i had a very negative experience with Point Place Powersports after purchasing a motor scooter. I…read moredo not know if the problem was due to: The wrong kind of motor scooter was sold to me The motor scooter was defective, and/or The customer service was subpar. From the get-go, the carburetor needed to be replaced. Three times in less than three months all the gasoline leaked out and I had to have that repaired. The gas gauge registered empty when the tank was full. The turn signals stopped working. The whole thing shut down. I bought the motor scooter in March and wound up, in frustration, donating it to Kars4Kids in July. I am 75 years old and thought I would have a nervous breakdown or heart attack if I kept bringing the motor scooter to the shop to be repaired.

Great family to do business with, renting the pontoon trailer to move my boat and had them replace…read moremy MerCruiser outdrive with a new SEI unit and installed new bellows. They did spring tune up and boat was water ready. Also installed custom boat name and vinyl registration numbers.

I purchased my dream boat in 2017 in Bay City Michigan and took it there for the engine hour checks…read moreand because they treated us so well. That was Bay Outboard Marine in Bay City. Last year I developed a problem and it was showing I had an error in the engine, so I called BHM and the owner suggested rather than driving 180 miles, I should try Bi State Marine, I'm so glad I did, perfect and honest people. I dropped it off and 2 days later It was complete, I screwed up when I opened up something I shouldn't have. Since then, I've put over 100 hours on it and developed a problem in the steering, so I again took it to Bi State. The Ladies are very knowledgeable and told me that Mike (the owner) would contact me. He did that day and got the wheels turning as this was a big job and under warranty. Mike got all approved and even though I do not agree with what the engine company pays these guys to do the work, I am pleased with the work they did for me. Yes, this is their busy season, but I got my boat back within a reasonable time. I have not water tested it yet ((Lake Erie Algae Bloom water won't be run through my engine, it's Green concrete when it dries)) but I did start in my yard and if feels like a new boat. I'm confident when the water clears up, I will have no problems because the people at Bi State took the time to explain things I didn't know but if I do, I know it will be taken care of. Anyone looking for a place that you can trust should look into what Bi State Marine has to offer!

My friend took his outboard 15hp Suzuki in for miner work it needed a Neutral Starter Switch and 2…read moreGaskets for the screws where the Gear Lube goes in here is the Price $786.00 what a Ripoff!!!! And Gouging he took from them and they Expect him to be Happy!!!! This place of Business is frankly Below Zero to their Customers i wouldn't tell a single person to go there for Anything!!!! This Type of Service Stinks!!!!! This is all they can think of $$$$$$$!!!!!!

Decided to take my wife to dinner at LP restaurant. Took a while to have our drink order taken and…read moreeven longer to get them. Finally, we had our drink order and ordered food. The waitress gave us a pager and told us we needed to walk to the food truck. After 45 minutes and no food, I walked to the food truck. There I was told that they never received an order through their pos system. With no apology or anything, we left. Not a way to treat customers to be a successful business.

Private gated boating community. It's located in Michigan, but the only way to get in is going…read moreinto Toledo Ohio. Nice location because it gets you to many activities in the Toledo area.

Excellent craftsmanship Great customer service and…read morereasonable prices. Drop off and pickup from Ypsi location

I called about 30 minutes before he was closing about a couch cushion that I needed fixed. He gave…read moreme a more than reasonable quote with two options based on what he needed to do and was able to fix it in about 10 minutes and squeeze me in same day. He was also very nice and highly professional. He mostly focuses on small jobs, which is perfect for me considering other places I asked were backed up multiple weeks with larger jobs taking priority and giving me a much higher quote considering it was such a small job. We're definitely recommending go back if needed!

Had great service from all employees last fall/ winter here at this dealership. Always on top of…read moregetting the job done.

Joe in service (balding one) very rude. Poor costumer service. Know dealing with people on a…read moreSaturday isn't the best but you don't have to rude about it. You did a great job at not doing a great job. Thanks!