Customer service is seriously lacking. I recommended this shop to a friend and regret doing so. The Sewing was adequate but the owner of the shop insulted me and said she would never sew for me again because I mistakenly told her a dress had two layers when it actually had three. She based her price quote on my statement even though she had just finished pinning the hem of the dress and apparently did not discover the third layer of material at that time. The owner made no attempt to contact me to remedy the situation and arrange for additional payment. Instead, she behaved rudely and unprofessional even after I apologized for my honest mistake. The garment also smells heavily of cigarette smoke after being at the shop. read more