I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

My home has eleven AC vents and is a one floor home. I scheduled Pristine Air Duct Cleaning to…read morehave the ducts cleaned. I did not ask for an estimate and it was not offered either. They were considerate of the home, which is in disarray due to mold mitigation. I was very surprised when the bill for their services was $1,000, but I had not asked so that is on me. I had previously looked online at what other companies charged. I was told I needed a new box for the AC at the cost of $1995. Early evening I realized that cold air was coming out of only two of the vents and the house was warming up. I had to call Pristine to have someone come out and open up the eight or nine vents that had been left closed. The service person who came was very efficient and polite.

The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

Kris and company are fantastic, we've had them out twice, the first time they made a mistake…read morereattaching the vent hose so they came out immediately to fix it and clean up at no charge. Never had any other issues, and we've been able to get on the schedule within a day or two. Excellent service, highly recommend them!

I had a great experience with Genie Air Duct Cleaning. I initially submitted a request for chimney…read morecleaning, and although we ultimately didn't move forward with the service (the chimney requires repairs first, so cleaning wouldn't make sense yet), everything was explained clearly and thoroughly. I really appreciated the honesty and never once felt like I was being "sold" something. I also reached out about potentially scheduling a dryer vent cleaning with the chimney service. After taking a look, Elad confirmed that the dryer only has a short vent directly near the wall, allowing it to vent easily--so there was no need for service at this time. Overall, I truly appreciated Elad's honesty, professionalism, and kindness. I would absolutely recommend their services. 5 stars!

They made an appointment a week in advance. They came through my gate and never showed up at my…read moredoor.I took a day off and waited 2 hours from them. When I asked them what happened they said sorry for the inconvenience and to let them know if they can help in the future

Quick and thorough cleaning of our dryer vent. Punctual and a fair price. Will definitely use again!read more

Great value and service I have a second story vent which is hard to access. Wyatt has the tool and…read moreladders to get any job done

Fantastic! Easy to schedule & the company reps stayed in communication with me via text. The two…read moreemployees showed up, as they communicated, on time. Quick & efficient service, very gentlemanly, communicative, & efficient. Took care of my 5 vents & register in 30 minutes. Didn't leave a mess. Very reasonable pricing. Highly recommend!

Itzhak and team did great work from Pristine. He was very responsive in getting our chimney…read morecleaning setup in a timely manor. Fair price and Matt Spoon and his colleague came out and did effective and efficient work. Was smelling smoky in our living room from our fireplace and doesn't at much now! They were very respectful of our belongings and kept everything clean. Recommend and would use again.

Had a miscommunication with the company and the owner agreed to come to my home to solve the…read moreproblem. Not many companies will do that

We had Insulation Commandos come out because we our floors were always cold and we wanted to look…read moreinto insulating our crawl space so we would lose less heat from our main floor. We called Insulation Commandos and were able to schedule an estimate for the very next day. Other providers that we called didn't even pick up the phone or said they would return our call and ghosted us. Simon, the owner, came out to do the estimate for us. He was on time and texted us beforehand. He is very knowledgeable about insulation and was able to explain things in a way that made it easy to understand! He walked us through a few different options at different price points and didn't put any pressure on us. The best part is, we were able to schedule the project for the same week! The day of the project, Simon texted us again to let us know they were on their way. This time, he even included a picture of the truck so we knew what to expect. He and his crew were extremely efficient, professional, and courteous. They were done in a single day and cleaned up after themselves! We highly recommend Insulation Commandos and will definitely be using them again to upgrade the insulation in our attic.

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

We called GSM to repair our AC unit. The technician replaced a $15.00 capacitor in the condenser…read morethen charged us $460. He told us not to install a filter in the hallway return duct. I would never recommend them to anyone in the future !!!

I had been a customer for several years, having my unit serviced twice per year as part of their…read moreregular maintenance package, but after a series of horrible experiences in December 2025-January 2026, I will never work with this company again. 12/12/25- The unit was working perfectly fine before the technician showed up for my regular maintenance check. He was taking longer than normal, and before he left, the technician told me that he accidentally broke my thermostat but don't worry because he installed a new one. A couple hours after he left, the unit stopped working so he had to come back out that same afternoon. He couldn't fix it and by 6:30pm, told me he had to order a part. He then offered to bring heaters over but given the time, I told him I could get them over the weekend as I had to leave for the evening. 12/13/25- The next day (Saturday), I called to ask them status and to drop off the heaters that were offered. There was no mention of a cost for this. After they arrived (it was again after 6:30pm by the time they arrived) and set them up for me, the technician tried to charge me a service fee for coming out. They eventually waived this after I called the office to explain the technician had offered them to me the day before after he was unable to fix my unit after multiple hours and multiple visits on that day, but I find it frustrating I even had to make that call after they were offered. 12/15/25- I called the office on Monday to talk to Joe (recommended by the office team I spoke to on Saturday) about my experience and give feedback on the technician who said he broke my thermostat and then wasn't able to fix the unit that broke later that day. Joe offered to waive items that were already covered by my warranty (my unit is less than 2 years old- installed by them) and admittted he had no idea the technician broke my thermostat. He said once the part that was needed came in, they would come resolve the issue. 12/18- I was without heat for an additional 3 days before the part came in and they showed up on Thursday. They showed up at 5:40pm and when they tried to install the part, there were error codes that the technician couldn't resolve without tech support. Since they showed up so late, tech support was closed and so I had to go another day without heat. 12/19- The next day, they came in and what they thought was the issue the prior day was that the new part was faulty, but now they think it was actually another part of the unit that was broken, which meant they had to order another part. They claimed it would be in on Monday (12/22). That technician also damaged the ladder access to my unit in the attic and said he'd talk to Joe about the damage. When I expressed my frustration with how long the process was taking and how they couldn't diagnose the issue, I was told "coincidences happen" as to why the unit was broken despite multiple visits over a week. 12/22- I called the office Monday when I hadn't heard anything about the part being available. The office team said Joe was out of the office but they would connect with him and then call me back. They also said they had no notes about the technician breaking my ladder but would work with a contractor to get it fixed for me. 12/23- When I didn't receive that call back, I called back the next day and spoke to the same person I talked to the day before. She said Joe is still out of office, there is no update on the part and they wouldn't proactively put me on the schedule, even for after the holidays, until they received the part. January 2026- I did eventually get my heat repaired after the holidays, but this was after multiple visits, multiple delays in ordering parts, and several follow-ups initiated by me as opposed to the company. I also had to follow up with the office multiple times to have them connect me with their preferred contractor to replace the ladder the technician broke. In late January 2026, the unit stopped working again, but I called another company who was able to come out, diagnose the issue and resolve it timely. They even had availability to make appointments on the weekends unlike Air Care. Overall, I am extremely disappointed with the level of service, lack of ability to diagnose the issue, availability of necessary parts, severe delays in receiving ordered parts, and length of time to ultimately restore heat after the unit broke while they were on site for their regular maintenance on 12/12. It should not take over two weeks to resolve an issue, regardless of what it is.

If i could give 0 stars i would. Don't use this company. I was paying monthly to keep my system…read moreworking and do preventive maintenances when the season changed. Long story short. The technician who came out, told me that my blower wasn't working. I explained to him that i have been using my system all winter and the morning that he came out, and all of a sudden, my unit is suddenly broken. He was very offended ,and told me that he could leave and have someone else come out. I agreed and immediately called his company, and they sent his supervisor out. The supervisor checked the system and said that he accidentally disconnected the wire to my blower. If I didn't speak up, they would have ripped me off for thousands. They were apologetic only because they got caught trying to scam me. Use at your own risk.