Our basement flooded bad form a septic backup at 9pm on a Saturday. Tried them out and would give…read more10 stars if i could. Mark & his crew provided quality & prompt service. Very professional.. highly recommended.

Had a flood. They cleaned it up fast and efficient. Great price and great people. Mark was awesome!…read moreHighly recommend.

We just had Nate from Carpet Pro clean our carpets and they look great. He was on time and worked…read morethe whole time. We even lucked out adygey had a winter special that was 20% off. Cleaned up when done as well. Thanks

From the owner: Carpet Pro, Inc. is a professional carpet cleaning and restoration service offering complete…read morecleaning services to both residential and commercial customers with locations in Stevens Point, Waupaca, Wausau, and Wisconsin Rapids, Wisconsin. We provide carpet cleaning, upholstery cleaning, area rug cleaning, pet odor - stain removal, ceiling and wall cleaning, tile and grout cleaning in addition to wood floor refinishing. We also offer emergency response services related to smoke damage, fire related water damage, flooding, and mold abatement services. We have owned and operated Carpet Pro Cleaning & Restoration since 1994, and have been in the cleaning business since 1984. Our goal is not just to clean your carpet, upholstery or other items, but to build a long-term relationship with all of our customers by providing the most outstanding cleaning service experience you've ever had. We want you to be so happy with our cleaning and restoration service that you will confidently refer your friends, relatives, neighbors and co-workers. To accomplish that goal, we combine state of the art equipment, techniques, and cleaning solutions with over 20 years experience and a near obsession with customer satisfaction. Carpet Pro Cleaning & Restoration is referred exclusively by the most seasoned Carpet Retailers, Interior Designers and Real Estate Agents in Central Wisconsin. Our company has earned the respect of hundreds of homeowners and businesses in the area...

The water mitigation from tree damage was good but their billing practices are causing us problems…read more First the refused repeated requests for an invoice we could submit to insurance for re-imbursement despite us telling them that's how our insurance wanted us to handle things. They insisting they wanted to contact the insurance directly and after not getting a response from insurance they decided to threaten us with a lien when finally send an overdue invoice that we now need to submit to insurance and wait for the insurance to process hoping they finish before the notice time runs out. If you can, avoid them and contact someone else.

The storage facility I use recently had a water main break. I went to my unit and saw no real…read moredamage. I wasn't worried about it. I got a call from the storage manager saying that Servpro had to "clear" my unit. I didn't think much of it because, like I said, there was nothing really wrong. After Servpro came in, I returned to find my property in a shambles. Some of my stuff was still actually in the hallway after the unit had been locked. Tools were scattered across the floor. 40lb containers were all stacked on top of each other with no regard to what might be in them. At least two of their little mountains of boxes had fallen over. I will be hours sorting and assessing damage to fix a problem that wasn't there. I have never seen anything like this.

Highly recommend Puroclean! My mother's basement flooded, and they arrived within hours…read more Because of the nature of the job, they had to come back to move fans, dehumidifiers, etc. several times during the dry-out. All their employees were very professional, quick to help, and did high quality work.

From the owner: Puroclean is, The Paramedics of Property Damage. PuroClean is owned by Kevin and Beth McBride. They…read morepride themselves in great customer service and quick response times. PuroClean is available 24/7 for after hour emergencies.

The water restoration part of the business is the way to go. They had my basement stripped and…read morequite dry less than three days. The problem is the refurbishing department. My basement has sat here for a year and still unfinished. I do not recommend them at all. Told me they'd be in charge of everything, help picking out things, ordering things etc. Well that didn't happen really. Went to Florida for several weeks. They told me it would be fine. I came home and the things they had done were wrong. I have to say, they admitted their mistakes and paid for them. And Maybe I should wait till they finally finish this project before I review but want to warn people.

One year ago, mother nature played a very cruel April fools trick on me! she sent the Village Of…read moreWeston a severe lightning and thunderstorm with several inches of rain, crossing power outage and flooding in the area. My sub pump system would not function, causing my basement to flood with several inches of water . I called local service companies and they were all swamped with calls and service requests! I contacted North Star Restoration and they sent her a representative the very next day. Josh N schedule service and remove the water from the basement. I learned about environmental contamination, mold, and mildew, formation,, and restoration of my basement. They help me through the entire process ! The office manager Karissa was extremely helpful. I would recommend them for any water problems. Gerald RM

We worked with Ben to tile our new shower. Ben did great work, and to us an important factor was…read morethat he was a very good communicator. He communicated when he would be there of if he was running late. That helped make our job go very smoothly and removed uncertainty from the process. We would definitely recommend Ben!

Ben remodeled our bathroom and did an excellent job. He responded quickly and was receptive to…read moreideas. He also assisted with design ideas and questions we had. He is meticulous with his work and we couldn't be more pleased with how the bathroom turned out. We would definitely recommend Ben.