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Family Vision Care

5.0 (1 review)

Services - Family Vision Care

Eye exams

Eye testing and diagnosis

Retinal imaging

Family Vision Care Photos

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2 years ago

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People searched for Optometrists 217 times last month within 15 miles of this business.

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Texas State Optical

Texas State Optical

4.3(6 reviews)
6.1 mi

GREAT customer service. Now these people know how to treat paying customers.Dr went out of his way…read moreto personally and professionally describe all options and products. Staff was very helpful. Would highly recommend.

Is there a 6 star option here? Seriously...Texas State Optical deserves it…read more From the moment you call to make an appt, to when you walk in the door and are greeted by the staff...to when you finally put on that new pair of glasses you've been waiting for! TSO offers the best customer service experience possible and you get great glasses to boot. As soon as I walked in the door I was greeted by the staff and they checked me in. I only waited about 5 min before getting my eyes checked. Throughout the entire time, the young lady helping me was amazing. Extremely courteous... professional...and every other word that relates to customer service exemplified. I took in my old glasses so they already had an idea of my prescription. The doctor took me to the back for the eye exam and about 10 min later I was walking out. The staff then showed me which lenses I could pick from based off my insurance. After choosing the ones I liked, they said they should be ready in about 1 week. Well to my nice surprise they were ready for pickup the next day! When I went to pick them up they gave me the case with a spray and small towel to clean them with in a small bag with my name hand written on it. The devil is in the details but those little details win over customers. This feels like a fairly new optical... slightly small...but with it's amazing staff, great doctor, and top-of-the line customer service, it feels and is the best place to get your glasses.

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Texas State Optical - Glasses

Glasses

Texas State Optical

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Nolana Eye Care - In the back

Nolana Eye Care

3.6(5 reviews)
3.6 mi

Dr. Chang is great. The four stars are for her. She is very thorough, experienced, personable,…read morelistens to you, communicates well, has patience with her patients, doesn't rush you as she goes through the eye exam ("Which is better: one or two?, Three or four?" Etc.). My family all agrees she is the best in the area for eye exams. One family member had a hard time with contact lenses and Dr. Chang was great working with her. The lady who did the screening and initial testing for glaucoma, etc., was also very friendly and thorough. The ladies at the reception however could use a refresher on customer service. They did not greet me or others I noticed as we arrived. They looked like they really didn't want to be there or help. Perhaps I just caught them at a bad time. The day I went the office could have been managed better. While I had an appointment for 1 PM and arrived 15 minutes prior, I did a lot of waiting. They took me back on time, but it was 3 PM before I got out. The frames are all name brand and expensive, not well organized. If you're in a hurry, you might want to go somewhere else. However I felt it was worth the wait and the lack of professionalism from the front desk to be seen by Dr. Chang. I have tried several other places in town over the last 18 years. Some others have nicer looking buildings and perky people, but she is the best I have found. Prices are reasonable too, and some insurance is accepted. I do recommend Nolana Eye Center for eye exams but I go elsewhere to actually buy my glasses. The office is part of an older strip mall. Rather dated, a little dark with wood paneling. There is a private parking lot and it's in a great location on Nolana Ave.

Everyone in the office was friendly and I was seen quickly. The eye exam was thorough as well.read more

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Nolana Eye Care - Frames, all name brand

Frames, all name brand

Nolana Eye Care - Accolades

Accolades

Nolana Eye Care - Name brand frames...

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Name brand frames...

Peña Eye Institute - Our team

Peña Eye Institute

3.0(12 reviews)
0.9 mi

WOW..Que Feos reviews, yo híba a ir aqui, pero mejor NÒ irè, que falta de profesionalísmo..uff no…read morees el unico.... pero SÍ es el unicorn doctor que te hace esperàr mucho.

On Friday my husband went to SouthTexas ER his eye was red and swollen he was in a lot of pain. The…read moreER doctor examined him and then asked two other doctors to examine him also. They said they had worked out a plan. He was to go directly to Pena Eye Institute in McAllen. He could barely see with one eye . When he arrived he was asked by the receptionist Mable for $35.00. My husband explained that we had just moved into a gated community and we live on a fixed income because he is disabled and if she could bill him for it she refused and did not care. What has happened to empathy and common decency? So today I called and spoke to the office manager her name is Amanda and she had the same non-caring attitude as her staff. I work for five Cardio Thoracic & Vascular Surgeons and they would never turn a patient away because they didn't have their co-insurance. I also read other reviews for Dr Pena, the wait time is about 3 hours before you are seen by Dr Pena. My husband is my world we have been married for 33 years, I find this so upsetting and I am disgusted by this entire practice. I hope this will help other patients to read reviews before choosing a Doctor.

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Peña Eye Institute - Big thanks to @stvt_institute on Instagram for inviting us to their Stay Healthy and Safe Community Event

Big thanks to @stvt_institute on Instagram for inviting us to their Stay Healthy and Safe Community Event

Peña Eye Institute - Dr. Aurelio Tijerina

Dr. Aurelio Tijerina

Peña Eye Institute - After May the pounds kept dropping... I'm so happy with my new vision and weight loss! Thank you Dr. Pena!

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After May the pounds kept dropping... I'm so happy with my new vision and weight loss! Thank you Dr. Pena!

R G V Family Eye Care

R G V Family Eye Care

1.0(5 reviews)
4.8 mi

Courteous staff but these people try to scam you out of every dollar…read more My VSP plan says I should pay only $5 for my vision check and eyeglasses prescription! They don't explain their charges til the end. I Went in for prescription for eyeglasses and they charged me over $150 - with two insurances! First of all they charged me $ for being a new patient then, $ for copay, then $ for some eye mapping,more $ for eyeglasses prescription and $ for an overpriced eyewash. I went home and called my vsp plan to see what happened but these people didn't submit paperwork! They billed my health insurance as a "medical visit" rather than billing the vision plan for a vision exam. They did not use my VSP vision plan because they would get more $money out of my medical insurance. According to them, it doesn't make a difference, but it does to me. I ended up dishing out more money than I needed to. And Dr Liska almost cried as he complained that he would have to do more paperwork if I made them resubmit my claim the proper way. He went on and on with his paperwork filing story. It took almost 20 minutes! Not only that, my daughter was also charged over $100 for her contact lens prescription too. According to them it was due to her not having a preauthorization. Really? I called the insurance and it was all bull. We went back and sure enough we got a refund of $100 after we called the insurance and handed them the phone. We were supposed to have paid only the copay $ for her insurance plan. I will not return to this place.

Nice new remodeling but this clinic is a rip off. They offer 90 day return on glasses but FAIL to…read morepost or tell the client upfront that they charge a restocking FEE. the fee appears to be whatever they make it up to be depending on the person or day of the week. $30 one day $40 the next day..... extremely unscrupulous. STAY AWAY

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R G V Family Eye Care

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Family Vision Care - optometrists - Updated May 2026

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