wasn't there that long so I survived. The cat scan took about 3 minutes. The girl was really sweet, explained procedure thoroughly and asked me if I have any questions. Quick, painless. Clean facility. Happy all around.

wish I could rate this place lower…read more I went to this docter's office for four things: refill on anxiety meds, start a new medication for hand tremors, find a sleep study place for my sleep apnea and to find out if I have CANCER!!! (Painful lump on my testicle) what I got was Dr Elfat Rumman getting in my face and telling me I need to see a psychiatrist for my "overwhelming depression" and that "most men are scared to go." She would not stop telling me "you got a 10" I would ask what does that mean? "It's not good you got a 10. Your depression isn't being controlled." I wasn't there for depression! I asked her if there was another docter I could talk too. "No. I'm the only docter here." I was stunned to hear this. So I asked her to clearify that there were no other docter's that worked there? "Yes, why do you want to see a different docter anyway?" I told her because she wasn't listening to me. All she did was start talking about my "depression" and how bad it is. At this point I put my face in my hands and said.... "Oh. My. Fucking. God." Her response was and I truly do quote this. "that's a bad word, you need to leave." I left the room. Turns out there are several docter's on staff!!! Imagine that. The staff kept apologizing to me and put me in a different room to see another docter. At some point with me talking to the office staff Dr Elfat Rumman called the head physician and told him that I'm hostel and am making her feel uncomfortable. At this point the office manager came to me apologized some more and asked me to leave. She did refund my co pay. The only reason I came to this office is because my old primary closed up shop and sold all the patient care info to these new people. I got a letter in the mail asking me to come in to set up new care. Be careful going to this place. Who knows what you will be diagnosed with....

Unbelievably horrible experience. I have never been treated so rudely, been completely ignored…read morewhen I had problems (which have been many), and been charged multiple times for services I paid for. Trying to get anything fixed has been awful. The staff is completely inept. If you value your health, go ANYWHERE else.

Nobody likes to go to the doctor's office, but Dr. Whitaker will give you great service and peace…read moreof mind. I recently had to get an ok from a PCP to start a new job, so at the time I had no insurance. I explained my situation and the office was nice enough to give me a huge discount for paying cash up front. He was personable and knowledgeable, but most of all, my visit did not feel rushed! I look forward to keeping him as my PCP.