Do not hire them! The first time they we're supposed to come to take measurements they showed up multiple hours late, we rescheduled a time for them to come out and take measurements weeks later. After multiple emails for reminders of our appointment and me clearing my day to accommodate them for a second time, I was completely blown off. 45 minutes after they were supposed to arrive , I called the company to find out where they were , and I was told then that they would not be able to make the appointment. Why wasn't I called Prior-to this appointment whether it was the day before or even that morning ? no consideration whatsoever. Totally unprofessional. read more

First 5 stars on pricing & installations - everything was flawless - until i discovered an issue... Then zip - totally ghosted. Despite one text message telling me someone from service will call - they never responded, never called, never returned phone messages, never replied to emails, nothing. Their 800# is out of service. Some of their email addresses bounce. I even signed up for an appointment online - which no one ever attended. I finally got in touch with one of their former installers who referred me to another company explaining that Shademonster is essentially out of business. The new company instantly responded by both text & email. They knew exactly what the issue was & gave me an appointment for the next day. Fixed it in 5 min. Want a referral let me know! read more

I would do less then a 1 star if I could. I did blinds with them and I have to redo them all less then a year later. One of the electric blinds battery died and they told me they would send me a charger, and 8 months later still nothing and they are just ignoring me. The blackout blinds in my kids room are not blackout and I had to get actual blackout ones installed after. The part where they should've painted over around the window where the top of the blinds were installed were horrific and completely uneven. I am so appalled by the lack of service and responding. I have been patient for 8 months to try and get a charger for this and lucky me, there are no chargers on the market that I can purchase except from them. They did a terrible job on the installation and a worse job at responding and helping a client out. I cannot open the blinds in my living room due to this. read more

ShadeMonster - terrible patching job on top of the windows - Shades & Blinds Near Me - Miami, Florida

When we moved I was shopping around for blind prices, and Shade Monster not only gave the best price, but they also were super friendly and responsive. For 11 windows, I paid less than $1,500 for the blinds and installation. We went with the faux wood blinds, and they look beautiful and high quality. Other companies had quoted me upwards of $6,000, so Shade Monster was super reasonable and well worth the price. Right when I submitted the request on Yelp they reached out. They came out to give me a free estimate within days of my request. The installation was quick and painless- they installed everything and cleaned up afterward. The whole staff from scheduling to installing were super friendly! Highly recommend! read more

Im very satisfied with response to make sure that the right size and blinds were installed in my house because i needed it badly. They came out to measure everything and showed me my options and then installed it quick and made sure it was completely operational. Thanks for helping me get it installed on my alexa device so thats its voice controlled. read more

ShadeMonster - The completed shades installed - Shades & Blinds Near Me - Miami, Florida

Shademonster is the best ! Quick estimate, perfect install, very fair price, and Ronnie was so easy to deal with. Installers were very top quality. I'm in construction, and they were true pros - not some day laborers (learning on your house, yes that happens). I wish I could give 10 stars, this company is truly amazing. Carla at the office was super friendly, helpful in scheduling - and helped get a COI certificate of insurance for my condo building. They also came exactly on time. And left my place perfectly clean. A++++ read more

From estimate through installation, ShadeMonster team did a professional, efficient and super nice job installing roller blackout and solar screen shades. Thank you Ramon and Jose! Special thanks to Carla for keeping in touch throughout the process. Highly recommend them. Price was right! read more

Incredible customer service and gorgeous product!! Communication from start to finish was wonderful.

Best Customer Service and quality products and work to Perfection! I would highly recommend Them! Thank you ShadeMonster! read more

From the start to finish, great, attentive service. Love the hands-on approach and the free on-site audit too. Competitive rates, and great people who are very considerate, respectful, and timely, from the owners all the way down to the team they sent today. Did a great job. read more

Doing business with shade monster was incredible, it took them 3 days to install from their quote visit to installation, the shades that they installed look beautiful, Mario our installer was professional, organized, made sure to teach me how to use our new shades. Extremely well recommended. read more

I just bought my first house. And I have to saw ShadeMonster made the process to replace all the shades of my house quick, efficient and very professional. The ladies are super helpful and friendly. The installing crew was quick efficient and professional. They were on time and on time. If I was able to give ShadeMonster ten stars I would. HIGHLY RECOMMEND THEM. read more

I usually don't leave reviews but I received wonderful service and the end result is absolutely amazing! Will definitely order again in the future! My home looks great. Thank you!! read more

The best. I called probably 6 shade companies. Most only had 1 year warranty. Shade monster has 5 year warranty and was very reasonably priced. They came back multiple times to fix things with the home automation. I highly recommend them read more

LOVE LOVE LOVE my new shades!! I couldn't be happier with Shade Monster. My window treatments were outdated and didn't serve its purpose. For years, my bedroom had too much light coming in at night making it difficult to sleep. My blackout shades are AMAZING! What a difference it has made. My living and family rooms had too much sun exposure. My solar shades not only keep the house cool but they look beautiful. Thank you Shade Monster for a great product and excellent customer service. read more

Loved this service so so much. They also have the option to have a female installer. Honestly, best service around the area, from start to finish. read more

They will go above a beyond to meet your need. Great price, excellent service and extremely professional. Highly recommended. read more

From the very start, ShadeMonster performed exceptionally well. They are a company that stands behind their product as well as their service. We are extremely happy with the results of their product and installation. We will highly recommend ShadeMonster to all of our friends and family. read more

I would leave zero stars if I could, this company is essentially unreachable if you are an online shopper and can't physically go in store. Literally the only way cancel an order is to do it through you credit card company. If you call them, it will route to an overseas office (re, service agents) that have absolutely zero visibility into any customer information/orders, and zero ability to change or edit anything on the order. All they do is take down your info and "pass" it on to the local office, which never gets back to you. I have tried calling now about 5 or 6 times, given my info and no one ever gets back. I tried messaging on facebook, instagram, and emailing. Not a single reply. Customer service is not able to even view an order over the phone, all they do is keep repeating "we are the back office". Shademonster - you guys are handcuffing your service agents, give them visibility into customer and order info so they can actually perform their job and assist the customer. This is extremely standard business practice. Otherwise there is no point in having service agents to relay a message, I can leave a voicemail myself. If you are an online shopper that is not able to physically go into a Shademonster store, stay far far far away from this company, just order locally or from a reputable online brand. read more

I am so happy with my shades from ShadeMonster. They exceeded my expectations with amazing quality and prices. Definitely ask to talk to Christina for the best help and customer service The whole process was fast and easy from start to finish. read more

shade Monster gives both excellent service and beautiful products. Gloria went out of her way being helpful and kind. if you need shades this is the place to go! read more

Very pleased with the service. Ordered motorized shades for my new apt they were very competitive price wise and showed up on schedule

I recommend this company of shades . They have great people and they do awesome work. Ask to to talk to Christina

Located in Palmetto Bay area. Got my shades in 5 business days! Amazing quality! And fast shipping Thank you!

Definitely recommend Did great jobs in time great service good Collections all the colors that I need

Had some issues with the wrong order being delivered initially and setting up the somfy hub, but otherwise the installation was good and the team who completed the work were very nice, efficient and tidy. read more

I had never heard of Shade Monster. I found them on the internet while looking for motorized black out shades. I decided to take a chance and I ordered 2 shades. I don't usually write reviews good or bad - but I just had to give this company a shout out. I'm so happy I found them !! Price excellent Quality excellent Communication excellent Turn around time excellent I have since ordered several more motorized shades and I will be recommending them to family and friends without hesitation. Thank you Shade Monster for delivering a great product and a pleasant experience ! mt read more

Scammers! I placed an order for one solar shade. After inputting my measurements/selections, billing and shipping information, the page told me that it is going to be free shipping. I then placed my order and confirmation page showed that my order was set and I got free shipping. The next day, I received a call and email from ShadeMonster and the guy told me that I owe $198 for shipping. When clearly their website and my confirmation receipt, stated free shipping with the size of my order. The guy argued with me and said no, its only free shipping when the order is 92" and below. While I have proof on my receipt of free shipping the guy said no they wouldn't honor it. After speaking with him, I went to the website to check and they changed the dimensions that would receive free shipping. This place is a giant scam and they are not honest! read more

ShadeMonster - Confirmation Receipt - Shades & Blinds Near Me - Miami, Florida

Loved receiving their service -- they were extremely professional and got everything done quickly and efficiently. I would recommend shade monster to anyone and everyone. So happy I found them! P.s. they used masks the entire time, making me feel at ease and comfortable throughout the process. Love them! read more

Excellent service, wide selection of options and timely installation! Highly recommend ShadeMonster!

I have cats, and they are wild and crazy. No matter what I tried, I couldn't keep them away from the curtains in my apartment. So, they basically tore them to shreds. While looking around for replacements, I friend of mine mentioned he had a good experience with a company called Shade Monster. Had never heard of it but decided to give it a try based on my friend's recommendation. Checked their website. Layout seemed easy enough and was able to complete the whole process without a lot of fuss. Once I placed the order, it took about a week for the delivery to my place. From the beginning of the ordering process, had decided to do the install myself. I know the company offers live assistance but not sure if a technician can actually come in and install the shades/curtains. Anyway, started the install process and was glad to see that I had not messed up any of the measurements, and the whole installation process went smoothly and painlessly. The buddy who had recommended the company lent a hand. So, I'm sure that if you have someone helping you out, the whole install can be done in a faster timeframe. Now, the other curtains don't match the surviving shades in my place (Oh, almost forgot, I ordered the blackout shades). Having had a great experience on my first order with Shade Monster, I'll, little by little, start replacing all other window coverings through them. read more

I just had my ShadeMonster blackout shades delivered and installed and I am so impressed. The amount of light that enters my room has been cut and I am finally sleeping in. I am so satisfied with my purchase and will definitely be recommending them to all! Ask to talk to Christina- she makes it all easy and quick. read more

Shade Monster was referred to me by a friend. I found the ordering process to be very simple. I needed some direction and I was able to get a hold of someone right away. Price, delivery and install was very reasonable. I would order again or recommend. read more

Great experience, they were fast in estimate and in installation, very accommodating and everything done perfect.

I would recommend ShadeMonster to all my friends and would 100% use them again. I was hesitant because of Covid but they wore their masks and were very clean. read more

I am so happy with my new shades. I was able to sleep in longer than I have in years and they look great too. ShadeMonster exceeded my expectations. They were quick and very respectful and safe during the installation. I would highly recommend their product and service! read more

We are so happy with our shades!! We live on Miami Beach and our shades were installed in 5 days! So happy with everything about Shademonster. Thank you again for being so easy to work with! read more

Got my shades installed here in Miami and I absolutely love! Our installer Stephanie was amazing and so helpful! (:

everything was GREAT from the ordering process, costumer service, to installation!! the blinds came out STUNNING. i definitely recommend

Im a happy costumer! I highly recommend this company! There products are of Great quality! The staff is fabulous!