We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

You read the reviews, and think, "Naaah, won't happen to me!" YES. IT WILL HAPPEN TO YOU! Took my…read morewell maintained jeep in for a 60K serpentine belt replacement. Simple. Next day, it's squealing louder than I've ever heard before. Called a few days later, like, "How is my Jeep worse today, than it was when I brought it in?" The explanation WITHOUT EVEN LOOKING, was "You might need a new bearing in one of the pulleys!" This was AFTER the courtesy check they're supposed to do when installing a new part. After I said no to the $2K tires they recommended, no to the oil change, no to transmission and transfer case fluid change the final $1300 bill with a bundled Fuel System Cleaning that I didn't ask for, I now have another problem I didn't have before. GO AT YOUR OWN RISK! Try to stay local, and end up like this. I will never go back to a Firestone!

I had a flat "run flat" tire so I went to this location to buy "one" tire. Now understand Im…read moredriving on a run flat thats flat . But the salesperson wanted to sell me 4 tires to the tune of $1600.00 with the story of it being for my safety and against the law to sell me one tire. He claimed all my tires were too worn which is really ironic as the passenger front tire was just replaced in May . Regardless of that if it was truly a "safety" concern wouldn't I be more "safe" with a new tire as opposed to driving on a flat run flat tire ? Im all done with this company. The tactics and the people they employ are sketchy. It's all financially driven and to do it under the guise of safety is COMPLETE NONSENSE.

Came in this morning for an oil change and wash. I was surprised at how quick it was, until I got…read moreback in my car and saw how dirty it still looked. This was my first time paying for an inside and out treatment where they left my mat still full of dirt, the screens dusty, and lint spread across the doors and interior. At this point, that's on me for coming back after past poor service. I won't be returning again.

Got an oil change using the Mobile 0ne European oil (brought my own oil) for my BMW M40. The…read moreproblem was after they were done, they told me they tap of the coolant and washer fluid without asking me. The M40 is a high performance car and requires a specific type of coolant made by BMW and the washer fluid I use is different. If you have a high performance car do not bring it here, they will tap of your car with asking you.

Black car? Save your money. Car was dirtier after the wash after being partially dried with dirty…read moretowels. Unless you have time for a detail just spray it with a hose and let it drip dry.

I haven't seen my car yet, but I dropped it off at 11:11 AM. They told me it would be two hours…read more I walked home and walked back giving them some extra time. Not ready. "It's Saturday, it's very busy". Um, you knew it was Saturday when I dropped it off, right? "Give us another hour, hour and a half. " So It's been been close to 4 hours since I dropped it off. Still no phone call. I hope I get it back. I kind of need it.

Came in on a rainy day hoping I could get squeezed in for an oil change, and was delightfully…read moresurprised by the welcoming team! I guess because of the rain it was slow, so they were able to fit me right in to get my oil change done, including a tire rotation. Shalisa and Shayla were so nice and helpful! I appreciated being shown the state of my cabin and engine filters, and my coolant levels (extra $5 to top off); I always find it helpful to see what's actually going on under the hood when I'm not checking in on a regular basis! I'm always surprised at how much oil changes end up costing, especially when you see so many offers and deals for $30 or less... But I do feel like I'm getting taken care of pretty well here. In addition, I always recommend searching online for a coupon code - like today I found one for $15 off.

William at the Stratford jiffy lube was very Friendly, helpful, knowledgeable…read more Explained things well . I have always had good service and keep coming back to this great team at Stratford jiffy lube. I especially like that they employ so many smart, capable women.

phone not working, cannot reach them. why? Want to schedule oil change. Are they out of business?read more

Being in the Automotive business myself for over five decades, you get to know the landscape, if…read moreyou will. I have a passion for cars - I have many - and want that same reciprocating value in my mechanic. Therefore, I send anyone I know to Vinny at Broadbridge to fix it right the 1st time. Thanks for saving Mark $$$$ Yesterday! He appreciated it! Stay safe! Ben PS. Fastest Emissions in Stratford..... very convenient!

Went in for an oil change, they didn't replace my oil cap correctly which caused oil to spray all…read moreover the inside of my engine. I had to have the components power washed to remove the spillage from the engine bay to stop the burning oil smell blowing through my vents. Oil levels were reported as dangerously low when I had my car looked at too. So did the oil leak out the bottom? Cost me almost 400$ to have this negligence corrected by the dealership. I don't understand what happened. The situation translates as carelessness.

I was in the process of moving out of state with my car fully packed and my cat in her carrier when…read moremy car began to have trouble. I got off the road and went here. They got me in, were so kind about me sitting with my cat in the floor trying to comfort her, and got me back on the road!!! Thank you so much!!! You have no idea what a relief it was!!!

The staff at AJ is very professional, and gave excellent service! I definitely recommend A.J's if…read moreyou need car work. Frank M.

Very professional and great service. I will definitely be returning and would recommend them for…read moreany service and they also do emissions! Audra

Steve and his crew stand behind their work!! Quick and reliable, Friendly and courteousread more

Barry and his crew are the best! I use them for all my and my kids automotive stuff. Always helpful…read moreand honest. Highly recommend