My first visit to this store, There are many choices of…read morefabric and notions. The clerks who helped me were knowledgeable and helpful. However one person who might have been management was very short and demeaning to the clerks who worked there, I saw her react angrily/ demeaning and ugly at least 3 different times while I was there within less than an hour. Maybe she was having a bad day but the people who run the store are the lifeline to the customers supporting the business and customers see your behavior. Be kind.

The staff was AMAZING helped me walked around with me helped me make measurements for a blanket…read morejust the best

Big Foot Quilt shop is an amazing place to shop, to sew, to take classes, to make friends. There…read moreis always help available, whether for color choices or ideas for patterns. Very knowledgeable and helpful staff, and so me many fabulous fabric collections! Any time at Big Foot is time well spent.

If you are looking for drab, old fashioned fabric, don't come to Bigfoot quilts. The fabric is as…read morebold and bright as the owner. There is always something new to discover. The only problem is narrowing down what I am going to purchase. The staff is always friendly and helpful. They are always willing to help me find just the right fabric. I have learned so much from the classes. Last year I branched out from quilting and took a bag class. I discovered a passion I didn't know I had. No matter how many bags I have made I always learn something new in class.

Nice quilt shop. Custom quilting done there. I bought a really beautiful pattern. Customer service…read morewas good also.

Sue, the owner, is known as the fabric Yota. She has a keen eye for color combinations and is happy…read moreto help you "audition" some fabrics together. Her employee, Tracy, is very helpful as well and has lots of how to knowledge she's happy to share. The selection of batik's is wonderful. There's a large selection of blenders and whites on white. I always end up finding something in the Sale area. She has a long arm machine rental too. My friend and I love this store and drive from Olympia to visit Sue.

My friend and I traveled to the area for other reasons, and decided to fit in a little yarn…read moreshopping. Unfortunately, the hours posted on Google were not correct, and when we arrived, the store was officially closed, although a class was going on. Win, whom I am assuming was not just sales but perhaps the manager, was extremely apologetic. Rather than turn us away, she let us browse , saying that she was teaching the class but wouldn't have time to help us in real time. She let us know that we could flag her down if we had questions. We really enjoyed ourselves. The store is much larger than any local yarn store I have been to previously, and there are many unique and different yarns. Win came to help us after her class, and could not have been more wonderful. What started out as a browse, turned into some nice purchases. It's a gem of a store, and I look forward to going back on my next trip up north.

Great yarn store. They cater to all kinds of fiber arts. The selection is fantastic - you've got…read moreyour staples (Noro, Malabrigo, Manos del Uruguay etc) as well as the fanciful and rare, in all weights, fibers and types, and neatly organized too. It's located in an old industrial space. Light industrial brickwork. The sign is a little small and hard to spot. You enter through a small door and go up a few stairs, and voilà - Alibaba's cave. The staff is helpful, friendly, and very knowledgeable. They'll help you as much as you want them to, without being pushy. In my case, there were some yarns that I liked, and they found the right projects for my taste and skill level, made sure I was kitted out, and taught me the techniques I'd need. In case you need patterns, they've got them. There's a full room dedicated to books. Don't miss the clearance section! They also do knitting workshops during week days by reservation, for a very modest fee. They also have classes, though they do fill out fast!

I shop this store frequently and have had nothing but positive experiences. The staff are helpful…read moreand friendly. Even though some prices are slightly higher, I prefer local shopping to Amazon or a place like Hobby Lobby.

Normally we enjoy going into Ben Franklins to browse and see what we can find. This time we went in…read moreand inquired about custom framing. The lady working with us gave us a few options without telling us any pricing. When she finally told us the price, we were a little shocked. The lady seemed annoyed with our response. Instead of asking us about what our budget was or anything, she began giving us less than favorable options that were way less inexpensive. We left feeling annoyed and frustrated with the experience. We decided to go check out another framing business and it was day and night difference. Wish we could have had the same experience at Ben Franklin.

Wow cannot say enough good things about Paul and Dimension Upholstery. Husband was disappointed…read morethat the upholsterer he used was no longer in business in Olympia. We had very stylized 30 year old dining room chairs I wanted to replace but my spouse opted to reupholster. He thankfully found Paul who transformed the appearance AND rejuvenated their cushion. Paul's service is professional and his attention to detail is impeccable. He provides in home consultation--with a wide range of sample material, pick up and delivery for a fee. His reupholstery work is reliable, affordable and next to none I've experienced. Give him a try.

Paul refurbished our 27 year old leather couch and loveseat. He gave us estimates for…read morereupholstering and for refurbishing and went into detail about how he does the refurb. We opted for the refurbishing because of the significant cost diffHe is such a perfectionist that he kept insisting that it wasn't perfect but we were really pleased! These have not looked this good in 20 years!

Visited this store two times in the past 3 months and noticed a lot more sales and seasonal items…read morein inventory. They moved things around from aisle to aisle. But it seemed more organized than before. The employees were friendly, greeted us as we entered the store. Checkout time was good, as the employee who worked as a cashier was amicable and pleasant to deal with after our shopping experience. Will be back next time for more intriguing items!

Nick in the framing area was incredibly helpful, patient, and knowledgeable throughout the entire…read moreprocess. He went above and beyond to make sure everything was exactly how I wanted it and took the time to answer all of my questions. Highly recommend asking for him if you need help with framing!

These guys completely dropped the ball on a deadline and shipped product that was not sellable for…read moremy client that cost me over $4,500! Owner (Cory Dean) claims to me "thats the risk you take"! They claim to give you 100% money back if you're not happy, however, what they don't explain is that they will ruin thousands in garments and shipping at your expense too. I demanded my money back after a poor embroidery job, refund for ruined hats, refund for rushed shipping and in return, I lost a great client that no longer trusts me. My client received product that was not trimmed and could not be sold. For 4 consecutive days promised to ship and never did. Then the manager went dark all week and returned to say sorry she was in meetings all week. OK, right! This shop has gone down hill. Communication sucks as they now think a CMS platform solves their issues with customers, manager isn't engaged with event deadlines or scheduling, and quality is far below other premium embroidery shops. I have been in the print and apparel industry for 20+ years, this is not how you sustain business with your local partners in this industry. These guys are not a loyal vendor. Nothing but ridiculous excuses. DO NOT DO BUSINESS HERE.

If the rumor is true, that Michael's is going to take over for JoAnn Crafts, we're in trouble…read more Someone needs to teach the staff how to cut material/chords. I obviously wasn't paying attention at the time or I would've noticed she measured 2 yards of cord that had been spliced together. Unfortunately, by the time I realized what she had done I had thrown away the receipt. They obviously didn't take the cord back and refund my money. They will obviously never be a JoAnn Crafts

After dealing with a very rude person at a different location (Tukwila) I called Puyallup for help…read more They couldn't have been more kind! Found what we needed and had it waiting when we arrived. Even though the drive is at least twice as far from our house, this is the only location I will shop at when at home. It is clean, safe, well stocked and staff understands the concept of customer service!