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    7 years ago

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    People searched for Fabric Stores 118 times last month within 15 miles of this business.

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    Jo-Ann Fabric and Craft

    Jo-Ann Fabric and Craft

    2.8(4 reviews)
    0.4 mi
    $$

    I'm a fabric junky and needed to find a fabric shop to browse since Hancock Fabric went out of…read morebusiness. Originally I had planned to shop at the Jo-Ann Store in Louisville. Then an appointment brought me to Frankfort so I decided to check out the Frankfort Store. The night before my trip to Frankfort I checked out Joann.com and found I could search for particular key words and see the fabric selections. Wow, I plunked in "Moose" and found the cutest fleece fabric to make a blanket for my grandson. I was able to check how many yards were available in the Frankfort store. Perfect! Then I browsed on-line for fabric that I could use to make bathroom curtains. Then I checked out fabric needed for Halloween costumes. And the list goes on & on. I printed up a variety of coupons for Jo-Ann's to bring with me. The next day I arrived at Jo-Ann's with my list of materials and quantities needed of each. I also brought my tablet in my purse in case I needed to pull up the specific fabric I was looking for. No need. One by one I spotted each fabric. Both the manager and the sales girl were very nice about climbing ladders to get the bolts down off a top shelf. When it came time to measure and cut the fabric I had both of them working on my large order. Because I was organized this process went really smooth. At check out I handed the manager my printed sheet of coupons. She scanned each bar code before ringing up the order and said the computer would figure out the rest. I was very pleased with the whole process and will be back in the future. The store isn't huge but it has a nice variety of fabrics, notions, patterns and crafts.

    I am a flight attendant and purchased fabric at this location in anticipation of a trip to Shanghai…read morethat I was scheduled on. I was having two small shirts made but I told the staff I wanted enough material for two MEDIUM shirts so I could make sure I had enough. Fly over there and the tailor says I barely have enough material for one shirt much less two. When I return to Jo-Ann's they admitted that the person who helped me isn't any good but offered me nothing. The staff at this location are not well versed in their trade or in customer service. It's worth the drive to Lexington to avoid this place.

    Sandy's Sewing Center

    Sandy's Sewing Center

    3.4(5 reviews)
    20.4 mi

    This is a great little sewing shop! I have been a regular customer for 14 years now and have found…read morethe staff to be so easy to work with. Always helpful and willing to share their expertise, they have taught me more about the ever-changing field of home sewing and machine embroidery than I ever thought i could learn. Sandy absolutely loves sewing and working with people and Vicki is the perfect associate. Their attention to detail and continuing education with Viking serve their clientele expertly. I am sorry Leslie did not have a good experience on her only visit there. She should drop by more frequently and get to know the staff and take a class or two. Then she will learn how accommodating they are. They freely share their knowledge and carefully guide their customers through difficult projects. Thread, scissors, and other basic sewing supplies are on hand to be shared freely in class. Other shops do not provide this kind of service; you must buy a new spool of thread and other accessories. Customers are also encouraged to drop in for help with a project, at no charge. (I understand that at least one other shop in Lexington requires an appointment for such help and charges a fee.) Technical assistance with software and help using the machines are also freely given. Sandy's son Will is a Viking certified technician and expertly handles repairs. One other comment to those who would judge any business on the basis of one visit: no one can please all the people all the time. Sandy has owned and operated her business very successfully for almost 30 years. She's doing something right!

    I called (11am) on my way to pick up my machine from a schedule maintenance to give my eta, since I…read morelive 1.5 hours away. William answered and told me he didn't have my machine ready. He said he didn't know the arrangement that his mom made. He said to give him a couple of hours and he would have it done (1pm). I reminded him of the list of issues I needed addressed that I typed out and gave to Sandy. He said he would look for it. Approximately 3 hours later (at 2:30pm), I arrived to pick up my machine. He said it wasn't done, but that I could take it. I reminded him that: * I live far away * I couldn't return for several more days * I couldn't leave my laptop * And at the time of dropping off my machine, I was assured that 1 week was more than enough time to see about/repair any issues my machine was having He started yelling at me that his mom was sick today and he couldn't do it all. He was yelling, waving his arms around, stomping off and slamming stuff. He continued yelling at me in front of the customers in the store. When I got my machine in my hands, he said to "just get out and I'll do it for free just leave!" I was unable to have a calm conversation with him or was he willing to come to a solution. He continued yelling, "MY MOM IS SICK TODAY". Now I have to pay someone else for my Free First Cleaning/Maintenance on a machine I bought there 6 months prior. I left the store visibly upset. The verbal abuse was intense A customer was lost.

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    Sandy's Sewing Center
    Sandy's Sewing Center
    Sandy's Sewing Center

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    Sew What - fabricstores - Updated August 2026

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