I went in for a scalp treatment and full body massage. Firstly, they did not ask me for gender preference over the phone, so I thought they might've asked me in person. They did not ask me once I arrived if I preferred a female or a male. A woman escorted me to BOTH of my services so I assumed that she would be my massage therapist. She performed the scalp treatment, which was lovely and she did a great job. However, the room for the scalp treatments is not soundproof or has a solid wall, and you can hear everything in the other room. for the first 20 minutes of the treatment, there were women in the other room talking extremely loudly, laughing, and chatting. I couldn't hear the music or anything over how loud they were. At this point, the woman was already shampooing my head... it was hard for me to fully relax and enjoy the treatment as it was so noisy. After 20 minutes one of the managers I believe told them to keep it quiet, as this is a spa and not a cafe, which helped... I just wish they would've said something to them sooner because it was very disruptive to the entire establishment. You should be mindful of your other clients. After the treatment, the woman escorted me to the massage room and gave me shorts to put on, which I put on and took off my top and bra as instructed. Since she escorted me to my room, I thought she would be my massage therapist. I got ready on the table, and then a man asked if I was ready which I said yes and then he came in. He then proceeded to start the massage. I was very confused... Then during the massage he focused a lot on my glutes. I've gotten full body massages before, so massaging the glutes isn't totally abnormal, so I assumed it was ok... then the massage therapist proceeded to PULL MY SHORTS AND UNDERWEAR DOWN to the middle of my butt, leaving half my BARE BUTT fully exposed to him. He did not ask if he could pull my shorts down, he just did it. after he pulled it down, he asked "is this ok?" I said no, it needs to be higher. He proceeded to lift it about an inch. I was still partially exposed, so I just grabbed the drawstring of the shorts and pulled them up to completely cover my butt. He then giggled and said "sorry". I'm not new to massages. Every massage i've had in the past, if they want to lower your underwear or shorts or undergarments, they always ask for consent. Nobody asked me for permission or consent to pull down my underwear. I've also worked at a spa in the past. This behavior is unacceptable.
I got a massage because I was going through a very stressful time and wanted to relax. Instead, I felt anxious, violated, and nervous during my experience. read more