I booked in for Shellac hands and toes and removal of same also. The girl who took care of me was really lovely. However, the shellac application itself was of such a poor standard.
I opted for the cakepop colour, a colour I have gotten on many times before. I was firstly disappointed as there was no nail work provided, only filing of the nails.
Secondly, two very thin coats were applied. It had the effect of leaving the nails looking a bit see through in parts and black in colour given the lightness and unevenness of the colour applied. Furthermore, the paint nearest the cuticles was applied unevenly and it looked all edgy land while I did notice this on the day, I didn't want to ask the girl to redo them.
After 4 days I decided to send an email with pictures saying how disappointed I was. After 1 week exactly, the nails looked all chipped with black cracks through them.
After writing my email, I did receive a voicemail to say I could come in to have the shellac removed free of charge. I was most disappointed with this response as I had to go elsewhere and have it removed and paid for again within one week. I was most disappointed that seventh heaven didn't offer to re do them for me.
It is my view that the salon only cares about getting in the money and do not care about their clients or retention of their clients. read more