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Shah Eye Center

2.3 (7 reviews)
Closed 8:00 am - 5:00 pm

By appointment only

Updated 1 week ago

Services - Shah Eye Center

Eye surgery

Eyewear fitting

Laser vision correction

Shah Eye Center Photos

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University Eye Center - Hours of eye business

University Eye Center

1.4(8 reviews)
4.0 mi

We had a very bad experience here. Let me tell you the facts…read more My daughter broke her glasses. She had gotten them at this place and they had a file for my daughter since they eye Dr. George P. Amegin refers us to this place. I guess it's like a one stop shop. My wife wen to the place at 2 pm. And the place was closed. Mi wife called before going to ensure they were open. She was told that yes they would be open until 5. My wife goes and the place was closed. There was people inside but they wouldn't open. My wife called and no answer then she called another location and they called that place again and was told they closed early. There was no sign! Mi wife finally gets to get them there and mi daughter gets her eye exam and orders her glasses. And was told that they would be ready today Friday. Friday came and she got a call from a gentleman that they were ready. Mi wife asked until what time will you be there. It was 2 pm at the time. He answered 4 pm. Mi wife was 45 minutes away and my daughter had 4 days without glasses and she decided to go pick them up. When she gets there at 3pm the door was locked!!! She was outside the building for 30 minutes!! People staring at her! Not answering the phone. She was called, she did everything right and this people lack professionalism. More customers arrived with appointments and the same thing the other person drove from Rio Grande!! When the person answered the door he was condescending to the customers. I wasn't there... I wish I had been. We will NEVER GO HERE AGAIN! EVER!! Before you go there look at the reviews!! We didn't... shame on me.

Worst customer service experience. Would not give frames with options insurance covered in full…read more Diana stated it was because she would lose money on what insurance reimbursed her, even though 1) they were part of the insurance network and 2) had agreed to do so the day before. Called Superior Vision insurance with Diana with me. The insurance agent told Diana she was wrong and needed to honor the "covered in full". Diana refused. Insurance is opening an investigation. I am filing a complaint with the BBB and any other entities I can. I also found out today they didn't apply the options to the lenses last year which they told my wife they would. Frauds and cheats. Sadly, they claim to be Christian and yet act this way. Stay away. Far, far away.

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University Eye Center - Front of a Crappy Business

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Front of a Crappy Business

Nolana Eye Care - In the back

Nolana Eye Care

3.6(5 reviews)
1.0 mi

Dr. Chang is great. The four stars are for her. She is very thorough, experienced, personable,…read morelistens to you, communicates well, has patience with her patients, doesn't rush you as she goes through the eye exam ("Which is better: one or two?, Three or four?" Etc.). My family all agrees she is the best in the area for eye exams. One family member had a hard time with contact lenses and Dr. Chang was great working with her. The lady who did the screening and initial testing for glaucoma, etc., was also very friendly and thorough. The ladies at the reception however could use a refresher on customer service. They did not greet me or others I noticed as we arrived. They looked like they really didn't want to be there or help. Perhaps I just caught them at a bad time. The day I went the office could have been managed better. While I had an appointment for 1 PM and arrived 15 minutes prior, I did a lot of waiting. They took me back on time, but it was 3 PM before I got out. The frames are all name brand and expensive, not well organized. If you're in a hurry, you might want to go somewhere else. However I felt it was worth the wait and the lack of professionalism from the front desk to be seen by Dr. Chang. I have tried several other places in town over the last 18 years. Some others have nicer looking buildings and perky people, but she is the best I have found. Prices are reasonable too, and some insurance is accepted. I do recommend Nolana Eye Center for eye exams but I go elsewhere to actually buy my glasses. The office is part of an older strip mall. Rather dated, a little dark with wood paneling. There is a private parking lot and it's in a great location on Nolana Ave.

Everyone in the office was friendly and I was seen quickly. The eye exam was thorough as well.read more

Photos
Nolana Eye Care - Frames, all name brand

Frames, all name brand

Nolana Eye Care - Accolades

Accolades

Nolana Eye Care - Name brand frames...

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Shah Eye Center - opticians - Updated May 2026

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