Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

love the service and quality of care ! Will keep coming to…read morethis location and definitely will be adding on my packages

I love this place i have been going for 3 years they have never let me down. the results are just…read moreincredible. the best laser hair removal in chicago. i 100% reccomend it. if u need a good laser place you should definitely try here. i tried different laser places but this one was the best and had amazing results.

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

I adore Trouvaille. For 6 years, I have never been disappointed by the staff, reception to service…read moreproviders. Tara is incredible and I will never trust another injector . I love it here.

I had an amazing massage with Ashley. She is wonderful. She was very friendly and listened to my…read morerequests. She had just the perfect amount of pressure I will definitely be back to request her.

If you are considering Botox for the first time and are scared, keep reading. If you are looking…read morefor a new technician, look no further. Lisa Peña is the absolute best. Stop reading and book your appointment with her. I had been curious for some time about getting Botox in my forehead and for those pesky crows feet but was too nervous to even get a consult. Needles?!? In my face!?! Let me tell you I wish I had gone sooner. Lisa P. is an absolute angel. She was upfront and honest about how many injections I really needed. I felt relaxed and at ease after she explained the whole process to me and what it would feel like. TMI coming up: I have birthed a child, gotten two tattoos, ran the Chicago Marathon and had a 2nd degree burn on my leg so the thresh hold of physical pain I have experienced is pretty broad :) If you are concerned about injections being painful, don't be. It does not hurt at all. Uncomfortable, yes a little; painful? Not in the least. Lisa has a calming presence about her so any nerves you may have will melt away once she enters the room. I cannot recommend her enough. My first injections were in May and they are holding up beautifully. Lisa was dead-on, balls accurate (it's an industry term) as to how much/little Botox I needed. My skin was insanely smooth and flawless. My mom could not believe how natural it looked; my sister confessed to "not listening to the last 25 seconds of what you said" because she was too fixated on how amazing my forehead looked!! :) Anyhow. I've yammered on for long enough. Just go see Lisa and never look back. She is dang boss and you will never need to find another Aesthetic Nurse Practitioner for as long as you live.

I've been going to Kiss for about 2 years for dysport. I always go to Ashley S and she's amazing!…read moreShe's super knowledgeable about all of the services and anytime I am interested in another area of my skin or face. She always has the best recommendations on treatments. I always feel flawless and beautiful after all of my appointments with Ashley. The spa is so adorable and front desk staff are sweet and welcoming. I would highly recommend booking you skincare and Botox appointments! I also want to add the staff are constantly attending conferences and trainings for new technologies and treatments. They are up to date with the latest trends and forever finding ways to keep our skin beautiful

I didn't even have a chance to experience the spa because my facial was canceled by Smooth…read moreSolutions. I scheduled about a month ago for today at the Oswego location. Everything was confirmed. Two days ago I get a text (not a phone call, but a text message) telling me that the person I booked with had a scheduling conflict and asks me to come to the Naperville location on a different day. I explain that I already have other appointments scheduled those days (for a wedding that I'm in this weekend, the reason I scheduled the facial to begin with). I ask if there is anyone else available at the Oswego location on Monday (the day my appointment is scheduled). No response. On the day of my appointment, another text message shows up saying that no one else is available. Apparently they also only do facials in Naperville. I find all of this out on the DAY OF MY APPOINTMENT. How disappointing and unprofessional. A phone call when I booked the appointment a month ago would have the appropriate way to handle it, at the very least, a few days ago when I asked if someone else was available, but certainly not on the day of my appointment. That is unacceptable. There's no way I can get another appointment some place else today. Not to mention, I was the one who had to pick up the phone to call THEM to confirm that my appointment had, in fact, been cancelled. When I asked why I wasn't notified a month ago when I booked my appointment, all I got was a "yea, sorry". They said I could come to Naperville and made it seem like they were doing me some huge favor by allowing me to keep the same appointment time, as if I were inconveniencing them. I told the girl on the phone to just cancel the appointment, I didn't want to give them my business. No sincere apologies were made, almost as if they do this often. Do not book with this med spa. Very unprofessional.

Negative stars should be had! Scam. Paid $1,000 for micro needling and zero results, no follow up…read morecall , didn't have to fill out any paperwork. Had me with numbing cream on my face for over an hour/1/2 before hand. Left me in the room when I was done under some big machine over my face for about 10 minutes. Rude when taking my $1,000 because I didn't want to buy her $60.00 sunscreen. Highly NOT recommended!

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

Don't do your laser hair removal here after paying 4600$ they don't have lifetime laser guaranteed…read moreall the other places in the area after 10 sessions u get life time guaranteed laser removal, even if u came back after years, this place doesn't, I had hair still coming out since my session number 6 I started telling them the hair still thick and a lot of patches terry kept saying it's ok don't worry if needed we can give u extra sessions for 250$ each then she did one session and increased the temperature of the machine instead of using 7/8 setting she start using 9/10 terry herself did this session and the machine kept overheating and shutting down that's when I realized she's not using the proper temperature that my body needs, when I told her about it she said it's my fault because I booked full body treatments ( not her machine broken and can't handle the work) and after me doing 4 extra sessions and paying 250$ each , then I told her I can't keep paying and the hair still growing she started asking me to not shave and come over so she can see how bad my hair is which I did MANY TIMES but Everytime i come without shaving she's not at work or had a doctor appointment or busy( then Tessa took photos of my body and the hair to show her) , and decided we will be doing spot treatment for free until I get the result I wanted and paid for, but today she was very rude treating me like I am stealing from her and said we are done and she refused to keep talking to me and said she's busy walked away when I was talking to her, just don't believe the lie reviews when I first came her she asked me for 5star review before even I get my laser and I told her I will give u the review after I finish my treatment, don't come here for laser waste your money and time go to a place gives u contract and guaranteed lifetime hair gone if u needed more treatment, don't do my mistake and start with a full body just start with one area if u still going to use this place or any other place UPDATE : after me sharing this review terry cancelled my appointment without contacting me and when I start calling them they picked up after 10 phone calls and she said she cancelled it because of my review and hung up on my face, that's when I start calling again until they answered she threatened me with the police and if I want to get half my money I have to take down my review which I refused because it's what I've to go through wasted my money and one year getting laser treatment, plus she claims my photo is old when in fact she have more photos of the hair on my body after I finished my package and the extra 4 sessions that I paid 250$ for.

I highly recommend there services you won't regret and the customer service is always greatread more

This place is awesome, I visited for several treatments 5 years ago and I'm back to do maintenance…read more As a returning customer, I stronger recommend their laser treatment.

Very professional services. I saw Anna yesterday for Botox and she was very kind and experienced…read moreand I am definitely coming back for more services. I highly recommend Jem in Orland Park

Went to Jem Medspa for the first time. This place truly cares for their clients. They listen to…read morewhat you would like achieved, and are extremely caring. I've been to many Medspas in the past, and never truly felt heard, or cared for like Jem Medspa did. I highly recommend their professionalism, and how welcoming they are. I was even told, if I need to stop by the next day, just to ask questions, they will set aside time to talk. I definitely found a Medspa that I will go to in the future. Also, their pricing is much more affordable than other Medspas I have gone to. You will not be disappointed!!!!