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    ShadeWorks

    5.0 (4 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - ShadeWorks

    Awnings

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    Stuart Awnings & Outdoor Living

    Stuart Awnings & Outdoor Living

    2.7
    (11 reviews)

    We started a little rough because we were told the landscaper and Stuart could work simultaneously…read more Once that was sorted, we were extremely please. Joe, Tyler and Danny were professional and courteous. They did a fabulous job especially when having to adapt to original design. Would use them again.

    absolutely would never use this company. First, estimate was done and informed (Victor) would send…read moreit over (with no timeframe of estimate but how long in today's era of computerized programming does it take to plug in the measurements ??), then almost 2 days later no estimate. Called the office and was informed that estimate could take 5-7business days, (for an estimate?) and then later that afternoon estimate was completed for a reasonable amount compared to 2 other estimates from other companies. My concern was the timeframe of 6-10 weeks which more than the other 2 but i had verbally been informed by others that this company was good and well known. I contacted VIctor to ask about a shorter window and was told they could do 6-8 weeks and I verbally told them let"s do it. Victor said he would send over a new estimate with the updated timeframe. The next morning, I was contacted by Victor, who immediately informed me that he made a major mistake and couldn't do the job for the amount quoted. The price estimate was going to be over 11k compared to original estimate of $7500. What???? the only item that was suppose to change was timeframe and now you telling me the price has gone up 40%. i informed the sales office of my disappointment and disbelief/shock on how much of a difference it was and to offer some feedback as to why i couldn't justify paying such a large increase and would likely use another company and the office rep stated she would inform a manager or owner of my concern. Approximately 10 mins later, a project manager (i believe, don't recall his name) contacted me by phone to discuss my concerns and stated he understood my concerns but would go over the estimate and contact me back all the while saying he had spoken with Victor and was somewhat aware of the proposal and would be losing money if they did this job. I explained that I had used alumnawood product before and wanted to use their company but was really baffled by how an estimate jumps so much after a week and offering to use their product to be told they would update the proposal with new timeline only to then be informed of a big increase that was out of touch with 2 other local companies. The project manager has never returned my phone call with any sort of information regarding their proposal. Extremely poor communication and so glad to not have entered into an product/service agreement with this company that appear to have some questions regarding pricing to customers. They may do good work but at what cost to the customer. I feel their pricing is overpriced and questionable at best. I glad to have gone with another competitor and could not recommend this company with integrity being a big concern.

    ShadeWorks - awnings - Updated August 2026

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