ZERO STARS. In nearly 50 years of Port A stays, this was the worst I can recall. Don't be fooled by the pictures. This is the silliest resort concept I've ever seen. The interior walls are rough as 50 grit sand paper, the same as the exterior. The landscaping along the sidewalks is prickly, spiky, sharp, and overgrown. The parking lot is a long way from most rooms. They "provide" a filthy construction wheelbarrow for luggage transport. Each television requires multiple remotes to function. They only had remotes for one television and apologized they weren't going to provide more. You had to go room to room to operate other televisions; absurd. No remotes were provided for ceiling fans. I repeat, ZERO ceiling fan remotes for 3 remotely operated fans. In a 4 day stay they never bought and/or provided a single fan remote. No light in the stinky, sweltering entry room (where someone must've cleaned fish). It was impossible to enter the place without a flashlight in the dark. We had to put a lamp from our bedroom in there ourselves. Late the second day we got a feeble excuse that a special light bulb was on order. The third evening the excuse was the (clearly brand new) fixture was rusted?!?! There IS NO service here, just dysfunction and excuses. The fan was stuck on high in the master. You had to sleep under gale force winds or nothing at all. The fan was stuck on low in the living room. It was muggy & uncomfortable. The elderly woman who appeared to be the maintenance person had no drive, no sense of urgency, and obviously no ability to do basic maintenance. We called and texted for days but they just made excuses until we were gone. There are so many reasons not to stay at Shady (Shadow) Palm. At the very least, don't knowingly ruin your vacation because you can't get to, sleep, watch tv, or relax comfortably in your "villa." If you do choose to stay here, bring your own tools, machete, remotes, light bulbs, repairmen, electronics expert, febreeze, heavy duty puncture and abrasion proof clothing, a construction worker proficient with wheel barrows, and a ton of patience. Shady (Shadow) Palm is an overpriced, poorly executed, Spring break crash pad at best. read more