This is the second time I've come here during business hours (hours that they post on their door)…read moreand it is closed. Not a good way to do business.

I reached out two days before I had an event & I needed 5 sweatshirts super last minute and Leslie…read morewas able to make this happen for me. I requested if she could have them ready by Friday at 9 am and to my surprise she had them ready by Thursday afternoon, when the request was sent to her on Wednesday. The sweatshirts came out amazing. So soft, great quality and the sizes were perfect. Thank you for making this happen and for communicating so effortlessly. Will definitely be using these services again.

Very nice ladies work here. They were very helpful in my decision making and my granddaughter's…read morejacket turned out so adorable

This is merely a prelim rating to introduce Sharon (owner) to the Yelp community. I stopped in…read morewith very specific needs, and she patiently helped me figure out the best approach to fulfilment. Top marks for attitude! I will review in depth when I get my embroidered products; more info to come!

What bride doesn't want everything customized! I've used…read morethis company twice, and each time I was beyond happy with the results. They have hundreds of threads to choose from, so you're almost guaranteed to find what you need. Turnaround is quick, and communication was clear. Also, you can pay a rush fee if you need items sooner than quoted. I highly recommend Bates!

Erica @ Bates Embroidery helped me create an Amazing look for my tennis logo. She takes the…read morenecessary time to ensure that the colors worked on each shirt. Thanks Erica!!!

As usual, everything that ever involves more than one person to plan has to happen last minute…read more I just came into town Saturday morning and had a multi-person birthday party to help organize and finish preparing. One of the birthday boys was a good friend of mine from hs. As hes quite the dashing young gent, my ma and I decided to get him cufflinks and monogrammed handkerchiefs. Now one would think we would have acquired said handkerchiefs prior to the day of the party. Hell no! That would make sense. We called up the nice lady at Hometown Threads and luckily she was able to assist us, even though we were calling 12 minutes before close! So we dash over with our handkerchiefs and get things started. She has a cute little shop that smells incredible. Not that we were there long. It took her about 10 minutes to monogram 3 hankies for us. I think we may have paid for the quick turn out because they were $8 a piece which we thought was a little steep but thats what we get for being retarded and procrastinating. All in all, this is by no means an exciting review but it wasnt really an exciting expenditure. Service was alright, price was okay and Im sure we would use her again!