From the hospital to the home bedside, Home Instead has provided amazing care for my family member…read more They were there at the hospital, on the ambulance transport and then in the home. Their dedicated team of CarePros are very professional and caring. The team has gone above and beyond to make my family member feel respected and cared for. The Carepros have provided seamless transitions between shifts. I especially commend all of the hard work by Rafael, Roxanne, Yasmin, Daniel, Sebastien, Jasper, Johnnie, Cecilia and Sheila. Well done!

Home Instead was professional, thorough, and compassionate. They cared for my 82yo father during…read morethe last three months of his life on hospice care. I got to know several of the caregivers personally as we cared for my father together: I especially treasured my father's time with Yvonne, Rihyana, Sebastien, and Kaye. All four of them were outstanding: deeply empathetic, and highly skilled. I also felt very comfortable leaving my father alone with Home Instead, as they were trustworthy, and even kept my father's apartment clean. I had a few concerns along the way, and the Home Instead administrators were responsive, and made all the changes I requested. Thank you for making a difficult time in our family's life a little less difficult and a little more joyful. Home Instead was everything I was hoping for in hospice caregiving.

After pushing back their supervisor said you are correct we don't bill more than a year out and…read morezeroed things out.

I felt the need to respond to " Jeremiah, Social Care Team" who responded to my prior review. I…read morehave a hard time believing the information about our switching to a different organization for hospice care didn't get communicated internally. It was communicated enough to stop the in-home care services, so it could have been communicated to your sales team in hospice. It's not logical, so I'm left to assume it was just your business development tactic. Plus, the new organization we switched to (By the Bay Health with UCSF) called and notified you, as well as I told the nurse case manager, that's 2 very concrete confirmations that we were switching to another organization, so there's no reason you wouldn't have known. I also failed to mention that it took a week before an LVN or any of the providers came to see my mother after her hospital stay. I also had to call daily to find out when providers were going to come see her, as there was no communication and no sense of urgency to help her. The only reason they started to send people was because I kept calling. Also, the nurse case manager never even came to see my mother. She called to schedule a visit to my mother 2 weeks after her release from the hospital -- only after she heard we were going to switch to another organization and transition to hospice care. It was so unprofessional of her to call and try to do that after our new organization had notified you all that we were ending in-home care services and didn't want your hospice services either. You develop a bad reputation this way and people actively tell others not to use your services with this kind of service and these practices. I assure you that I and others who gave you poor reviews will spread that word.

I've received massages from Anna regularly for the last two years and I feel lucky to have found…read moreher. She is one of the best massage therapists I have come across! Anna has helped me with my chronic lower back pain and with recuperating my leg and shoulder from a motorcycle crash. She is not a one-size-fits-all massage therapist; she knows a lot of massage techniques and is able to tailor her work to meet your particular needs. She is friendly, very present, and gets a lot of work accomplished in an hour. I highly recommend Anna!

I connected with Anna through a promotion she was offering for therapists and healers. In addition…read moreto being a talented massage therapist, I particularly loved the way she combined her knowledge of guided imagery with bodywork. Her energy was calm and grounded, and she was skilled at sharing her knowledge with me while still creating a very relaxing space.

Photo shows this phone #, (415) 752-3288 and it matches the one on the sticker on the equipment…read morethey provided me. One in listing, (415) 788-1288 isn't answered properly. Weird voicemail. Seems only semi-connected to the Chinatown branch. Have been having a hard time reaching anyone at either #. Tried sending a fax, hoping to hear back. My doctor put in and order for add'l equipment for me, but they seem to be ignoring it. It's been a month! Prior to this, care has been pretty good.

0 star!!! Employee was rude and unprofessional. They treated…read moreelderly with no manner and respect and think that they were doing a favor for them but they weren't. Don't come here they treat you like crap and look down on you and humiliate you because you don't speak English. Shame on you all! Go get help somewhere! Highly NOT recommend this place.

Caregivers are good but office response is abysmal. Like talking to a stone . Has access to a large…read morenumber of potential caregivers so can find substitute caregivers with little notice.

From the owner: For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful…read morelong-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Visit TheKey.com.

Finding a doctor like Dr. Eduardo Dolhun feels like a genuine stroke of luck. As someone who's 65,…read moredealing with the range of conditions common to men my age, and constantly traveling internationally for work, I needed more than a doctor who just reacts to problems -- I needed a partner in my health. That's exactly what he is. He's been thoughtful about how my travel schedule affects my body, from medications to sleep and time zone recovery, while staying on top of everything else going on with my health. He also has a real talent for getting patients in front of the right specialists -- not just making a referral, but actually following through. He's what I'd call an old-fashioned country doctor practicing in San Francisco: present, personal, proactive. If you want a physician who truly knows you, Dr. Dolhun is it.

I was a patient of Dr. Dolhun's for 6 years (left because of a move). My health situation is weird…read moreand complex, and he helped with some strange requests. As an example: Because my condition has no cure, but there's constant research happening about it, I read a study about enteroviruses where patients required a sort of obscure blood test. I asked for Dr. Dolhun's help in getting it, and he figured out a way to get it done. I did in fact have some of the weird enteroviruses, and as such found a treatment that gave me a health boost (still not a cure but hey I'll take what I can get).

I rarely post reviews, but I had the most wonderful experience with Kat and I wanted to pass along…read morethe info to anyone else this may be helpful for. Kat picked me up from my major elective surgery and took the absolute best care of me for five days. I was coming in from out of town and stayed at a facility nearby the surgery center that she recommended (Hideaway House in San Jose- it was perfect), where she stayed in another bedroom. She was phenomenal at making sure I was comfortable, fed healthy, fresh-prepared foods, and took all meds on time. She was reassuring and positive, a professional/expert on all medical elements of the surgery, and just so kind. Her rates were very reasonable, and I really feel it's the best money I've ever spent because those first few days set the tone for a really positive recovery. She kept in communication with my husband, who needed to be back home to take care of our young kids, and I didn't have to focus on anything except recovery. I highly, highly recommend Kat to anyone needing these type of services!

Kat is phenomenal! She was attentive, organized, anticipated my needs and was just an absolute…read moredelight. I couldn't have asked for better care. Highly recommend!

Janine and her team did an amazing job of providing hospice care to my mother. They were always…read morepunctual, communicative, and showed the utmost compassion. They treated my mother with patience and dignity. I would not hesitate in recommending them 100%

If I could I would give this very dysfunctional agency 0 stars! Their employees speak way too fast,…read moreand don't slow down even if you ask them to. It's in their culture and blood to talk fast. They " intentionally " hang up on you, transfer you to the wrong department or don't even return your calls or emails. They don't want to take ANY responsibility or accountability for ANY mistakes! Making a grievance complaint with DAS is useless too as it's nothing more than an open/shut case as DAS has to get through their hundreds or thousands of other grievance complaints. Im done and refuse to profit ANY of the many dysfunctional agencies in San Francisco!!

All these years, I thought this is a caring organization but I was wrong. Not just that they're not…read morehelping me and my family in the right way. Their social workers would assume and only listen to my mom's last caregiver (evil minded) instead of really understand what's going on meaning they're destroying a family relationship instead of helping. I've the best relationship with my mom especially after my dad passed away because she's the only parent I've got. Additionally, one of their staff is very rude (back then) when I was just dropping off the last sponsorship for the walkathon that I've collected. NOTE: That lady has the nerve to say "only ten dollars" when it was the last sponsorship I collected. It looks like they're not professional enough to provide service. I told myself that I would never help their organization again nor my friends. They really need to train their staff to have better judgment and behavior. ***If there were zero rating then that's what I would give. This is one of the bad experiences I would never forget.***

all the staff are very friendly ,patient and professional helping clients answer questions and…read moreresolve all issue

Arcadia Home Care & Staffing is the worst home care providers ever !! They would come up with all…read morekind of excuses when their employees don't show up to work and they would want you to come in cover for them? When they are the ones getting paid to provide the services that they claim they do ? I've had it with this company that takes care of my disabled daughter and I would warn you all to stay away from this home care provider because they are always having problems & excuses for short staff and unreliable people to cover period !! Waste of my daughters time !