This company did a good job on the cleanup. But if you would like them to give you a quote for…read more$4000 or a little over and then when you get the paperwork back from the insurance on what was done it is now double the amount go ahead and use them. I spoke to both the operations manager and owner and neither one of them had a problem with it. I'm sure there have been many other times this has been done. Not just for us. You and your insurance will be ripped off. You have been warned.

From the owner: Restoration 1 of Maryland Eastern Shore is a team of property restoration experts and immediate…read moreresponders who help homeowners after disaster strikes. Our professionals are among the most trained and experienced repairmen and technicians in the industry. We use the field's most advanced and innovative practices to ensure your property is returned to its pre-damaged state.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

Working with C&B Complete was fantastic. They were easy to schedule, on time and able to complete…read morethier work without our deadline. Yelp only does 5 stars but I they deserve 10!

We used Mark Brady Enterprises for our Ocean City condo. I don't often take the time to write…read morereviews on the web unless I am truly pleased with the service or product. However, when it comes to Mark Brady, I cannot recommend anyone else with higher regard. Mark is a true carpenter and has done a variety of work around my house: ripped out old carpet, installed premium grade tiles, installed a beat board for my kitchen bar, and painted various areas throughout the house. We went with Mark based on the previous yelp reviews. He took the extra time to do the job right. Mark takes the time to finish the details. Not mention that he is reasonably priced! We will definitely hire Mark for future projects in my vacation home. Need I say more? Give him a call. Hire him!

I used he's services, he was very professional, worked around my schedule in the ocean pines area…read more Loved his work! I will defiantly call him again for other handyman work. Thank you Mark

United made it right! Thank you taking time to respond and address my concerns. United was help me…read moreunderstand the situation and bring peace.

My second-floor hot water heater decided to malfunction when I was on a cruise. I live in a…read moretownhouse/villa condo community. My next-door neighbor, (fortunately), spotted water running from my front door. To make a long story short, my condo manager recommended United Restoration; they used them before and were well pleased. From what I understand, United Restoration came out almost immediately and started the mitigation process. I arrived to see my home 2 days later. I cried when I saw it but according to my neighbors it looked good compared to what it was. United Restoration packed up my stuff efficiently and I easily found what I needed. They dried out the house very quickly - still in the drying process - and because they got there so quickly it appears there will be no mold problems. They are still in the drying/packing process. I met with Joe Pino, the Manager and estimator, the next business day. He explained clearly the damages and what will be needed; he is dealing with the Insurance company as well. They are a full-service company, so I won't be worrying about contractors, etc. They also are dealing with the insurance company. I cannot tell you how pleased and greatful for the work they are doing.

Great experience from the first call to the competed job yesterday! We were so glad to get this…read moredone before Christmas. Tyshon and Damareon were very professional in cleaning our HVAC ducts and dryer vent. We highly recommend them! Jay & Brenda Hurley, Greenbackville, VA.

See my review on consumeraffairs.com…read more It is an honest and truthful review . If a review is honest, then it is not libel.

I recently had a disastrous leak that destroyed half my condo floor and was stuck having to deal…read morewith it from another city. After I called them, Royal Plus was able to remove the flooring, replace it and the carpeting, do mold remediation, and reinstall the fixtures, all while servicing other people during the most recent storm that affected Ocean City. I recommend them for any similar disasters that other contractors won't/can't deal with. - they are thorough, well trained, and competent at what they do and have good relationships with carpenters, plumbers, and other experts.

Spent 4 months trying to get a window replaced by Royal Plus and got no where. Very unprofessional,…read moredoes not follow up, very bad response time. Should not even be in business. Royal Pains!

We had a water leak in our small hall bathroom and we called this company; they charged 4300.00 to…read moredry out a half sheet of plywood on the floor; though insurance paid i still feel this was a severe case of price gouging. We paid for the plumber and removed the vinyl flooring ourselves; all they did was dry the area out; no mold or anything like that, just about 1/2 sheet plywood that needed to be dried before we put flooring back down. They kept telling us that it needed to be drier (below 16%) and for 2 days that number didn't change, finally had to call them and have them remove their equipment. We wrote our insurance company about our disagreement, do yourself and don't call this company; they will rip you off. We also removed the drywall.

On 12 October 2022, I terminated the Restoration Group services due to their unprofessionalism,…read moreunresponsive, constant delays, and the fact that one of their workers committed theft, stealing my wedding ring set from my home. I returned to my Delaware residence the week of 10-14 October 2022, specifically because Roxanne Murray stated that the Restoration Group would have all the renovation work completed within 4 days. She stated this to my daughter the week before, when they worked for 2 of the 4 days. Therefore, they would need only 2 days to complete the work during the week of 10-14 October. My daughter advised Ms. Murray that the workers could come to work on any day Monday through Thursday (10-13 October). Roxanne subsequently informed my daughter that the workers could not come to finish up until Wednesday and Thursday (12 & 13 October), despite originally stating to my daughter that they would come on Monday and Tuesday. I was never given a time when the workers would arrive. My daughter informed me that the workers had previously arrived at approximately 8:00 am, so I opened the garage door as I was expecting them to arrive on Wednesday, 12 October. When they had not arrived by 9:30 am, I called Ms. Murray, who advised me that they were coming but did not know when or what they would be working on that day. I called back at approximately 11:15 am because they had still not showed up. At this point, Ms. Murray stated she did not know when or even if they were coming. When I informed her that I had an appointment at 3:00 pm, she stated that I had already agreed to be available all day, as if I was expected to wait until the end of the day and hope the workers showed up. At this point, I called back and informed Ms. Murray that the services were no longer needed and that I would hire someone else to finish the work. This incident is consistent with previous behaviors demonstrating their unprofessionalism and lack of reliability, such as: * Frequently did not show up when Ms. Murray said they would; * Workers lied and said nobody was home, but they failed to knock on the door (September 2022) and did not show up the next day even after Mr. Murray said they would; * Ms. Murray failed to provide itemized reports/comparison of material costs, despite my repeated requests; * I received an invoice on September 6, 2022, for $4,830 due by September 21, 2022, before they had even started any work; * Scott (Project Manager) failed to show up on several occasions, and Ms. Murray could not provide a reason for the no-shows; * Ms. Murray aggressively informed me that she did not receive several emails from me despite referencing the contents of those emails to my daughter to include my email objection, dated September 25, to pay $4830 for work not even started; * No one from the company followed up with me after I reported to them that my ring had been stolen while their crew was working in my house; and * Ms. Murray and Alexis Vickers made several false statements during a telephone conversation on September 29, 2022.

KD came by yesterday to provide a quote... I was very impressed with their knowledge and their…read morewillingness to give me feedback that would potentially not have them earn as much on my particular job. Wow .. that's top notch. Actually tries to save you money. I'd just received a quote from another "top" OC painting company that same morning and the customer service , value and price was night /day. They're very busy for a reason.

Great job painting my deck and a drywall repair. Will use service again. Highly recommend for their…read moreprofessionalism, responsive service and fair pricing.