Shadow Creek Farm has taken over the lease at the equestrian facility inside Ridley Creek State Park. I started a listing for their Media location but Yelp condensed it all to their main address.
I'm sad to leave a negative first review, but this was a pretty bad experience.
I emailed about renting the arena for a kid party (listed on their website at $30/hr). My purpose for it was for a 2-3hr birthday party where we would use it to see a presentation of rescue animals, and then have cake/games at the adjacent park pavilion if food could not be served in the arena. I was quite specific in email about my needs and intentions, and got a clear reply from Corrine that yes we could do that.
Corrine then offered to use the party room (without making it clear that the party room is a completely separate rental fee of $375 for the first 2 hours, plus $50 each additional hour). I asked to visit the facility and with her slow response times, we finally set it up.
Our appointment was for 8:45am. We arrived just before that. By 9am Corrine wasn't there yet. Corrine never gave her title but when we searched around for her, someone said she was the business owner and she'd be there by 9:15am.
By 9:15am Corrine finally arrived, no apologies for her lateness, and she looked surprised to see us, like she forgot we were even coming.
We found her standing at her car by the party room, and she proceeded to unload her car in front of us rather than address our business with her, for which she was already 30min late. She demonstrated zero sense of professionalism nor even simple self-awareness of etiquette.
Corrine seemed to have no recollection of our email conversation, where I specified my need to use the arena, and why. She just tried to upsell us on the $375 party room the whole time when she never explained in emails that this was an added fee to more than triple the arena cost, and almost double my entertainment budget!
I told her we were already spending $500 on entertainment and would only be interested in the arena and could use the adjacent park pavilion 100' away. She kind of blankly looked at me, then agreed to that. But it felt like bs given how forgetful and unprofessional she already showed herself to be.
Unfortunately I was correct because I sent her a follow-up email later that same day to book the arena, and I never heard back from her again.
Corrine wasted a bunch of my time in emails that made zero sense and were full of false promises. She further wasted half my Saturday with a trip out there for nothing.
I understand the horse biz isn't run on corporate conduct, but transparency, respect for others' time, and manners apply to any business, and it is completely lacking here. read more