Sinead was efficient polite and right on the ball with what I asked for. Couldn't recommend enoughread more

From the owner: Unique, quirky & totally cute, Benefit boutiques are like a candy store for grown up girlies! Our…read moreBeauty Artists and highly trained Brow Experts will take care of all your beauty and waxing needs.Famous for high quality iconic products with clever names, compelling packaging and quick fix solutions for every gal's beauty dilemmas, Benefit attracts women of every age from around the world.

Visited this massage salon few times and every time had great experience…read more Massages and procedures are done in a great way, the atmosphere is nice and all seems clean. Ladie working in the Shop are friendly and helpful. Massages and other procedures are done in a professional way in cozy massage rooms with relaxing music . Can highly recommend this place.

The first red flag should have been that their online booking had a full day of appointments when…read moreeverywhere else was booked. Their system wouldn't accept online payment, so their whole 30% deposit requirement is impossible if you book online. I took a chance and booked, and received a booking confirmation saying how excited they were to see me. The second red flag was that the name on the door did not match the name of the person I was booked with. I walked up the steps a few minutes before my scheduled appointment time, and the person following me up (who turned out to be the massage therapist was confused and didn't even seem to know the name of their business. It was then that I learned they had double-booked the appointment time and quickly hurried me away with no attempt to rectify the situation. I responded to the confirmation email, trying to get some clarity, and the response was that they couldn't even provide the service I booked for, and just like my 30-second experience in the building, the responses were rude and dismissive. My advice - look elsewhere. This is 101 of what not to do in a customer service role. Also, don't accept online bookings if your system won't take online payments and allows you to overbook your service providers.

This place is definitely a hidden gem. I was very lucky to win a voucher for a back massage. It was…read moreamazing. Tracey is truly a master in her craft. A beautiful treatment room with such a relaxing vibe.. I felt so relaxed after the treatment. I will definitely be booking another treatment in The Hideaway very soon. Highly recommend Catherine

Absolutely disgusted at the way I have been treated by this salon. I have attended the salon…read moreseveral times and had to cancel one appointment with short notice due to a family emergency (car crash) and they refused to move my appointment deposit of €50 to an alternative date. Avoid this salon not only for its shocking customer service but also its exceptionally unprofessional staff members. Kind regards Michelle

Genuinely the WORST haircut I have ever received in a salon. The hairdresser did not know what she…read morewas doing. Trust me, do not waste your money. I have never had to leave a bad review for a hair salon before, but think it's important that other people do t go here and get their hair butchered.

I got a a few laser treatments here last summer, and thought I'd get a top up treatment before…read moreheading back to college this year so I made an appointment. However, when I got there, I was told that they didn't have the laser machine (soprano) that supports my skin tone and that I could only get treated in Cork or Dublin. The lady also said they got rid of it two years ago, which is a lie since I'd only had a top up treatment around New Years of that same year! Also, they didn't even bother to tell me when I phoned in to make the appointment in the first place that they couldn't treat me, or at least notify me beforehand. I came in all the way into town for this (commuting from Spiddal!) only to be turned away! Poor service on my watch!!

I dropped by to see if they did threading because I have unwanted hair growth on my face due to…read morecancer medication. They told me they don't do threading and said I should try the shop a few doors down -- which turned out to be a barber shop, where they shave men's beards. There are a lot of good clinics in Galway, they don't deserve my business.