I have been in need of this companies service twice. The most recent being at the start of our last…read morebig snow. The roads were getting slick and my heat went totally out. A service tech showed up within the hour and got our heater up and running. The company later sent a tech out to fix the problem permanently. I recommend them highly. All three service techs were friendly and professional. Great company to deal with.

The furnance in my home was 20 years old and it malfunctioned right before a big cold spell. I had…read morethree companies come to bid replacement of the furnace/AC and hot water heater. The salesperson from Knight (Ken R.) was very professional and helpful. Another company with which I had a long-term service agreement bid the job for several thousand dollars more. Another company "ghosted" me after supplying a written bid. The technicians from Knight's were polite, professional and they cleaned up all of the mess. The office staff (Stephanie, in particular) was professional and very helpful. There have been ZERO surprises thus far and they have kept their word 100% of the time.

We received amazing service from Stephen with DeLong Plumbing! My husband and I had our sewers…read morebacking up beyond our ability to fix in the evening of June 30th. We called and Stephen even told us the price difference of after hours and if it was something that could wait till tomorrow it would save us money to wait till then. We really appreciated the transparency and were good paying extra to get it taken care of right then. Stephen was fast and efficient, and even gave us great tips to help prevent this from happening again. We were in excellent hands, thank you Stephen!

Technician was on time and did what was required. He did not try to upsell service I didn't need or…read morerequest. He was courteous, respectful and professional.

I would not recommend this business for any type of home service. I initially reached out because…read moremy washing machine had a faulty lid-lock and I also needed a Tesla charger installed in my garage. While he did complete the charger installation without issue, the problems began with the washing machine. He assured me he could repair it and proceeded to order a replacement part from Amazon. The part didn't fix the issue, and he then told me he wouldn't be able to return to remove it for about two weeks. He suggested I call another appliance specialist, which I did. The new technician told me that no reputable repair professional would ever order washing machine parts from Amazon, as doing so can cause permanent damage. Unfortunately, this is exactly what happened--my washer's circuit board was fried, and I ultimately had to purchase a new machine. While he was at my home, he also left his toolbox behind. I texted him about it, and he said he was busy for the next two weeks but would let me know when he could pick it up. After a week and three days with no follow-up, I reached out again for a firm date and time. The screenshots attached show the conversation that followed. He left my home messy and did not clean up after himself. His demeanor throughout the process was extremely unprofessional. I followed up only because he said he would get back to me, and when I held him accountable, he responded poorly. If you need any kind of home service, I strongly recommend choosing another provider. A professional, well-run business would never speak to a client the way he did or handle a job with such carelessness.

I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

I had a gas leak. Scott was here in no time to give me and estimate. I got other estimates but All…read moreHours got the job, in part to their friendly, helpful attitude. The next morning CW was here to run the new lines. After the inspector gave his ok and city utilities got my new meter in, All Hours got the heater and hot water heater back in service. Thanks for the quick service!

We have used this company several times and have appreciated their prompt response and good work…read more We've used them for emergencies...i.e. sewer backing up...and for scheduled jobs...i.e. putting in a new bathtub. The plumbers have been very professional, kind and do good work. We've been pleased with the plumbing fixes and have no further problems or leaks once fixed. Although not the cheapest, I think "you get what you pay for" and we've been pleased with the work.

Wonderful service! Showed up same day and got both units working. Signed up for their plan best…read morewe've found in the area.

I had Brandon come out and do a review of my HVAC system as it is 30 years old at this time. He…read morewas very professional and thorough in his inspection. I appreciated his being on time for the appointment and his honest comprehensive bid. I would certainly recommend using Knight Heating and Air for your A/C needs as I had several people come out and give me quotes and his was right in line with the others.

This company may be good plumbers but what ever you do please don't let them touch your Generac…read moreGenerator. Mine had 2.5 running time and they charged me $465 for a new battery and spark plugs when the issue was the engine came apart. Obviously a warranty issue. I asked for a bill adjustment and they refused. They told me that I needed a gas meter upgrade after that which I did agree with. They need to stay with plumbing only!

This is an excellent company . The last person that worked on this main line busted a gas line tore…read moreup my neighbor's yard and left me hanging on multiple levels . Conley came out tore up the line replace the line had to dig into the street to tie into the public sewage . They went above and beyond they were a blessing they did an excellent job . Not only did they do an excellent job on the sewer line but they put gravel back down on my driveway which I've been meaning to get to for so long . Also the Widow next door the last company tore her yard up they fixed it for free . What a blessing . They even regraveled her driveway . I would highly recommend this company to anybody that is looking for solid good work . Thank you.

I have used Same Day Service since 2011, for home maintenance and repair from plumbing to finish…read moreremodeling carpentry. The owner is very diligent in assuring customer satisfaction.

Called for an emergency serpentine belt replacement. Michael was out within 45 minutes. We picked…read moreup the part and he got it replaced. Took a while due to the massive thunderstorm on 7-7-23 but after a bit he said screw it and he was on his back under the car in the downpour. The bill was super reasonable and we would definitely call them anytime we break down in Springfield.

I could tell from the start that this company was going to provide quality equipment and excellent…read moreservice. My 22-year-old home's furnace and air conditioner needed to be replaced but I was unsure both about what brand of equipment to purchase and the company that should install it. A May, 2012, YouTUbe video by Consumer Reports helped identify the brand and, after inviting four different Heating/Cooling company representatives to my home, I identified which one would likely do the best install. From reading reviews on the Internet I knew that, even if the equipment was high quality, a poor installation could ruin everything. For me, then, it was clear that I needed quality equipment that would be properly installed. SS&B provided both. Several of my neighbors had the same brand of equipment and were very satisfied with its performance. Several had also used SS&B for their heating and air conditioning needs and were very happy with their work. Unlike the other three heating/cooling company representatives, the representative from SS&B spent a long time in my home asking about my heating/air-conditioning needs, carefully measuring the size of my home and how many square feet of window faced each direction, examining my crawl space (finding numerous leaks in my venting - a problem no other company even bothered to look for) and looked in my attic to determine the condition of my cold-air returns and the approximate R (insulating) value of my home's insulation. I got quite an education as we discussed the various types and sizes of furnaces and air conditioners. I settled on the one that would be best for me and within a week my old system was removed and my new system was installed. The installation took only 8 hours and the two men sent to do the work were skilled, focused, polite and did an excellent job. I would highly recommend SS&B to anyone with heating and/or air conditioning needs.

Very satisfied with SS&B service on our Trane air conditioner. Replaced the capacitor. Prompt…read moreservice, very knowledgeable. Our technician's name: Jesse Meunier. He was so professional we decided to go with the Heating and Air Conditioning Maintenance Plan. Scheduling regular preventive maintenance is the best way to ensure peak performance. If you find a company, you can trust you better stay with a good group of people to be your friend. Susan