We had mold remediation done as our bathroom had leaked into the basement. The crew was very…read moreprofessional and swift with the demo and remedying. I appreciated how clean and prompt the crews were. This went way smoother than I ever dreamed.

One of the worst contractor experiences I've had and I do multiple renovations per year. My tenants…read morecaused a fire in our rental property in March of 2025. I called ServPro who gave me an estimate quickly and said they could begin the job at soon as the tenants were out and it would take 3 weeks. As soon as we received the all clear from the fire investigators from both insurance companies we gave ServPro the go ahead to get started at the end of April 2025. They were aware that I lived out of state and was relying on proactive communication to keep me updated on progress. The 3 weeks of mitigation turned into 2.5 months during which time I was passed between 3 different project managers who never knew what was going on with my house anytime I asked. Every time I could get ahold of someone they would apologize profusely for how badly managed my project was, swear this was not how they do business, promise that they would get to then bottom of things and then low and behold I wouldn't hear from them again and the updates that were promised would never come. I finally gave up on them and decided to go with a different contractor for the restoration phase because of their horrible communication. Unfortunately now that the project is finally done and work is complete 9 months later, the total bill for all work reimbursed by insurance exceeds the thresholds that my mortgage holder will pay out without signed invoices from the contractors. My contractor that did the restoration phase signed the paid invoices within 24 hours. I'm now on day 8 of emailing and calling ServPro Springfield because no one will sign the invoices or get back to me. I have a check for multiple thousand dollars to reimburse me for work on a house that has been costing me over a thousand dollars to sit empty for 11 months now and I can't get it cashed because ServPro can't be bothered to docusign paid invoices from last July and August. Do not do business with this company if you value your sanity.

Brown Professional cleaning lived up to their name. Was very Professional. We had a move out, and…read morefrom the carpets, windows and everything in between were so well cleaned and maintained. I was very impressed with them. I recommend them to anyone!

Very pleased with the quality of work, and cost. Construction crew was friendly, respectful, and…read moreinformative. We were kept informed thru out project, site was kept clean, great clean up at the end of each work day. Work was done in a timely manner. Will use again! Linda and Randy Bramhill

There is nothing legit about this company. I contacted them about renovation work on a house I…read morebought. Eric came to the house, and was very agreeable, and I thought I liked him for the job. He came up with a bid, and we agreed to go forward. The total bid was around $15,000. I had to pay him $9,000 to "secure myself as the next job he did". He gave me a rough estimate of when he could start. Within that time, I had a series of bad luck, and was forced to sell the house. I called him and explained my situation. At first he said he would give me a complete refund, but later that day he sent me a long text about being a Godly man, and being that, he couldn't give me a refund. After texting with him some more, he agreed to refund me $5,300. I only ever got $4,500 back from him. I'm guessing it was all he had left of my money, because he's borrowing from Peter, to pay Paul. I am now debating small claims court for my remaining money. All in all, I knew this guy for a month. Don't waste your money, time, and hopes on this guy.

Eric did a really fine job assembling a pergola from a kit and installing it over my concrete patio…read moreas well as mounting a new storm door. His prices were reasonable and I'm very happy with the work

Always prompt and super courteous service. They serve both my personal home and the windows at my…read morebusiness. Quick, efficient, good value, and helpful customer service. Highly recommend d.

Eric cleaned our gutters out so fast, and pressure washed our driveway, back patio and wood steps!…read moreThey look brand new. If you are looking for a local family-operated company that will get the job done efficiently and has kind-hearted customer service, this is the way to go! He did an awesome job!