- All cleaning tools (toilet brushes, scouring pads, squeegees, toothbrushes, scrub brushes) are…read morereused across multiple locations without cleaning, creating cross‐contamination risks. - Vacuum bags are never changed between sites and vacuum rollers remain dirty until the machine fails, exposing employees to dust, mold, and allergens. - Feather dusters are never cleaned, leading to accumulation of particulate matter and potential respiratory hazards. - Rags, mop heads, and microfiber cloths are laundered at poorly maintained laundromats. Soiled items are stored together in a single plastic bag, promoting mold growth and foul odors until weekly Wednesday distribution. - Bulk chemicals are decanted into reused bottles during staff meetings without first cleaning containers. No personal protective equipment is provided or enforced during these transfers. - When the owner runs out of chemicals before meetings, employees are directed to dilute products with water and misrepresent their strength to customers, reducing sanitizer efficacy and increasing contamination risk. - Broken equipment is repaired by the owner onsite without following fire or electrical safety guidelines, creating potential fire, shock, or mechanical injury hazards

The office was very responsive, and the two ladies who came to clean were very pleasant…read more Unfortunately, there were a lot of oversights during the cleaning - surfaces left undusted or cleaned, bathrooms that still appeared dirty (especially behind the toilet), and baseboards and windowsills largely ignored. The office did follow up to ask for specifics and indicated that they would provide additional training to their employees. I appreciate that they reached out and want to improve, but unfortunately I still can't recommend them as especially thorough for the price.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

Just became a customer of Epic House Cleaning and want to send a shout out to Jullie and her crew…read more They are prompt, communicative and very professional to work with. The cleaning of my house was thorough and detailed, smells great too! Their rates are reasonable and they are agreeable with scheduling. Received the recommendation here on Nextdoor and just wanted to pass along a very positive review.

Five Star Maids cleans my house once a month. They do an excellent job. If they have a question…read morethey will call for clarification. I wish I could afford them more often but once a month will have to do.

Not five stars...more like a 3-star. Average work. I clean better than them. Also, they break…read morethings and then blame someone else. Knock my blinds and drapes off the wall and then say it was already like that. SMH, I will not use them again. I expect a deep clean to be a deep clean. Especially if I paid $562..smh

Much better second time around. Whoever the guy was that came with the lady...kudos to you...he was…read morecleaning everything.

I've now used Lali's service a handful of times, and each time her staff over delivers--they're…read moresimply wonderful! My house sparkles. Starting this year, I'll have them come 1x/month. Highly recommend Lali's Amazing Cleaning Team!

My regular housekeeper cancelled on me last minute and I needed a house cleaning before I went on…read morevacation. Elite Maids responded to my request quickly and scheduled an appointment the same day. I was so pleased with Iris. She was friendly and professional and cleaned every corner of the house. I would definitely recommend Elite Maids to my family and friends.

Had a great cleaning experience with Karin and her team. Very easy to book a cleaning, super…read moreresponsive. The price was also very fair for our home. Karin took the time to understand our cleaning needs before they arrived. Everyone was very professional and wore masks for covid precautions. Will be working with them again and definitely recommend!

Karin is very professional & provides a great cleaning service. I highly recommend you give her a…read morecall . She has cleaned for my family for the last 10 years. !!!!!!!!!!! Call for a quote.