If you are referring to the maintenance of the doggie station and the emptying of dog poop trash…read morecan, It was completed quickly and done well. But I have had a maintenance request in since late October (2023) for 1.) my broken garbage disposal and non-draining sink and 2.) bathroom ceiling has needed painting since the leak in June (2023). This needs to be addressed before the calendar turns into a New year. Judy Caffarra 3509 F

A second roach within a week is what prompted this review. I would not recommend living here. I…read morehave had multiple work orders since 4/25 that haven't been addressed. The hallways stink and are unkept, as is the laundry room. However, they keep the grounds company on site to ensure the landscape and outside view are beautiful, to draw you to live here. If you can afford to have the grounds keeper on speed dial, why not have pest control on speed dial? I have been here since 4/7, and within the last week, I'm starting to see roaches. I didn't grow up with them, and I am totally freaked out. They give you a 30-day grace period to let them know if you don't like the apartment. I sure wish these roaches would have come within those thirty days, I would have SURELY left. I will be leaving when my lease is up in April. But again, I do not recommend moving here. Any place that cares about keeping the outside beautiful just to get you in the door more than upgrading appliances, answering work orders, and more importantly maintaining pest control is not a place I want to be. Pests, especially roaches, are a health hazard!!!

I know someone who lives there and has had multiple water leaks that have resulted in them having…read moreto move personal items out of the apartment, holes in the drywall and still not fixed. This hasn't been the first time these issues have occurred. Horrible horrible management. Oh and their pool still isn't open and it is June.

The staff was attentive, sharp, and on top of everything I had to off. Knew properties up and down…read morei75 that were more accommodating to my needs. I recommend this place to anyone and everyone.

I have lived here for 2 years. The most recent problem I have is neighbors who constantly leave…read moretheir trash outside the door. I told them they need to go ahead and take their trash out to the dumpster. I really dont want to have roaches because of nasty neighbors. People dont pick up their dog poop like they should. I get tired also of these hood rats that hang out by staircases and are loud mouths. I am downstairs and can hear them over my TV. The size of the apartment is nice but my neighbors are complete jerks wish I had a stun gun sometimes or at least pepper spray.

The only thing good about this place is that it looks nice from the outside. Management is nowhere…read moreto be found, the kind of people that live here and beyond grotesques. Foul-mouthed children between the ages of 5 and 13 scream in the parking lot day in and day out. At night it turns into a drug dealing area. We've lived here for about 5 months and still haven't had necessary repairs done. We can't even use our toilets half the time (not to mention the new ones they put in leak everywhere). Seriously, don't waste your time.

I lived at LCA for 7 years. Alecia & Sam are the dream team of Property Managers. They not only…read moremade sure that all of the amenities were in top working order. More importantly, they truly cared for the wellbeing of all of the residents. I lost count of the many ways that they went above their job descriptions to care for residents. They are what there isn't enough of today; real caring human beings. The Maintenance Team of David and Anthony are quick to respond to any maintenance needs. I only moved out because of my age and health. I would move back there if I ever find the Fountain of Youth.

lived here for 2 years and cannot say enough great things about it here! the management team is so…read moreaccommodating, friendly, and understanding. the maintenance gets it done fast! you really get a sense of community here with all the resident parties and competitions. only complaint is it's RIGHT next to a fire station so keep that in mind. the price is also very steep compared to competitors nearby, especially considering the size of the units. if you've got the money, this place is GREAT! 10/10

If you're looking for an apartment that feels more like a condo and home, 8348-C is available at 4…read moreBridges. It is the perfect apartment. Living room looks out over the golf course so you don't face any other buildings. Dining room side window looks out over the retention pond so you can see all the ducks and geese and birds. Beautiful trees are right outside the windows. Spacious with lots of light. Very large deck. And it is the quietest apartment I have ever lived in. You could hear a pin drop at all times. The neighbors in this building are so nice and respectful. Yes rents are high but you won't find a better value anywhere in this area than this. I lived there for years and enjoyed every day I was there.

Perhaps one of swankiest, most comfortable apartment communities in Greater Cincinnati, Four…read moreBridges is an ideal place to live... if you don't mind living all the way out in West Chester. This gated community comes with endless amenities: - Three swimming pools (lap, children, and adult) complete with a tiki bar - 4 tennis courts - playground - basketball court - car maintenance center - Private 18-hole golf course - Fitness center and aerobics studio - Clubhouse with private dining rooms, buffet, and a strict "no jeans" rule. The apartments themselves are gorgeous: vaulted ceilings, open kitchen with breakfast bar, plenty of windows, ceiling fans, balcony, fire place with mantle, washer & dryer, gigantic walk-in closets, and plush carpeting. Many units overlook the serene lake or rolling countryside. Four Bridges is super quiet, clean, and an all-around luxury to live in. They even have buffets at the clubhouse on select days for residents. The adult pool is a treat, with liquor welcomed and not a child to be heard. Managed by Towne Properties, these folks make sure their residents are happy and well-cared for. The maintenance staff is quick to respond and keep the facilities looking sharp. I only wish Four Bridges was closer to Downtown. While we have other Towne Properties buildings in the area, nothing comes close to the joy that is Four Bridges. One bedroom: $825 Two bedroom: $995 - $1095 Three bedroom: $1,575

I lived in Lefferson Quarters for 19 months and would recommend these apartments. It's a very quiet…read moreand peaceful community in a good and convenient location. I had a few maintenance issues, which were promptly addressed. Example: My oven wasn't working properly, and in a short time frame afterwards I came home to a brand new stove. The property is kept neat and tidy; is well maintained. I lived in a 2 bedroom apartment with my 3 young children while going through a divorce - we made that small space into a very cozy home. We eventually outgrew our living quarters and that was the primary reason for moving - we found a larger place in the area. This apartment complex is a good choice!

Living at Lefferson Quarters was the worst experience I have ever had with an apartment complex…read more Their owners and management are unprofessional and rude, and my apartment was filthy when I moved in. I came to the owners about the level of cleanliness immediately and was told there was nothing they could do. I also came to management about my refrigerator which leaked daily and the pipe above the stove which flooded my kitchen every time I took a shower and again, nothing was done. I broke my lease and moved out after 5 months and now they're keeping my 1300 dollar deposit because they moved me into an apartment that was unlivable and I couldn't bear to stay any longer in those conditions. Watch out for this complex. Don't give them your money.

I never miss a payment, never have any complaints towards me, and am still a good tenant. They have…read moreterrible communication skills at the front desk. They refuse to let you speak with management when issues are not resolved. The office people are lazy and care little about the tenants. I strongly recommend finding a different complex to live in.

These apartments are clean and spacious with adequate parking. I've been here for about 5 years and…read morehave had very few issues. Many improvements have been made over my time here. The dumpster is now routinely turned on so gargabe doesn't run over onto the pavement. The yard maintenence has improved so that the yard looks neat and presentable. The maintenance crew is very helpful and fixes things that need service quickly if parts are in. Snow hasn't been much of a problem because it doesn't snow often. The driveways are kept open with plow and salt. Most of the snows have occurred on weekends so all the cars are usually parked so no way for maintenance to to clean up in between cars. Dogs are a bigger issue since people do not take dogs to the fenced in dog park that is avaialble. Even on nice days, it is usually deserted. I mention this as a non-dog owner but I do enjoy dogs. I do not enjoy the barking and shrill noises that continue after 10 minutes or so and the fact that owners bring dogs to the front of the building for their morning bladder relief (and not the rear where there is a wooded area. Consequently, the bushes are usually half dead and don't walk through the grass unless you want to track residue into your apartment. Regarding cost, the amount is in keeping with surrounding apartments. This is one of the newer complexes in Middletown and the rent is similar to some of the older complexes which are far less desirable. The office staff are helpful if you need something. I haven't moved out so cannot speak to the deposit return. The community areas are neat, can be rented, and have lately offered holiday events for the kids. I am very satisfied that the staff enforces what is in the lease since so many complexes do not bother.

Luxury Apartments with Terrible Customer Service…read more While this review may result in retaliation from the office staff, I feel I need to warn potential renters. When I first moved in during the summer of 2024, the office staff was friendly, knowledgeable, hard-working, and responsive. If I had written a review two months ago, it would have been five stars for customer service. That is no longer the case. The wonderful office manager left to have her baby, and wow! do I miss her!! Avoid this place if you don't like inaccurate information, incompetence, and falsehoods. All I wanted to do was rent the clubhouse for my family Christmas gathering. Our father died a few months ago, we have sold our childhood home, and we needed a place to gather. These are the issues I've run into in the last week: A quote of $100 rent and $100 deposit was given verbally (the person who gave this quote later lied and said she told me she needed to confirm those prices). She and the other office worker were busy taking selfies by the Christmas tree, and neither bothered to walk to their computers to offer anything in writing (How I wish I had asked for that now!) I called the next day to confirm the date and pay via credit card, and the person running the office said she didn't know how to run the credit card machine. Two days later, the same person who gave the quote calls to get me to pay over the phone. She now says the rental fee is $350, with a $50 deposit. No apology!!! When I protested, she admitted she quoted the numbers for a different property she works for. No apology!! I asked for her supervisor's contact information... she sent just the email. I called to ask for the phone number, and she claimed she didn't have the office number for her own supervisor. After emailing the supervisor to request a conversation, I received a response that repeated the lie about the original quote needing to be verified. Why would I arrange a gathering with up to 30 family members AND offer to pay without a solid price???? Her lie doesn't even make sense. I emailed the details to the supervisor, explaining my disappointment with faulty information, inability, a lack of apology, and a lie to avoid culpability. No response. I still need a place for my family gathering. It took three phone calls and an email to get anyone to respond. Now, suddenly, they will only take payment in the form of a cashier's check. This is four phone calls and four emails into the process, and this is the first time they say they won't accept a credit card payment. I suspect they are concerned I might stop payment due to their incompetence in the process, but they pretend that is just the policy. I stop by the office to get a written copy of the clubhouse rental policy, since it keeps changing. I am told first, she doesn't have the time to locate it, so I say I will wait. It takes all of three minutes to find...but now THEIR PRINTER ISN'T WORKING! . At this point, I actually laughed in her face. The office worker who has consistently failed to give adequate customer service and has lied now asks if I still want to rent the space. She is quite possibly wishing I would just give up and go away. If she (or her supervisor) had told the truth from the beginning and apologized, and owned her mistake and asked if there was something that could be offered to compensate for the situation she created, I would not be writing this review. This is the worst example of customer service I have experienced at any complex I've ever lived in-- and I am an ex-military wife who has lived in nine different complexes over the years. When they read this review, I suspect there will be a new requirement to use the space, that they will keep my deposit unjustly, or both. I will take photos, and I'm sure my family of healthcare workers and teachers won't do any damage. Wish me luck!

I would never recommend living here. Has been a horrible experience, considering the noise,…read moreconstruction, and people who have dogs seem to not use doggy bags and every single morning I feel like I'm jolted awake at 6:30 in the morning by either construction or somebody mowing. Right now somebody's mowing and it's been going on since almost 630 this morning. The apartments are cheaply made and quickly thrown up in order to get bodies in them rather than quality -the walls are thin and you can hear everything. I've counted multiple nails on the ground. I had a flat tire in my last car and the new car. I got already had a tire flat as well and somebody hit my bumper. If I could get out of this lease, I would - i do not recommend this place. Far from luxary.

where do I even begin about this place. The WORST place I've ever lived. When we first moved in our…read moreapartment it was flooded. It was their sewage system and the place was a wreck, it took them 2 days to do anything! So we sat in water for 2 whole days and all they did was put big fans up. Do not plan on putting thing nice outside, flowers etc. because when they have people working outside they destroy and do not clean it up. They also enter into your apartment announced. They give news letters specifying when they will be entering your house and do not stick to the given times. The apartments all always reek of weed. The neighbors are crazy. The ones located to my right told me they were going to slit my throat bc I asked her to please be quiet one late night. They are horrible. I don't know how else to convince you but save your money do not live here!!!

This place is so poorly ran it don't even deserve 1 star, for over a week my family was given the…read morerun around about renting an apartment, they were approved told to come sign the lease have the electric put into their name and then some forgiven rude very very rude lady who could not speak English well enough to understand would not rent to them, her only excuse for not renting to them was" no one should be a stay at home mom before I rent she needs job". This is America we are allowed that freedom.

RUN FROM THIS PLACE! Roaches everywhere, maintenance guys are druggies, the owners will try to go…read moreinto your apartment when you're not home. I actually had to call the police for the owner breaking and entering. Luckily I know tenant/landlord laws. They will move you in having done absolutely nothing to the unit before. Disgustingly dirty and they control the heat so good luck staying warm. They also won't give you a mailbox key because they're too cheap to pay the $20 to get it changed themselves. Oh and good luck even getting your mail if you work office hours cuz they lock up the office which is where the mailboxes are. They won't fix anything either. I moved in and there was drywall covering the entire bathroom floor....no surprise that same ceiling started leaking about 2 days after we moved in. Honestly they need shut down its so bad. Don't put yourself through the b.s. of this place and go somewhere else. Only reason there us 1 star is because I cant give 0.