I had an interview scheduled and I was looking forward to the interview and then all of a sudden, I…read morereceived an email with a cancellation after it had been confirmed and was told by a lady that works there, named Krista Elder, that they were no longer interested in interviewing me all of a sudden. Very strange, very rude and definitely not a place that I would want to work being that they treat people like this.

Here's my experience as a parent I am writing to express my deep concerns regarding the lack of…read moreflexibility in the assignment of the Registered Behavior Technician (RBT) for my son, who has been receiving services from your company reaching the two years mark. Our district contracted with your organization, and at the time of enrollment, we and our district were not made aware of the strict two-year contract policy that restricts the RBT from continuing to work with the same student. Allow me to provide some context. My son is a 17-year-old nonverbal individual with severe autism. He is extremely shy and requires a significant amount of time to build trust with someone before they can enter his personal space. Unfortunately, during my recent meeting with Dale Young, it became evident that no exceptions could be made to extend the contract of the current RBT with whom my son has developed a strong bond and trust. He kept stating that he firmly believes that it's important that they are able to work with others we agree as well we are seasoned parents. He's 17. There is rotation happening already in the classroom everyday. I just wanted him to have the best last two years of high school as possible and not have to have a transition happened twice. So at the end of the day, your company and Dale Young do not taken to consideration of the individual human. By this decision by Dale Young and your policy is going to cause extreme regression and depression anxiety on my 17 year-old son. I left the meeting with feeling like I was talking to a AI. You guys have to do better and consider your clients human beings, not just cases

Highly recommend Kelsey for speech therapy in the East Bay! After two years of working together,…read moreour son has seen incredible growth. Kelsey is professional, flexible, and has an amazing ability to keep sessions engaging for young kids. She is patient, kind, and truly knows how to connect with her students. We couldn't be happier with the results!

Kelsey has worked with three of my children for speech therapy. She has been wonderful with each…read moreone. She is patient, encouraging, and positive and makes speech therapy fun for the kids by employing lots of games!For parents, she takes time to explain progress and issues after each session and provides practical practice ideas to use between sessions. We saw rapid improvement in our children once they started private therapy with Kelsey versus small group sessions at school. Kelsey is a pleasure to work with and we truly feel blessed to have found her as a speech therapist!

The therapists and front office staff deserve five stars. Leadership's approach to families does…read morenot. As a parent of twins with developmental disabilities, I understand the importance of attendance. I also understand the reality of managing multiple therapies, medical appointments, school meetings, and life. Over time, repeated conversations about missed appointments, attendance reminders, and signing attendance acknowledgments left me feeling judged instead of supported. The final straw was accidentally leaving one week off a summer scheduling form, which led to another conversation about attendance. It wasn't about that one incident--it was the realization that this philosophy simply doesn't align with how I believe families of children with additional needs should be treated. The clinicians were wonderful, and the front desk staff were always professional and kind. My disappointment lies with leadership and the culture created by these policies. Families seeking pediatric therapy need partnership, empathy, and flexibility. Unfortunately, that wasn't our experience, and we chose to take our children elsewhere.

I have to update my review as things have gone downhill. We had a rough start with Childs Play with…read morefrequent turnover with their SLPs made it difficult to find a good match for my daughter. We finally got a good match and they "switched departments". Then they started saying I had to move my time due to scheduling conflicts even though we had waited 2 years to get the time slot we had. We got moved with a new SLP and I complained that they kept canceling and rescheduling. I can only assume they were double booking so instead of taking accountability for their poor planning, they decided to discontinue services simply because i advocated for my daughter. They dont seem to care about the children, they just want their paycheck

I have known Marianne very well for many years working with her in speech pathology. She is a…read moregifted therapist, and children light up when around her. She has a gift for working with kids that need guidance with socialization skills. In the past she facilitated many activities cooking, dance, etc! The kids always benefited and her background/knowledge in speech pathology is such an added bonus, as she can really work on communication/language! I highly highly recommend her services!!! The kids will tremendously benefit from these AMAZING services being offered!!

I love this program! It's a fun way for kids to get out of the house and explore their community…read morewhile working on their skills, without it feeling like work. The ladies are knowledgable, sweet and really care about each kid as an individual. I would highly suggest them to anyone looking for a summer camp/after school program. My little one loved coming and would constantly ask when the next time he will be able to see his buddies.

After my mom underwent major neurosurgery at UCSF following a long health journey, our family had…read moreto decide between caring for her at home or placing her in a post acute rehabilitation facility. Having had very negative experiences with other local facilities in the past, we were honestly terrified to trust another rehab center. Thankfully, several people recommended Tampico, and what a difference this facility was. From the moment we walked in, the building felt clean, welcoming, and well cared for. Every staff member greeted us warmly and treated my mom with dignity and compassion during one of the most vulnerable times of her life. Her care team was wonderful. Her CNAs were Helen, Marie, and Romel. Her PTs were Mimi, Deepika, and Nicole, and her OT was Aarti. Her absolute favorites were Helen, Emiliano, and Aarti. The therapy team pushed her in all the right ways while also taking time to educate our family and encourage my mom throughout recovery. When my mom arrived, she could not even sit up independently. By discharge, she had improved dramatically and was strong enough to transfer to John Muir's intensive rehab program, which prior she didn't qualify for due to her level of weakness. Most importantly, we never once felt like her needs were ignored. The staff consistently responded with kindness, patience, and professionalism. The facility truly felt like a home away from home while still providing excellent rehabilitation care. The only complaint my mom had was the food, especially the fish meals, but she is also a very picky cook-from-scratch person. We are incredibly grateful to the entire Tampico team and would absolutely recommend this facility to families looking for compassionate, quality rehabilitation care.

Top notch in my book. The staff, the equipment, the cleanliness was outstanding. They genuinely…read morecare about their patients. I had my husband transferred there from another Skilled Nursing facility. Hands down, it was a totally different environment. I'm grateful for the care they provided to my husband.

Kristin is amazing at what she does! She has a true gift and it effective. Do not even consider…read moreanyone else for your child's needs for speech therapy. My daughter had a mild stutter that finally started to bother her once she hit middle school. Within 9 mths we went from a 1x a week to now 1x a mth. My daughter's stutter is completely gone. She does public speaking at school and has zero stutter challenges. It's been amazing to see this mild challenge to nonexistent! Kristin is kind, welcoming and informative. You can do it in person or zoom and both are effective. Do not look anywhere else! She's it! Thank you, Kristin!!

My son has been seeing Kris for social skills group for the last 8 months and we highly recommend…read moreher services for anyone looking for support. My son enjoys going to group as Kris always has fun games that she uses to encourage and target social skills between peers. She communicates the skills that were being targeted and follows up by email too! Thank you, Kris!

Julie is an amazing speech pathologist. After getting to know her over the past year, it is clear…read morethat she is very experienced and skilled, but also that she cares so much. I would 10/10 recommend her to others.

From the owner: Hi, I’m Julie Reiss, a bilingual pediatric speech-language pathologist based in Walnut Creek. I…read morespecialize in early intervention, bilingual language development, autism, speech sound production, and gestalt language processing. I work with toddlers through teens and offer a creative, collaborative approach that empowers families and honors each child’s unique style. I accept Cigna, Kaiser, and UnitedHealthcare.

I am an Arabic speaker and I used to struggle with different sounds in the American English as…read morewell as emphasizing parts of the word. Jennifer with really helpful and helped me with how these sounds are made, where my tongue should be positioned when I say them, whether they're voiced or voiceless and most importantly how to transition from one sound to the other as I speak. Sounds like the 'th', 'ng', 'p','b', 'r', 'j', 'g' and 'easure' were very difficult for me, but now as I hear myself speak, they're definitely correct now, and I definitely understood much better and more confident with my English. I have made a lot of improvement working with Jennifer!

I have participated in this Clear Accent Speech Therapy for several weeks. My instructor Jennifer…read moreJourdain has been teaching me how to reduce my accent in speaking English. She tried to help me to speak like a native speaker by correcting every word pronunciation that I had trouble with. In the meantime, she would review the previous lesson prior to a new class. She also provided some important learning materials for my reviews at home. I highly recommend her for her Speech Therapy program as she is a professional, skilled and experienced tutor.

We had the pleasure of meeting Terri when she answered our request for some in-home speech therapy…read morefor my husband, Daniel. He has been having difficulty with the very low volume of his speech - just one of the side effects of Parkinson's Disease. Along with her sunny disposition and positive outlook, Terri brought with her many years of expertise in her field. Although Daniel received speech therapy at various times in the past, Terri introduced us to some new techniques and recommendations to help with the speech volume issue, as well as swallowing issues that may possibly become problematic in the future. All of the various techniques, recommendations and exercises presented were very interesting and extremely helpful. We were very pleased with the therapy that Terri provided and although the duration of her visits was limited, she left us with many valuable tools and exercises to work on, along with pleasant memories of her visits and the pleasure of meeting her.

Terri is Conscientious, patient and put forth extra effort to help my sister who has aphasia from a…read morestroke. My Sister enjoyed working with her and to this day works on her speech with the apps recommended by Terri. Terri wanted further help for my Sister so she recommended and set up an appointment with a specialist in speech technology that would help with specific devices. This impressed me! My Sister's speech has improved considerably and continues to improve thanks to Terri's excellent assistance.

Highly recommended business.For any language related needs like augmentative & alternative…read morecommunication,childhood apraxia of speech , American sign language,even for english as a second language,translation english to other world's languages,audiology,e.t.c...virtual consultations or in person appointments.-this is the only place that I would recommend to go to .They are working after hours,Saturdays and Sundays,literally 24/7,coming to their clients homes all around the East Bay,no charge for the visit. Thank you,ProAACtive SLP !

Both my autistic kids ages 4 and 8 are undergoing speech therapy under The ProAActive SLP. What I…read morecan say is, I wish I found out about them sooner. Ms Suzanne and Ms Carrie are knowledgeable, skilled, experienced, empathetic, lots of energy and positive vibes, and they also provide at home learning tasks which is needed for continuity of care. My kids made a lot of improvement in a span of weeks, especially my son who is nonverbal, is now able to convey his emotions. The office is clean and well equipped. We definitely made the right decision.