I wouldn't recommend this business to anyone. I picked up my dog after a 4 day stay over July 4th and my dog had burn marks on all 4 paws. One of these were discovered and they told me they were only treating the one. He also had bite marks on his head and neck. When I called to ask about what had happened, they told me they had "tried to call but accidentally entered in the phone number I had given into the computer wrong. Oopsie." A bunch of young adults work here who don't actually care for your canine. Please for the sake of your dog avoid at all costs!!!!!! read more

Just moved to Starkville in Dec...and have taken our pup Andy here twice now for grooming. Each time they've done a wonderful job with him and he comes home happy and looking/smelling awesome. We've done both a full-on groom the first time and then just recently a 'mini" groom...super satisfied both times. The staff here is so warm and welcoming and friendly, and I can tell from how our pup acts coming home he hasn't been traumatized in any way (a problem for an earlier groomer not here in Starkville). Highly HIGHLY recommend these folks for any grooming needed for your doggo. read more

They take amazing care of my pug Louie as if he was their own! Friendliest staff that always make Louie and I feel welcome. He gets so excited he nearly jumps out of the window! Highly recommend for daycare, boarding, and grooming read more

Shaggy Hound is the best place to take your dog for boarding and to play! My dog loves her visits to Shaggy Hound. She is a full energy dog and the play time is important for her health and wellbeing. Best part is that she just crashes when she get home! Shaggy Days are her happy days with her K9 friends. I do have to add the staff there is just wonderful! I couldn't ask for a better place to take my dog because I know they will take care of her! read more

I have never been treated so rude in all of my life. This past weekend I brought my dog Dallas to stay at Shaggy Hound for two nights. On my way back into town, Saturday, I realized I was not going to make it back in time to pick him up before 9am. So I called to let them know. No answer but I left a voice mail. No call back. I called again and again. After I called several times with no answer and unreturned voicemails I finally made it over there before 5pm. When I walked in there was no one at the front desk. So I waited several minutes. I was going to call out for someone but I could hear Dallas whining and I did not want him to hear my voice and cry! So I used my phone to call the number once more to see if someone would come to the front. No answer. I waited a few more moments and then started shouting "Hello? Hello?" No one came. At this point, I'm frustrated. After waiting there for several minutes with no one coming to help me I decide to go to the back and get Dallas. The gate was unlocked, I took a peak into the room to the left just to see if I could see anyone but still there was no one. Dallas and I left and I called Shaggy Hound ONCE MORE and left a voicemail saying that I had came by to get Dallas and left. I let them know I was frustrated and that I would not be using their services again. 30 minutes later a worker called me to apologize for what had happened. She was very sweet and so after calming down and thinking I decided that I wasn't going to let one person's mistake keep me from using a facility that Dallas and I love so much. UNTIL. The very next morning I received a phone call from the manager, this was not unexpected. What was unexpected was her complete disrespect and rudeness towards me. I feel that if I were 20 years older this woman would never have spoken to me this way. (or I can only hope.) She was argumentative, sarcastic, and just flat out rude. The way she treated me was very wrong but in all honesty not the issue. I brought my dog to Shaggy Hound to be watched for a few nights and the bottom line is, he was not being watched. I have never had anything but good things to say about Shaggy Hound and have even recommended them to my friends, but after that one phone they have lost my business along with many other college students with dogs. read more