I purchased an out of state certified used 2022 BMW M340i with around 30k+ miles from BMW of…read moreBridgeport for $48,000 with a $995 "convenience fee". Which is priced at a premium for super clean examples. During the remote sales process, the team verbally represented the vehicle as having one minor fender-bender. Based on that, I trusted their disclosure and didn't feel the need to scrutinize the Carfax in detail, which is a reasonable expectation when buying from an authorized BMW dealership. They had the color combo I was searching for even though several other cars were priced under theirs with clean Car fax's the color mattered more to me. They also offered to resurface the wheels to make it exactly the way i wanted it within the deal. I had 0 reason to mistrust them at this point. After bringing the car to my local BMW dealer for its first service, I was told the vehicle actually had THREE Carfax events: one accident plus two additional damage reports. My local dealer also estimated the car had instantly lost about $5,000 in value because of the full damage history. When I contacted Tim at BMW of Bridgeport for clarification, I was told that three different employees had supposedly explained the full Carfax to me on three separate occasions. This is simply not true and frankly, the claim is surprising. If three people had told me that the vehicle had multiple damage reports, I absolutely would have remembered it, and I would have walked away from the deal. That conversation never happened. The follow-up explanation also focused on the idea that the Carfax was available to me and that it was my responsibility to study it more closely. But the core issue isn't whether the report existed. It's what was represented about it. I relied on the dealership's own description. To add to the frustration, the only solution offered was for me to "buy another car," which was not a meaningful attempt to resolve the situation, especially for a first-time customer. I gave them a several opportunities to consider a reasonable resolution before posting this review. A simple acknowledgment a small gesture would have been enough as I wasn't asking for the $ loss or to sell the car back. I understood I should have studied the carfax. I made the decision to believe what I was told. In the end, this experience comes down to trust. When a dealership presents a car's history in a specific way, customers take that seriously. This situation has made me far more cautious with long-distance purchases and verbal disclosures. Luckily I like the car and don't plan to sell or trade it anytime soon. My key takeaways: 1- Trust AND then verify. Especially here. 2- Stay local. This has never happened to me before. I assume my value is less due to my geography. No service and definitely no future purchases.

Well, 3rd time is the charm! Picked up a 26 G83 from the team at BMW of Bridgeport. From the start,…read moremy new salesman (Bradley Hennessey) was extremely knowledgeable and helpful in locating the exact spec I wanted. His Sales Manager (Leo Albert) made sure everything went without a hitch. Then on pickup day, Michael Painter (Finance Manger) went above and beyond to make it happen! I highly recommend this dealership to anyone looking for a new BMW. They make you feel like family.

After dealing with the horrible customer service of Victory Mitsubishi I have to say I'm very…read morepleased I found CT Auto from the time I stepped on the lot I was treated as a person of importance. I went for a Infiniti G37 but arrived a little too late but nonetheless I ended up leaving with something just as good and a sleeper to the un keen eye. Everyone at CT auto went above and beyond and that's perfect customer service. I will definitely recommend and would get another vehicle from them.

CT AUTO is far and away the best used car dealership I have ever dealt with! I have bought cars…read morefor myself, my wife, and both of my kids here. I bought my my first car here in 2013 (a BMW 3 series convertible) and have returned to keep trading in and upgrading. Nate, the owner, is a pleasure to deal with. He is very personable and makes the buyer feel welcome and appreciated. Nate and his whole staff communicate every step of the way, from credit approval to delivery! When my son purchased his car, his credit was not the best - but Frank, the finance manager, worked his magic and got him an approval in just 2 hours! I will keep returning for my used car purchases and I would recommend anyone I know to do the same!!! A lot of times used car guys get a bad wrap -- but not these guys at CT Auto - THEY ARE ROCKSTARS! And they are as friendly and courteous as can be!!!!

Dave and his team are the absolute BEST!! They saved me in... not one, but TWO separate situations…read morewith my Sacred Heart daughter!! It's so fantastic to have a shop you can trust implicitly. THANK YOU, Dave!!

I had my car towed there because I made the mistake of taking the feb apart which was apart of the…read morekey itself, not knowing the chip not being inside wouldn't allow it to start. The first place I took it (Midas Stratford) wanted $950 for a starter and didn't notice the chip was missing. The price was better at Dave's and they fit me in on Saturday, 2 great things. They also diagnosed the problem before replacing a perfectly good part. Midas would have replaced the started and then what?? My chief complaint is that they charged me an exorbitant fee to put the key fob back together and start it. I understand there is time the tech needs to diagnose it. They charged me. $166 for 1.5 hours of labor which was listed no where on the receipt, I had to ask them to write the amount charged and how many hours it took on the receipt, that should be listed on any car repair receipt just like parts and their coat. The labor rate there is $110 an hour and with tax it was $184. Maybe I'm wrong but I can't imagine it took that long to hook up a computer that says the key is the first thing to check. I brought the part down to see if it would start with the chip back inside and they made me go 15 minutes back home to wait while someone snapped it together and inserted it in the ignition to see if it started. How long could it possibly take to put it together1/2 hour???!. Seriously & obviously now I should have snapped it together myself and tried to start it myself and I probably could have stopped the hemorrhaging of money from my pocket. I should have followed gut instinct and said give it back and charge me for the existing labor. I feel like they gouged me for as much labor time as possible. Mind you I'd have paid an hour and been satisfied bc it was really my fault and not theirs. The really sad thing is I would have used them for my next repair which is a rotten muffler that it needed to be fixed yesterday so it can be emissions tested. It makes no sense to cut off your nose to spite your face. Id bet my last dollar there was no way it took a tech 90 minutes to scan the vehicle and snap the key back together. SMH. I wish I could have recommended them because they did fit me in last minute on a busy Saturday. When I asked the guy if he could do better on the price he said " well we could have changed out the starter and charged you for that but we were honest". Seriously, I should be glad you have a conscious!? If the manager wants to refund a portion of my payment I'm going to take this down or make an addendum. I won't be holding my breath, that's for sure! I'll be calling there on Monday to complain and see if I can get I touch with the owner to see if that's how they normally do business. I just think they padded the time it took to fix it. A happy customer will tell a friend but an unhappy customer will tell as many ppl as with listen and tell them to tell their friends who will tell their friends.

This dealer ship is the best you can ever go to. They have wonderful and amazing cars. There…read moreservice is excellent. They are very nice people especially David. He makes sure that the car you are buying is in perfect shape. He will help you with any problem you encounter with your car. He is not only nice but he is a great worker who makes sure you will take an amazing car home. This is the only dealership that I go to and find what I'm looking for. When I went to buy a car from the dealership as soon as I got there they were very helpful. They helped me decide what car to get and why I should get it. I thank you guys for helping me with everything and for making sure I took my dream car home without having any doubts. I appreciate David for all the help he has given me.

My boyfriend and I purchased our first car from here back in February. We absolutely LOVE our car…read more Any issues the car had were fixed by David and his team before we took the car off the lot. David worked with us so we could get the car we wanted. We had a lot of local dealerships turn us away, or try to give us a bad deal on a car. David is awesome! He is very friendly and professional. We look forward to doing business here again!

Great place to buy a used luxury car. Low pressure sale and great service. We're very happy with…read moreour convertible and would go back!

Es una buena ajensia donde si te pueden ayudar gracias paola y Johnny excelente los recomiendo al…read more100%

WARNING -- DO NOT TRUST THIS DEALERSHIP…read more I had been speaking with their salesperson for over a week and made it very clear that my credit is low and that I urgently need a car to work and take my child to medical treatment. They repeatedly assured me that I was approved and that the payment would be about $300 per month. When I arrived at the dealership, they aggressively pressured me to leave a deposit immediately. Trusting their word, I paid $4,500. Only AFTER taking my money did they suddenly change the terms and say the monthly payment would actually be $560 -- almost double what was promised. I refused the deal and requested my money back. Now it has been over 10 days, and they still have my money. They keep telling me to come back "tomorrow" for the refund. Each time I go, they ask for my card again, claim they processed the refund, and then nothing happens. I have already been there multiple times. Today I called my bank, and they informed me that the refund was canceled by the merchant. Meanwhile, my family has been without a car, my wife cannot work (she drives for Uber), and I am struggling to take my child to school and treatment because of this situation. This business uses bait-and-switch tactics, high-pressure sales, and delays refunds while holding your money hostage. Be extremely careful. Read the 1-star reviews -- those reflect the real experience. I would strongly advise anyone to stay away from this dealership.

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

Service team is misleading females , acts like they are doing a favor then the actual bill doesn't…read morematch the discussion . Charged 2hrs for a 1hr job because it's what it called for not what it takes. I get their rate is $165 , but to bill a full hr for 1 shock change on a 2022 car with 50k is out of line . . It's two bolts & they charged to change the bolts and washers too ! Was given the impression the total bill was ~$700and change total, the charged $840. Never mentioned +tax in the discussion & tried to gaslight me ... horrible service department !

I'm a bit upset to read that Mimi Dragone is closed! I could have sworn that I saw one of their…read morebillboards recently on Route 8 North. It's probably irrelevant now, but the one time that I almost bought a car at Mimi Dragone was pretty good. They had one of my dream cars, a 1995 Oldsmobile Cutlass convertible (very rare and came in a gorgeous emerald color) so I naturally called them up and went over to check it out. The salesman was very thorough and showed us the Carfax and let us bring the car up to our mechanic in Seymour. Unfortunately, there was a lot wrong with the Olds, so we opted not to buy it, even though the salesman offered to fix the car up for us. I didn't hold that against the dealership, though, and would have gladly shopped for a car with them again.

The clothing is very typical prim stuffy New England matriarch. I think even the Queen of England…read moremight find them a bit passe. I felt they were a step down from the Eileen Fisher look if you get my drift. You know if you like that sort of "well heck, I've given up look" this might be for you. The staff follows suit. They are as tired as their clothing lines. I walked in, walked around, and left without nary an employee uttering but a sound to me. There was only one other customer in the store.

Honest people doing good, reliable work. Highly recommend them for anything. They also do emission…read moretests.

Stumbled upon West End Auto to repair my car. They were top shelf, great customer service, helpful,…read morekind, knowledgeable and went the extra mile to help out with my car issues. I am so glad I stumbled upon Omar and his crew.

Buen servicio de Martina y Valeria muy buena la Atencion Ayudan A Buscar solucion para crédito y…read moreetc .

NO COMPREN EN Affordable Motors 3 LLC…read more Hago este post porque ojalá alguien me hubiera advertido antes. Mi experiencia con este dealer ha sido, sin exagerar, de las peores que he tenido. Todo empezó desde la compra. Lo que debía ser un proceso sencillo se volvió un problema desde el primer momento. Después de comprar el carro, tardaron una semana completa en entregarlo, y durante ese tiempo lo único que recibía eran excusas y vueltas. Tuve que estar presionando constantemente para que me lo dieran. Cuando por fin me entregan el carro, no estaba en buenas condiciones: * Tenía rayones visibles * Una parte de la manilla estaba rota Esto se reportó desde el primer día. En ese momento me dijeron que lo iban a arreglar sin problema. Pero después de esperar casi un mes, salieron con que no podían hacer nada porque esa pieza "no era parte original del carro". Desde ahí ya empezaban las inconsistencias. Decidí dejar pasar eso y al menos arreglar la pintura. Me agendaron una cita y me dijeron claramente que el trabajo tomaría solo 2 días. Confié en eso. Dejé el carro un viernes... y ahí empezó lo peor. El lunes me llaman diciendo que estaría listo el martes en la tarde. Voy el martes, llego al lugar, y me dejan esperando más de una hora sin decirme nada. Decido salir a buscar el carro por mi cuenta... y lo encuentro: Todo empapelado Sin terminar Claramente NO estaba listo Tuve que llamar yo misma para que alguien me diera información, porque nadie se acercó a explicarme nada. Ahí me dicen que "apenas les avisaron que no estaba listo". O sea, me hicieron ir sin razón. Luego me prometen que el miércoles ya estaría listo. Otra mentira. Pasó el miércoles... luego "mañana"... luego otro "mañana"... Y ese "mañana" terminó siendo 8 días después. Lo que era un trabajo de 2 días terminó siendo más de una semana sin carro, afectándome completamente porque lo necesito para mi día a día. Durante todo ese tiempo: * Nadie daba información clara * Nadie asumía responsabilidad * Solo cambiaban de excusas * Incluso tuvieron que poner a un "manager" porque ya ni sabían qué decir Y aquí viene lo peor: Ellos mismos dijeron que se harían responsables de los gastos de transporte por el retraso... Terminé gastando más de $300 en Uber Y hasta el día de hoy no responden llamadas ‍ No pagaron nada, no resolvieron nada Simplemente dejaron de contestar. La falta de profesionalismo, comunicación y responsabilidad es increíble. Te dicen lo que quieres escuchar para venderte el carro, pero después desaparecen cuando tienen que cumplir. Son personas sin palabra. No se dejen engañar por su "fácil financiamiento" Lean bien todo antes de firmar Pregunten TODO y no confíen en promesas verbales Yo no recomiendo este lugar para nada. Si están pensando comprar ahí, piénsenlo dos veces.