Much better second time around. Whoever the guy was that came with the lady...kudos to you...he was…read morecleaning everything.

I've now used Lali's service a handful of times, and each time her staff over delivers--they're…read moresimply wonderful! My house sparkles. Starting this year, I'll have them come 1x/month. Highly recommend Lali's Amazing Cleaning Team!

I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

We have an airbnb property out in Petersburg, Va and was looking for a new cleaning company. We…read morehired Premier White Glove Cleaning for a residential cleaning and they are doing a fantastic job keeping our place nice and clean for our guests. Can't recommend them enough!

I hired this cleaner as a gift to my mother to clean her home in Petersburg. I spoke with Alicia at…read morePremier White Glove Cleaning and she made the arrangements with my mom to send a cleaning team to her house. My mother was very happy with the work they did. She is getting older and was having problems keeping up with the housework, so she really appreciated seeing her house cleaned again the way she used to do it. Thank you Alicia and your cleaning team!

Wendy and her daughters did a great job deep cleaning my house. My dog sheds a lot and I could…read morenever get it to be truly clean. The team was efficient and courteous. They showed up on time and only left when everything was done. Definitely recommended!

Wendy Servicios cancelled our cleaning appointment 20 min. before the agreed time to meet. She…read morefirst agreed to meet at 10:00 and then re-scheduled for 2:00. Strange but I could not understand much of what was said on the phone the one time she called but the text messages were perfect King James English! We wasted our entire day. Wendy lost my business.

I booked a 2-hour deep clean as a move-in gift for my brother's new home, and it was one of the…read moremost disappointing service experiences I've ever had. In that time, they managed to clean only one bathroom, one bedroom, and make the beds. That's it. No dusting, no mopping--not even the basics I expected from a deep clean. They claimed they needed an extra 40 minutes to complete the job, which I declined because I believed two hours would be sufficient for what was requested. It's clear now that wasn't the case, but the lack of effort within the booked time was unacceptable. To make matters worse, Grace--who I believe handles customer communication--was incredibly argumentative and dismissive. There was absolutely no attempt to make the situation right or offer any kind of resolution. Zero customer service. I will not be using their services again, and I do not recommend them to others.

Elaine's House Cleaning crew are great anything you ask them to do they do. They always go above…read moreand beyond. My house shines when they are done. They are caring, and trustworthy I can't imagine using anyone else. They are like family!

This is the second time that I've hired Ana's Cleaning Services. The first was for a move-out…read morecleaning. The team left the apartment shining like new! I was very happy with their work and kind energy. So, I hired them again to clean my new place. Again they were thorough and considerate with my things. My place looked beautiful when they finished! The space felt wonderful. I will be using them regularly. I highly recommend them!

Ana and her team do a great job cleaning my home. They are very professional and trustworthy…read more You won't regret giving them a chance to clean your home.

We gave TLT a test run with a deep clean of our large home. This deep clean was truly amazing…read more Every window, baseboard, shower, oven, etc. gleamed. Simply the most comprehensive cleaning we have ever had from a service. Their cleaning products are very gentle but pleasant smelling. They were on time and never stopped until the project was done. Anna gave us a detailed estimate and explained what to expect from subsequent on going cleaning after the deep clean was finished. Scheduling and payment were easy through their user friendly portal. Not the cheapest but great value, especially for those with exacting standards. Highly recommend!!