Experience and knowledge. They are easy to work witb and have fair pricing. Chris has a deep…read moreunderstanding of systems and how to approach them when it comes to repairs and inspections. Will definitely be recommending them.

We had a flood in our basement due to a sub pump failure they were here with in 1.5 hours and had…read moreeverything and fixed it. Since in was 30" deep I again called for the water heater again they came that day and fixed everything. Amazing service and the charge was so little since I knew it should be much more. Use this company for all you needs!

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

I called when our grease trap backed up and put 2 inches of greasy, smelly, liquid on our basement…read morefloor. Julie and her husband were here two hours later and worked for several hours pumping and cleaning. A vast improvement several hours later. We have called Julie before and she is quite simply my number one person to call when a job is too messy for in-house cleaning. Well worth the money !

They took a commercial job after fire. Were overwhelmed should keep to cleaning carpets. Throw out…read moreSENTIMENTAL belongings. They caused more destruction then fire. (Have pictures) Had to call Servepro out of Keen,NH. Would advise anyone who has more then carpet cleaning & in fire/ H20 damage to do so. Still trying to pick up pieces from their damages.

We had a great experience working with the Green Mountain Floor Store. We needed a carpet replaced…read moreand came in only a couple weeks before Thanksgiving and without us even thinking about it, Pam asked us if we would like it in before Thanksgiving. Since we are going to have a house full, we decided that it would be great if we could. Pam coached us through picking out a carpet, arranged for the installation amidst a large project that her crew was already involved in and an unplanned non work related accident of one of her installers. Due to our work schedules, we were unable to be home when the carpet was installed. When I arrived at home from work, the carpet was in, looked fantastic, and the installer added some touches along the threshold that we had not considered at all. We love being able to support a local business in town that takes pride in the products that they sell and their own workmanship. We would definitely recommend them to others. Happy Thanksgiving!!

I've been trying to get these guys to come and steam clean my office carpet for over 2 months…read more Called and left messages - no one returns call. Called by and spoke to the owner in person. She gave me an estimate and said they'd call to make an appointment. After leaving several more messages I spoke w/ a man who said they were waiting for a part for the cleaner - that was a month ago - and that he'd call when they'd fixed the machine. So far, nada. Today I'm having the carpet cleaned by another company from way up in the north of the state. I like to shop locally and give my business to members of my community but this is really ridiculous and incredibly unprofessional. I won't be buying anything from this store again or recommending them to anyone.

Scott is a master mechanic on small engine repairs. He repairs things beyond just the engine. His…read morequotes are accurate and prices very fair. I'm a do-it-yourself guy who couldn't get my lawn mower started. I watched several You Tube videos and did everything shown with no luck. Thankfully I found Scott! He is a master mechanic who makes small engine tools and toys mechanically like new again! He gets the work done quickly. He estimated a week on my lawn mower but finished it in one business day! To top it off, he's a friendly, very nice man and a pleasure to visit with! I highly recommend Scott!

Tim and Trevor have installed 2 heat pumps and an EV charging station. Their product knowledge is…read morefantastic and their attention to detail is great. They are efficient but are very willing to respond to questions along the way. The EV charger ended up needing to be replaced (no fault of Fisher Electric). An appointment was scheduled promptly, and Trevor had it done in no time. The other positive is that they get there when they say they are going to. Thanks Guys, for a good job done.

Timothy Fisher installed a new service on our 1940's home and he went out of his way to overcome…read moresome unusual obstacles to accommodate us. I am so impressed with his creative solutions that were architecturally sound, accessible, and structurally robust. Highly recommended.

Vermont roofing came out on a warm winter day and repaired the flashing around our chimney when no…read moreone else would. It has been almost 2 years and the repair holds strong. They are our go to roofers now for our slate roof repairs.

Electrician Colin McCormick provided excellent service. I had him install several new outlets and…read morelighting fixtures and new circuit breakers and GFCI switches. Work was preformed professionally and cleanly. The cost was very reasonable. Recommend Colin highly.