AnnMarie was wonderful! We came sort of last minute to find my mom a dress for my wedding day and…read morethe stock here is fantastic! Prices are great and the dresses are gorgeous. We definitely recommend coming here!

I'm so happy I found this little shop. I was looking for a formal dress and I found it . I felt…read morewelcomed and helped .

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

Jessie was absolutely incredible with our group. She truly listened to what my beautiful niece…read moreenvisioned and thoughtfully guided her through options that matched her style. When she found "the one," it was pure magic. Jessie's energy was contagious in the best way -- supportive, warm, and never pushy. She made the entire experience so special. We had the most wonderful day!

Made an appt here for my Daughter and I to try on mother dresses and bridal dresses. After the…read moremother dresses, the lady tells us she has no more time/help to start trying on bridal dresses. What??? That's why we made an appt lady!!!! She was pushy to only look at the racks of my size to encourage you to purchase off the rack dresses. I'm like...nooooo I'll be ordering a dress so I can look at all sizes for style. Who feels comfortable buying a dress that a ton of people have tried on? Gross! Very rude/extremely pushy -and short! Not the experience we were looking for!!! Would not go back to this place!

While I didn't end up getting my dress from the outlet, I am so happy I came here! Nicole was…read moreassisting me in my first dress fitting and did a great job of asking for what I was looking for, making me feel comfortable and I really felt like she understood what I wanted. She found me the absolute perfect dress, but it was just a little too big, otherwise I totally would have gotten it!!! Ultimately, she helped me figure o it what I did and didn't like it a dress before I headed off to the flagship where I ended up finding THE one. Great prices here and felt like there were more options for us to look through on the floor rather than waiting for her to bring them to us like I felt at the flagship. Was a great experience for me and my tribe

I would never recommend this shop to anyone. It is owned and operated by a bunch of "see you next…read moreTuesdays" if you catch my drift. The amount of gossiping and bullying by the owner and workers was outright wrong. The bride heard everything they were saying about us. They were upset with the bride when she brought the bridal party with her to do the dress shopping. That's what bridal parties do. They help the bride pick out their dress. We were calm and just sat their patiently, never once even looking at the other dresses without permission. In June Christine called to make an appt to try on my bridesmaid dress they had ordered. When I arrived to that appt, Christine forgot that I had an appointment for my bridesmaids dress fitting, which I had driven an hour and left work early for. Upon trying on the dress it was atleast two sizes too small (which was also a big inconvenience for them even though they made me an appt and they forgot they made it). They then ACCUSED ME OF GAINING WEIGHT. I have a medical condition that keeps my weight very stable. I can't lose or gain weight. How unprofessional and rude!! The arms of the dress are so tight I can't move more than my forearms. The rest won't move and is constricting to a point where my arms are pulsating. Another bridesmaids dress was also two sizes too small. She'll be leaving a separate review though. September 1st came and the wedding is October 5th 2024. I still hadn't heard back about my dress being let out. I had to call and they said "oh yeah the seamstress is going to do that this week and call when it's done." Pretty nerve wrecking that close to the wedding. I finally got a call to try the dress on again a week later, it zipped but the seam on the side was completely botched. Yesterday I picked it up for the final fitting. The side seam still isn't great. I can't move my arms at all. They said the arm movement is how those dresses are supposed to be. I'm sad I wasted close to $400 on the dress, plus my travel expenses going there and back. I'm more sad that my best friend, the bride, is having such a hard time dealing with this experience. She had her final dress fitting done yesterday and her wedding is next Saturday. Talk about cutting it close!!! Please don't give this place your business!!

ruby should be like the soup nazi and not let these whining rotten brides in her shop. she is an…read moreexpert seamstress and a fine business woman who wastes tons of her valuable time trying to make good for nothing miserable crap attitude snowflakes happy. The amazing thing is, she is so good at sales she does! the newest generation of brides lacks class. plain and simple

Absolutely amazing! Love that she has a payment plan option, that she does the alterations herself,…read moreeverything about the business!

Karen and her team are wonderful! They made my first bridal alteration appointment, ran smoothly,…read moreand had a few laughs along the way. They were very thorough on the pricing and making sure that I had the low end of the price and the high end of the price for my dress alterations. There are no secret charges.

Review from a matron of honor. DB cancelled the bride's appointment the day of as we drove there…read more Apparently there were no stylists available to help even though the bride made this appointment well in advance. The only other time they offered conflicted with another appointment. I get staffing shortages, especially in this covid time. But given what goes into planning wedding dress appointments (including travel from another state, in this instance), perhaps they could assess their schedules and call the day before to cancel.

Our girl was so annoyed and rolled her eyes every time a dress was not liked, the girl next to us…read moretook the chair as the mother of bride stood up to take a pic. To impersonal.

As a bride on a budget/looking for deal and looking for my "second dress" for my reception, I had…read moreamazing luck with their February sample sale. Instead of having a specific "leftover" style sale rack, most samples were "up for grabs" ahead of the new season's dresses coming in. I had the best time and felt special. Hannah was phenomenal to work with. She truly listened to the aspects of a style and we literally landed on two copies of almost the same dress. Incredible! I felt like we were on the same wavelength. In addition, since my family lives out of town and I came without friends (rather last minute for the sale), she still helped me have a wonderful time. I can't wait to wear my dress!!!!

SCAM ALERT!! RUN from Beloved Bridal. My sister-in-law trusted this company with one of the most…read moreimportant purchases of her wedding and they have completely failed her. Thousands of dollars spent, endless stress, terrible communication, and now her wedding is a MONTH away with no dress in sight. This experience has been heartbreaking and unbelievably unprofessional. Brides deserve reliability, honesty, and respect not excuses and panic this close to their wedding day. Save yourself the stress and shop somewhere else.

As a bride on a budget, I gave this place a shot and found my dress (and veil!) on my first visit!…read moreThe staff is very firm on visitor count, but friendly. Shop is excellently clean. I really valued the fact that my purchase was going towards cancer research. It made my experience so much more special and significant.

I came here yesterday with one of my bridesmaids and my mom, with high expectations since friends…read morehad recommended the shop to me, and I wasn't disappointed. This was the 4th bridal store I visited, the other three being regular bridal shops (one in Howell, one in WB, and David's Bridal in Novi). I knew going in that all proceeds are donated to cancer charities, which is great; I didn't know that all the employees are volunteers, too. Our assistant was Lisa and she was great. In my two-hour appointment I probably tried on 5-7 dresses. Some weren't as "fancy" as I wanted (mostly the Torrid ones, but the prices were excellent; $50+) but I found two I really liked, and ended up buying one! For $450, which is about 1/4 the price of another dress I saw at one of the other shops and really liked. They do alterations there too - the shop itself allows credit cards but the seamstresses, who are also volunteers, just take cash or check. The shop advised me to come back about 3 months before my wedding to start the alterations process, so that would be June of next year. They told me they do cost-effective alterations, too, so this is where I'll be taking my dress. Overall super pleased with this store, and glad that their mission is so charitable, too.

This store is so cute and quaint. We were the only ones in there during our appointment so it was…read morevery personal and I felt taken care of. They don't have much of a selection, but what they do have is very nice and they have enough to tell what you like and don't like. I didn't find my dress but I found out what I loved and what works on my body. I recommend this place. Just make sure you bring the right undergarments as they don't carry any.

I would give a zero if it was possible.. worst nightmare shopping here, customer service is awful,…read moredress sizes are not accurate, oh and they buy dresses blind so no labeling or care of fabric instructions