In order to schedule repairs to our chimney, we were asked to send 50% of the estimated cost to…read moreAbsolute Chimney. We sent a check for several thousand dollars, which was deposited, but then we were not able to get in contact with the business or owner for several weeks after repeated calls and emails. We were finally able to schedule a date to start repairs (~6 weeks after the check was deposited), but on the day of the scheduled appointment, no one showed up and no one called to let us know they weren't coming. When we called to express our frustration and disappointment, the owner made excuses, got agitated, and then hung up on us. We requested a refund of our deposit due to extremely poor customer service, lack of communication and answering phone calls/emails, and no one showing up on the appointment date without notice. The owner has refused to refund our money and has been ignoring our emails. Do not hire this company!!! They are not trustworthy and have nonexistent customer service!

Justin came to evaluate our fireplace. He was professional and knowledgeable. The results of the…read moreconsultation were emailed. My husband and I had questions and spoke with Nick. Nick made an appointment to come and look at it. He never showed up or called. Later we were told it was too cold. We rescheduled, I called the day before to confirm. No one answered and I left a message. Today Nick did not show up or call. Very disappointing for a small local business.

Said they were able to do the needed repairs, but didn't schedule a time and after that never…read morereturned any calls.

We've had them blow out our sprinklers for the past three years. Always great! Highly recommendedread more

They were in hurry the whole time they were here and a handful of mistakes were made that I had to…read morecall them out on. They did a few things there own way instead of asking me if that's what I wanted and the things they did weren't what I wanted! The crew left cigarette butts all over my yard which was pretty unprofessional. Overall I paid for a professional job and I don't feel that I got it. Most likely won't use them again

I had this company do a kitchen remodel and am so happy with their work. They were polite and on…read moretime when I had questions the next day they returned and answered my questions immediately! I recommend them highly and will be using them for many more projects!

Very satisfied with the two fireplaces installed- everything looks great! I would have given a 5…read morebut I thought someone would come out to demonstrate use but was told I should go to store instead. I will refer to booklet I picked up at time of sale which is no problem. Thanks for the awesome job!

Contacted them for a wood stove chimney repair. What I thought would be a simple job, turned…read moreinto a major upgrade. They didn't return my calls, or respond to email. I now find out I will be needing a new chimney and wood stove to replace my 35 + year old system. Business must be great for them, they don't need any new business. They lost a substantial sale of chimney and new stove due to their lack of contact and poor service.

We had the good fortune of finding Classic Log Homes on Craig's List many years ago. We were…read moreplanning an adventure - a custom log home. We met with Jeff in his home office - he had just the plan we were looking for. He recommended an architect who we worked with directly for customization and we were off and running. Classic Log Homes was very competitive in pricing, the log packages were complete and excellent quality. We chose to let the logs dry naturally so they were cut and stored by Classic Log Homes! The process is a long one but it was totally worth the wait! 5 years later it's still hard to believe that we live in this beautiful work of art!

For several years we've wanted a concrete driveway to replace our stone one. Many calls to a…read morecopious amount of contractors that never even returned a call. My wife spoke with Bill Reitz and within days came out and gave us an estimate. The price was fair however they were already booked for the year and were booking for the following year. The following year is here! On Tuesday they came out in full force..... prepared and formed and did a pour..... Wednesday they poured more (It's a long, long driveway) and Thursday they finished. This morning (Friday) they were back out checking and inspecting their work that they took considerable pride in. All that is left to do is wait for it to dry. We are very happy with their work, so much that we're having them pour a stamped patio for us next year. For quality work at a fair price, we wholeheartedly recommend Reitz.

Reitz Concrete just finished putting in a cement floor in our pole building and they did an…read moreexcellent job. It went quick and efficient and looks great. I would highly recommend calling them if you thinking of doing cement work. Cathy H

We had a water leak that took out our kitchen, bathroom, and hall flooring and flooded 1/2 of the…read morebasement. They did a wonderful job of cleaning, drying, and disposing of ruined flooring and ceiling tiles. Worked nicely with my insurance company documenting all damage. Home was eventually returned to original if not better state than it was in before the flood. Fast response time, works until the job is done, has all the equipment needed, and reasonably priced. Absolutely the best. Team Royal Rocks Mark B Mosinee WI

We used Central Home Improvements to replace our roof and we very satisfied with their service and…read moreprofessionalism. They did a complete tear off and while replacing the new shingles they discovered the tabs were cut incorrectly. They stopped the job, contacted the supplier and arranged for new materials to be delivered. In order to turn out a quality job they had to tear off the defective shingles and start again with a new batch. Their attention to detail to turn out a quality job was impressive. I would highly recommend Central Home for their quality and attention to details.

We hired Central Home to install shutters on our house. Excellent service, and the shutters look…read moregreat. Would recommend to others.