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    Settle Pool & Craftsman Services

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Settle Pool & Craftsman Services

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    3 months ago

    Good job very knowledgeable good guy replaced pool pump and old plumbing had it up and running better than before with Frankies upgrades

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    C & S Pools Service

    C & S Pools Service

    2.3
    (3 reviews)

    We needed a new pump. David came out and looked at it. Sent some guy named Billy to replace the…read morepump. But not to touch the electricity. So now I have to wait another 2 days to get an electrician to hook that up. When the electrician came out, he couldn't do the job because the new pump was in the way. Had to have Billy come back out to move the pump. But no one showed up to do that. The electrician came back out 5 days later to fix the electricity. Now there are multiple leaks coming straight up out of the pump and can't get the pool on due to all the leaks. Called to get some one back out to check this problem and why this new pump isn't working. No one has come out to fix the problem. And the pool is very dark green. I'm going to have to dump a bunch of chemicals in to get it back to the lovely blue color to be able to swim. It will be another 4 days before anyone will possibly be able to get out here. Come on guys. Normally, I love this company. But this is too much.

    I can't begin to explain how awesome C&S Pools has been. They went above and beyond to help me…read morewith an auto pool cover, pool maintenance, and all around understanding my role as a pool owner. I tried working with several other pool companies and they were all rushed. They were all over priced and always under-delivered. Working with C&S was easy, they always followed up, and did everything they said they would. I really don't see why anybody would use any other company. Just for icing on the cake, in addition to the stellar service. Their pricing is more competitive than any do other else I called. Using them is a no-brainer.

    Imperial Pools of Madison

    Imperial Pools of Madison

    1.5
    (2 reviews)

    They installed our pool in 2010 and it still functions well and looks good. However, we just…read morelearned that they did not install the gas line to the heater correctly. They shortchanged us and the local gas company turned all of the gas off to our house until it was corrected. Not only was there no shutoff valve, they didn't use the heavy duty gas line required for underground. Those two issues cost $1300. They refuse to repair or pay for this service because "there is a new owner." We were also fined $1100 back in n 2010 because they didn't get an electrical permit. Take this for what it's worth

    DO NOT BUY ANYTHING FROM THIS PLACE!!!! i went there to buy my first hottub and i was told it was a…read morereally good one. well.... i bought one used and was promised it was 6 years old but when i took the panall off and looked at the information i found out it was thirteen years old. they told me i had a full month warranty and one day within that month i noticed that one of the jets was not working right and one of my speakers quit working. i called them and they said "they will not fix something that small" i took the back panall off the hottub to see if i could fix the speakers and a quarter of the insullation was torn out. when they shown me the hottub they promised me that they put new insulattion all around it but in reality they only showed me the front of the hot tub with the front panall off. the front of the panall had insullation on it but the remaining sides and back of the hottubs insullation was worn out and rotton or missing. i tried to put the panall back on but half the screw holes where drilled out and i was only able to screw in half of the screws. they also drilled out half the screws and kept them in there. so i had to go out and buy new screws for it. the door to the radio didnt have any magnets on it when they brought the hottub over here it was just held on by a piece of tape i had to go to the store to buy new magnets and i glued them on myself. i was promised a month warranty and they were not true to their word. they promised me no matter how big or small the problem was with the hottub they they would bring somebody over to fix it. but its been almost 5 monthes and still they haven't brought anyone over. to sum it all up imperial pools of madison does not have good customer service and is not loyial or fare to their customers. i havent had the hottub not even a year and it doesnt even run anymore i had to drain it because they did such a horrable job fixing it. please dont buy anything from there. they will lie to you.

    Settle Pool & Craftsman Services - poolservice - Updated August 2026

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