Much better second time around. Whoever the guy was that came with the lady...kudos to you...he was…read morecleaning everything.

I've now used Lali's service a handful of times, and each time her staff over delivers--they're…read moresimply wonderful! My house sparkles. Starting this year, I'll have them come 1x/month. Highly recommend Lali's Amazing Cleaning Team!

I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

Absolutely incredible. I hired Keila to do both a move in and a move out cleaning and she went…read moreabove and beyond for both. The move in cleaning was following ripping out and replacing all of the subflooring on the first floor of the house and had left a fine coating of sawdust on everything - not to mention the smell and grime that comes with purchasing a former rental. Aside from the scuffed walls (NOT Keila's fault or responsibility), you'd never have been able to tell the place was a construction zone for a month. Flawless across the board - she even moved appliances around to make sure she covered all the bases. The move out clean was similarly perfect, I still had some things in the cabinets and in a couple of rooms that I asked her just to work around as best as she could and she actually wound up making that last little part of my move EASIER with her clean. This was well beyond what I asked her to do, in the best way. All of this came at an incredibly reasonable price for what I know was seriously not a fun job on either end (especially the move out). I've already recommended Keila's services to a couple of people and will be asking her to do regular cleans when I recover from the financial hit of purchasing a house. Thank you Keila for making the awful process of moving WAY easier!

I hired Keylas Cleaning for a move-out cleaning and they did an outstanding job! The place was left…read moreabsolutely immaculate. What impressed me most was their attention to detail, they thoroughly cleaned every area, including spots I didn't even think about. She was also very friendly. Highly recommend if you need a deep clean!

Had a great cleaning experience with Karin and her team. Very easy to book a cleaning, super…read moreresponsive. The price was also very fair for our home. Karin took the time to understand our cleaning needs before they arrived. Everyone was very professional and wore masks for covid precautions. Will be working with them again and definitely recommend!

Karin is very professional & provides a great cleaning service. I highly recommend you give her a…read morecall . She has cleaned for my family for the last 10 years. !!!!!!!!!!! Call for a quote.

We have an airbnb property out in Petersburg, Va and was looking for a new cleaning company. We…read morehired Premier White Glove Cleaning for a residential cleaning and they are doing a fantastic job keeping our place nice and clean for our guests. Can't recommend them enough!

I hired this cleaner as a gift to my mother to clean her home in Petersburg. I spoke with Alicia at…read morePremier White Glove Cleaning and she made the arrangements with my mom to send a cleaning team to her house. My mother was very happy with the work they did. She is getting older and was having problems keeping up with the housework, so she really appreciated seeing her house cleaned again the way she used to do it. Thank you Alicia and your cleaning team!

I am moving out of my apartment and had a hell of a mess to help deal with, and they absolutely…read moreknocked it out of the park! They came early, and stayed in constant communication to avoid confusion, they were the kindest people ever and so understanding too. Brianna and her team even helped out extra!!! Best possible cleaning for the price and i couldn't recommend them enough. Saved my life!!!

Spent a lot of time researching to find the best quality cleaning service for move-in cleaning. I'm…read moreso glad I found Custom Maids RVA. They were extremely professional, thorough, efficient, detail oriented, and most importantly affordable, reliable and flexible on such a short notice. You will NOT regret putting your cleaning service needs in their hands. Best Service - Highly Recommended!

Wonderful service! Lucas does an outstanding job with customer service and communication. Gabby has…read morea great attitude and does a great job of cleaning every single time!

Love to come home to a clean home! SET cleaning does a great job every time! They are reliable and…read morecommunicate effectively. I have been very satisfied with their thoroughness.

I had Reynolds do my home prior to Covid. We had to cut back on things and stopped service sadly My…read morehusband surprised me with a different company (he did not know Jane's info) for a Mothers Day gift, they did a terrible job. I called Jane to help me because I was having back surgery In 3 weeks Jane fit me in and she and her team did a beyond fabulous deep clean. They pointed out so much of what was missed just weeks ago!! If you want a great job from a hard working business, use Reynolds. I will continue My patronage and I recommend highly!

I hired Jayne and her teams over a year ago, starting with a deep cleaning. That was such a great…read moreexperience that I hired them to clean my house every two weeks. After a year I am still impressed at how efficient and professional the cleaning teams are, as well as friendly! I highly recommend their services for both the deep cleaning and weekly or bi-weekly visits. They are the best!