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    SERVPRO of Augusta

    3.0 (4 reviews)
    Open Open 24 hours

    Services - SERVPRO of Augusta

    Biohazard cleanup

    Damage restoration

    Mold remediation

    SERVPRO of Augusta Photos

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    Recommended Reviews - SERVPRO of Augusta

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    1 month ago

    Auston, Preston, Misty, Jeff and Josh did an amazing job I'll always request for them when a job needs to get done!!

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    2 months ago

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    1 year ago

    Don't use this company for anything. Deceptive promises. Outrageous charges for routine janitorial services.

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    7 years ago

    Very friendly and worked with my insurance company with no issues. Fast response time and friendly technicians. They get the job done fast!

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    SERVPRO of Columbia County

    SERVPRO of Columbia County

    (10 reviews)

    If you have a crisis, no matter how desperate you are CALL SOMEWHERE ELSE. Do not use this company!…read moreWe will soon be providing photos and emails of all the issues we've encountered as we are able. They will take all of your belongings, and throw away things without consulting you. They won't properly inventory your possessions, then they'll misplace things of all value and size -large and small, cheap and valuable. We were reassured many times that they wouldn't throw things away without our consent. They have tried to throw away some perfectly good things, and then when we requested items to be returned but they still disposed of them. Their employees will steal valuable things or at least try to! They even tried to dispose of my daughter's bible -an engraved gift from her now deceased grandmother- it is in pristine condition and is one of the items from our "unsalvageable list" that they wanted to trash but we requested it to be returned and they did, but many other irreplaceable things they did not return when they should've. They will hold your belongings hostage until your insurance company pays for the cleaning of it- our cleaning bill- just for things removed from our home was $24,000, and guess what- THEN THEY BROUGHT IT BACK FIVE WEEKS AFTER REQUESTED WITH HALF OF IT STILL COVERED IN SOOT AND DUST!!! $24,000 just for cleaning contents and they didn't even do half the work. They repeatedly delay and then charge your insurance more for storage when the delay is their doing. They will hire subpar subcontractors that damage your home- the painters applied latex paint to our oil based painted trim. No one truly takes accountability for problems they just make one excuse after another or shift the blame to another employee or department. I am not going to leave out that they have done a few things properly, but what they have done wrong far outweigh those. I would never hire this company again. Those who have failed the most are their contents team, management and the owners. Brian, Wyatt and Roy were all in our home for mitigation , they worked hard and were very polite. Brian was misleading about some of the documents he had me sign right after our fire- and now their general manager is trying to use those against us... saying we gave them permission to dispose of anything they wanted to, yet verbally and in text, they reassured us repeatedly that nothing would be thrown out without our permission. Nicole in billing wasn't good with communication in the beginning but turned it around and was very helpful. Our fire was April 5th, it's September 19th and our job still isn't quite done, we have had servpro working at our house less than 30 days total...since April. These photos are a fraction of our contents that they were paid $24,000 to clean that wasn't even touched. The last two photos are of things they brought to my home that belong to someone else. They all should be ashamed, but they are far from it, even arrogant when responding to the problems they've caused.

    When called they showed up with a few hours. They were very detailed when explaining to my husband…read moreand myself all the up coming steps. Very professional. But we want to give a special thanks to Wesley , Rashid ,Sean, Misty , Brian. Rashid did his best to keep me in good spirits since so much damage have been done from a bust pipe 3 days before Christmas. (Most of our gifts were soak and wet) . And the new guy on the block Sean great good sir. Wesley my upstairs guy, great work.

    SERVPRO of Augusta - damagerestoration - Updated May 2026

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