Mark and Cody did an excellent job of getting rid of moisture on my ceiling. They were considerate,…read moreextremely personable, on time and very pleasant to work with. I really appreciated the customer service.

Appreciated the prompt responses from this company. Matthew was professional, thorough and…read morecommunicative. If ever we need this kind of service again in the future, this will be our first call.

Very rude people try to weasel their way into an insurance job just pay attention to the reviewsread more

We had a supply line rupture from the toilet which caused water damage throughout most of my home…read moreleaving all my contents wet, flooring, carpet etc. Thanks to Specialized Cleaning Technologies they took very good care of us with very professional quality! They stored our contents since we had our furniture moved to their warehouse for floor and carpet replacement in which they brought it back in perfect condition! Thanks to them our cabinets were safe and dried out as well as our walls with their professional help! I recommend this company based off their professionalism, strong commitment to keep their quality of service to the highest standards, and how amazing they did of a job for my home and family.

Holy cow, lets just start with their customer service, it's top notch! 10/10. I am truly impressed…read morewith the care Jonathan showed me when I called needing some service done. I always research many companies before settling but JW Home Care's reviews speak for themselves so I knew I would be in good hands! Making my appointment was extremely easy and they definitely work with whats best for the client. With all the rain that has been going on, I started noticing some leaks near my attic which happens to be in my bedrooms closet! I started to notice that my carpet was getting more damp, and with the fear of molding I gave them a call. Jonathan carefully inspected the situation. He completely dried out my whole closet, and luckily we caught it before mold but he did explain that they would cut it out and they would use a anti mold spray that protects my home up to 6 months, and have hepa filters to filter the air for mold particles. (I definitely learned a few things) Which was very important for me because my main concern were my animals. I didn't feel the need to go through my insurance so Jonathan let me pay out of pocket. Hassle free. I cannot recommend this company more! Not only was the issue fixed, my wallet was happy as well! Will definitely use again if I ever have water damage, mold, or smoke damage. They literally do it all.

MarcAnthony really did an amazing job cleaning our carpets! He was very kind and respectful. We…read morebooked last minute and he arrived within 20 mins of booking, which was amazing. Definitely recommend this company if you need quality carpet cleaning. I've attached a before photo and two after photos.

We needed black mold removed from inside our kitchen cabinets and the floorboard in our bathroom…read more In my opinion Jaime and Leah are the best! When Jaime left, the new kitchen doors and drawers looked better than the old ones. He's a perfectionist. The work was superb......in fact we just called them to do another job. *****

I needed a mold inspection done on a property that was called by an appraiser. The inspection…read morerequired a certified mold inspector to inspect a dark stain. I called this mold company for service and explained the concerned. They came out to do the inspection, gave me the report and I submit it to the lender. Well, the lender rejected the report because the inspector himself and the business could not be verified. The inspector was not certified to conduct a mold inspection and Leah failed to mentioned that the inspector's IICRC cert were expired before providing services. Yes, I still paid, but its a loss for us, next time I know to ask every business for a license/cert that they are providing.

WARNING: DO NOT TRUST 911 RESTORATION OF BAKERSFIELD…read more Read this before hiring them. I am writing this review to warn others about my extremely troubling experience with 911 Restoration of Bakersfield. If you're considering using them--especially through your insurance--please think twice. I hired them (through a referral from Farmers Insurance) after a water-related incident at my home in December 2024. What followed was a complete nightmare of negligence, poor communication, property damage, and what I believe to be highly unethical behavior. Negligent Work Caused More Damage: Their team failed to properly cap a hot water line under my dishwasher during remediation, which led to additional, serious water damage throughout my kitchen. Rather than own up to their mistake, the company--through a rep named Denia--denied responsibility and tried to shift blame to another contractor. Encouraged Me to Mislead My Insurance Company: Denia directly instructed me to have a plumber falsify a service date and label the work as "leak detection" so I could open a second insurance claim. She also claimed to have spoken with Farmers Insurance and said the second claim would be approved. I refused to follow through with this dishonest plan, but I did file the second claim based on her suggestion--which caused even more confusion and stress. Mishandled My Property: They damaged a $400 baby stroller during storage and failed to return a small but valuable cabinet item ($50). Denia never gave me a full inventory of my packed belongings and avoided accountability for the missing and damaged items. No Accountability, No Resolution: To this day, they have not taken any steps to fix the damage they caused, reimburse the lost or broken items, or even provide an honest explanation. Their rep continually dodged responsibility and refused to communicate transparently. My Advice: RUN. Between their shoddy work, misleading guidance, and unprofessional behavior, this company has caused me more stress and financial loss than the original water leak ever did. Save yourself the time, money, and heartbreak. Avoid 911 Restoration of Bakersfield at all costs.

If you're searching for a company that's the perfect blend of unprofessional, disorganized, and…read moreflat-out rude--complete with an owner who told me he wouldn't work with me simply because I'm a woman--then congratulations, you've found it. Our project was delayed more times than I can count, their pricing is wildly inconsistent with the area, their approach is manipulative, and the number of mistakes they made would almost be impressive if it wasn't so frustrating. If you're a fan of inflated costs, constant blame-shifting, and a team that treats customer service as optional, this is the company for you. Otherwise, save yourself the stress and steer clear.