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Sew What's Embroidery

5.0 (1 review)

Services - Sew What's Embroidery

Clothing alterations

Clothing mending and repair

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13 years ago

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Helena's Tailoring & Alterations

Helena's Tailoring & Alterations

(2 reviews)

This was my first time getting work done at this shop and I was extremely pleased! It started…read morewith me emailing three different shops to inquire about the work I wanted done. Kim's Needle replied to me within the hour - the other two businesses never replied ever! On top of it, I needed a special job in a rush and Kim's Needle accommodated me without any hassle. Finally, to top it off she did a great job at a great price. I definitely will be back and I highly recommend this shop to anyone who need alterations done!

I have been looking for a new tailor recently and came across Kim. I brought over a suit of mine to…read moreget some adjustments. Whenever I try out a new tailor I always check for the three most important factors. Skill, Price and general attitude. I am very glad to say that Kim passed with flying colours! Her skill was made evident when I tried on the suit after she was finished with the alterations. The cost of the adjustments was very good considering the quality, fast delivery time and that is was noticeably more affordable than other tailors. Finally, what I consider the most important aspect. Her attitude was great! Kim was very friendly and greeted me with a smile when I entered. She seemed quite passionate about getting to work which was a nice change from some of the other tailors I have met. Thank you so much Kim for the wonderful experience! I have found my new go-to tailor.

The Perfect Alteration

The Perfect Alteration

(3 reviews)

Very professional individual that could do miracle with your wedding dress amazing work impressive…read moretalent specialized in formal Wear & wedding dresses prom gowns ext.. 1000% recommend her+ very reasonable prices 25% special offer

I would not waste my money here again. I needed a bridesmaid dress hemmed and taken in, and I…read morewanted the sleeves pinned up onto the strap (it had the sleeves that rest on your upper arm rather than up on the shoulder). Zeina quoted me $240. While the hemming was good, the pinning of the sleeves onto the straps was uneven, the clasp above the zipper was broken off before I could even get home, and she completely botched the alteration to take it in. It looked like she just took the zipper off at the back, rolled the fabric and put the zipper back on. It looked horrible. I did not notice this when I tried it on with her when I was picking it up because I did not see the back. While I should have made a point to make sure the back looked good, I still did not expect to receive such poor customer service and horrible attitude when I called Zeina about it. She responded, and I quote, "that's not my problem", "I did my job 100% right", and "take it to the other seamstress maybe she can ruin it entirely for you". If that is 100% right, please do yourself a favour and have higher standards of what is "100% right" - clearly Zeina's are skewed. When I further asked her for a PARTIAL refund to cover the cost of getting my dress re-altered (at an emergency rate to get it back in time before the wedding), she flat out refused, saying I had to come see her first - and not to get it fixed, just so she could explain why it had to be so horrible-looking. All the while she was telling me that there is no fixing this alteration, this is how it is done. It is in fact, not how it is done, as I took it to a much better seamstress and got it fixed in one day. Not only does Zeina do a poor job altering a dress made out of extremely common fabric, she is a liar too! At my initial appointment she told me about how she used to work for Sinder's (a big bridal boutique located in Carleton Place) for a number of years. After this horrendous experience with her, I followed up with Sinder's about that. They notified me that she has never worked there. So Zeina is using their name and amazing reputation (that they actually earned!) to trick people into spending their hard-earned money on a less than poor service.

Sew What's Embroidery - sewingalterations - Updated May 2026

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