I took my babies here for the first time this weekend for boarding. They had such a great time! The…read morepeople there were responsive, they took pictures of my fur babies and their new friends so we could see they had a great time and we're doing okay. I was really worried from the previous building and previous word of mouth, but since their move everything has changed! 10/10 would recommend! I put pictures of the very happy babies :)

I took my dog Rubie to Dawg house yesterday! I had a very pleasant experience there and so did…read moreRubie! The staff members are very sweet and they treat your dog(s) as if they were their own! I absolutely love dawg house and I appreciate their business!

I have been using Swan Kennels since 2006. The facilities are the best I have seen. It's obvious…read morethat Swan Kennels cares about the dogs. Every year it seems they are improving the facility in some way. Reggie Swan kept Barney, my ACD 3 months for obedience training. Barney may have not been an honor grad, but he definitely improved. He obeys 90 per cent of my commands, and with a little nudging the other 10 per cent LOL. The kennel is very popular, so be sure to call for reservations if you are wanting a weekend and especially for holidays. He also has facilities for cats, of course separately from the dogs.

My Belgian is very picky and suffers from separation anxiety . But here he does great and is always…read morein good spirit and well feed when I return .

I dropped my two dogs off at 8am and by 10am they were ready to be picked up. Great communication…read moreand my dogs looked lovely. I had a wonderful experience. I will be a returning customer. Thanks so much.

Quick to respond. Amount shown is reasonable for service…read more Looking forward to getting with them about possible service for seniors at Trinity who have pets.

Dr. Emerson and the staff are great. They always help whenever available. They were booked for the…read morewhole day once, but we had an emergency with one of our guinea pigs and she had no hesitation to see us. She truly cares for every animal she sees. I would recommend Emerson Animal Hospital to everyone! Could not ask for anyone better to take care of my pets.

We were inadvertantly traveling with our pets in the wake of Hurricane Ida. Our dog had surgery…read morescheduled, and we were in a strange place, with no idea where to turn. We were referred to Emerson AH, and couldn't be more pleased. The care and professionalism that Emerson demonstrated cannot be overstated; Annabeth in particular was friendly and on top of all our concerns-- she put us at ease immediately, and helped us through the process. We couldn't have asked for a better experience, overall. On short notice, Emerson AH got our dog the care she needed, and did a fantastic job. I don't foresee us being back in West Point, but if we are ever in the area, we know we always have someone to turn to if our pets need aid. Thank you, Emerson AH. Thank you, Annabeth.

We've been leaving our dogs with Lisa for years. She has always taken great care of them. She even…read moresends video to reassure us of them having fun! We appreciate the pet nanny and highly recommend her.

I learned a valuable lesson from boarding my dog here -- no one will care for your pet the way that…read moreyou do. I will NEVER leave my dog with Pet Nanny again. She might be suitable for keeping larger dogs, but definitely not smaller dogs. My dog stayed with her just 1 night and when I picked her up on Sunday, her entire chest looked as though she had been kicked with a steel-toe boot. It was purple and swollen...resembling a blood blister. Not to mention the fact that she was filthy with dirt. I did not notice the area of concern until I got home and immediately bathed her. After seeing her chest area and evaluating her pain level, I called Pet Nanny to see what happened. She told me the following: "Your dog was jumping out of a window the whole day, having fun. It was about 5 feet tall, but she wasn't clearing the jump every time." It blows my mind that she did not think to stop her from jumping even though she noticed that she was not "clearing" the jump every time. Her little legs could not land the jump so she was essentially falling onto the ground and her chest was breaking the fall every time. She could have broken bones or even worse, severely injured her spinal cord. I hesitate to say that she may be suitable for watching larger dogs as well. There is no possible way that she can keep watch over so many dogs in an open area. Dogs can get in fights, dig through fences, etc... within a matter of minutes. Let me be clear, I do not believe that the Pet Nanny is a bad person or intentionally hurt my dog. I just think that she was negligent. I would never trust her again. As someone who agrees to board your dog, it is their responsibility to keep them safe and free of harm. Pet Nanny did not do this. As a pet owner, it is my responsibility to ensure my dog's safety, even when I am away from her. I would rather my dog be safely confined in a crate at the vet than able to run freely at the risk of hurting herself...sometimes we have to stop a dog from doing something because they do not know to stop for themselves. From what I understand, she is not licensed to board dogs as a business. My vet told me that I should never trust someone like this again. Think twice about keeping your dog here.

They are absolutely fantastic. They really care about our animals, and go above and beyond to help…read morethem. I could not recommend them more!

This was our family vet years and years ago, and we stopped going because our concerns were ignored…read moreand our pets suffered for it. A few months ago, our elderly dog began seizing, and literally no other vet in town would see us except for this one. No need to make an appointment, just pull up and let them handle the rest. I was relieved to learn that they had a whole new staff, and at the moment everything seemed all right. Unfortunately, our little old lady passed away in their care, though I believe it was likely her time and they had tried their hardest to save her. Wednesday, December 8th, our regular vet who is located 45 minutes away performed a spay and mass removal on one of our cats. Around 6pm, she ripped out a staple and began bleeding and within an hour, she was stretched out on the floor, moaning and shivering. Our vet does not take emergency calls so we reached out to the last people who had helped us, assuming we could be seen especially given that they're 10 minutes up the road and all of their social media states that they're available 24 hours a day. That was the first lie. The woman who answered the phone could not have been in a bigger rush to hang up. She repeatedly asked if we were clients and I explained that they had treated our dog so we should still be in their files. She offered to page the after-hours vet then cut herself off and told me to call the "emergency number" instead. She was referring to the veterinary school at Mississippi State. When I pointed out that that's out of town and that we live right down the road from her, she interrupted with, "Oh, no, they're in Columbus." That was the second lie. As a tech working in a vet's office who regularly gives out referrals, I would expect her to know where they're located. I did call the number she gave me, and after getting nowhere, I called her back intending to ask that she page the vet since I now knew one was available. She picked up, waited a beat, gave the loudest, most dramatic sigh, then put me on hold without saying a word. I then had to explain the situation to a second tech who had no problem taking my number and having the vet on call contact me. I then of course had to explain for a third time what was happening and ultimately was told that it was most likely a bad reaction to either the anesthesia or the painkillers and to get ahold of our regular vet in the morning. If it weren't for the fact that it looks like our baby is going to be okay, I would give this place absolutely zero stars. I truly believe that the doctors are good people, and that means a lot, but at least one member of their staff needs a swift, hard kick in the ass. You have no business working in this industry with such a disrespectful attitude. How they manage to book patients with that woman handling the phone, I have no clue. It's also wrong to advertise that you are open all day, every day when you apparently close the doors at 7pm to anyone who isn't a "current client." Change your hours, discipline your staff.

Brought our beloved dog to the Village Animal Hospital who was limping with a sore paw. He was…read moreseen by Dr. Camille Comer. She sedated him and x-rayed with my husband's approval. She then, without our notice and approval cut into our dog's paw. After this she did not wrap it and he contracted a severe staphylococcus infection that threatened the loss of his paw. When our dog was returned to us the wound in his paw was not sanitized or wrapped and was visibly swollen 3 times its normal size. We could tell he was not doing well and immediately took him to a different vet for to hopefully safe his paw and probably his life. This 2nd vet did a culture and confirmed the staph infection and immediately disinfected and wrapped his paw and started our dog on antibiotics 3 shots a day for a month costing us over $1,500 so far. We are so disappointed in Dr Comer and the Village Animal Hospital. They have yet to even call and check on the status of our pet. Even after I called them to let them know how bad he was doing. After years of being patrons of this clinic, we will never return.

I recently helped a friend by taking her senior dog to this clinic for a dental procedure. She had…read morecalled ahead to confirm that someone else could drop him off, and was told that would be fine. No one mentioned anything about needing paperwork filled out in advance. To be safe, she went to the clinic in person before the appointment to ask what else needed to be done. That's when they gave her the required paperwork. Which I suppose they were expecting me to do, had she not double checked in advance. When I arrived to drop off her dog with the completed forms, things felt disorganized. The staff didn't immediately realize I wasn't the owner, and at one point, someone even tried to hand me more forms to fill out, even though it wasn't my dog. One staff member eventually said something like, "Oh, right, the owner isn't dropping him off today," which made it clear that communication among the team wasn't great. Then, because the dog is older, I was asked to approve a $165 blood panel. I told them I wasn't sure and that the owner would have to confirm. My friend had previously been told that recent bloodwork had already been done and that no new testing would be necessary. She followed up right away (15 minutes later to be exact) and was given conflicting information. First, they said there was no bloodwork on file, then that it wasn't recent enough, and finally that it had to be within 1 month (after she had been told 1-2 months). She had the original records faxed over, but was told they still weren't acceptable. She was also supposed to get a call from the vet to discuss the bloodwork and procedure before anything moved forward, but that call never came. Had she received it, she likely would have canceled the appointment due to the unexpected charge. The final bill ended up being over $400, when she was originally expecting around $230 for just a dental cleaning and nail trim. She only found out her dog was ready because the clinic called her mom, not her. And when she picked him up and tried to address these concerns, she was handed a letter stating that she was no longer welcome at the clinic. This was a stressful and disappointing experience caused by a lack of communication, unclear policies, and inconsistent information. I wouldn't recommend this clinic. Save yourself the stress and go somewhere that communicates clearly and respects its clients' time and money.

So I know that this clinic is used heavily by the Oktibbeha County Humane Society so mostly pets…read morewithout owners and I have no doubt that the vet does a decent job with the animals. However, I think the main vet (never got her name it was years ago) isn't super socially aware. When I dropped my dog off (we were in the process of adopting her- foster-fail) to get spayed and neutered (the shelter was still covering the cost of that), she couldn't understand why I would want to wait in the waiting room while my dog was getting spayed and acted annoyed when I came to check on her or called for updates. I mean I get that I was being a bit excessive but people care about their pets. It was like she couldn't understand that and was being rude about my obvious anxiety. Again, I'm sure the actual procedures are fine but what I would call "bedside manner" was lacking.

If I could leave a zero review I would. Very RUDE! Lied to me about the services they gave my cat…read more Worse customer service I've ever received!!

Such a luxury and yet super affordable. 21 lbs of clean laundry Great customer service A…read moredefinite must do as a busy toddler mom!

From the owner: I have lived in the Columbus, Mississippi area most of my life. At Doggone Laundry LLC. We aim to…read moremake all stays less stressful on you and your animals. We also sit with the Elderly, Disabled, & recovering individuals. We offer pickup, wash, dry, fold, and drop off laundry service. Allow us to make your time more rewarding. We hold a County and City permit, and will be insured and bonded by August 1, 2025. We are here for you!

I have been in the store a few times and everyone has always been very helpful and nice. If you…read morelove Reptiles like I do particularly snakes they have a nice selection. They also have supplies and food for other kinds of animals as well. I highly recommend! You will not find a better selection of exotic animals in the area.

I purchased a hamster from this store and during the third night of owning it, I had to watch it…read moreslowly die. The next morning when I was able to contact the store, I was informed that they neglected to give the baby hamsters medicine for wet tail, a completely treatable disease. Half of the litter died because they had gotten relaxed with their hamster care. I was able to receive a refund, but nothing can erase the trauma of having to watch the poor little thing suffer and slowly die for hours.