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    Service Mule

    5.0 (1 review)
    Open Open 24 hours

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    Services - Service Mule

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    10 months ago

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    Precision Comfort Home Services

    Precision Comfort Home Services

    (4 reviews)

    Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

    *edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.

    Baker Air Conditioning & Heating

    Baker Air Conditioning & Heating

    (4 reviews)

    Great Workmanship, amazing customer service, fair pricing and showed up on time…read more When up and beyond on the job work, when my wife called them wow they even showed up same day service

    It's a shame I will have to go somewhere else for my HVAC needs in the future since I live about 3…read moreminutes away from Baker. Service men were polite and respectful. The woman in the office was polite and heard me out, the gentleman in the office was not very friendly and a bit rude. I called for a service in the morning earlier in January and was told I would get a call back if someone was available to stop by. I never received that call back where I could ask for service rates but somebody showed up at my door later that morning. They opened my unit up and found no issues, this took all of 25 minutes including the drive over to my house. I politely asked over the phone when I received an invoice for a full 1 hour service call if they would drop it to a half hour and they said they can't, it's policy to charge a full hour minimum for a service call. Well, I was never made aware of policy because I never received a call back to ask any further questions. I went in to speak to someone in person about this and like I said, the woman was very polite. The man in the office said "No, we've been doing it this way for years and we aren't going to change for you." I wrote them a check and left. If I was made aware of the $125 minimum I probably wouldn't have had anyone out due to the nature of my issue or I would have at least been able to agree with the cost. This isn't the way I would treat my local customers, I'll be going anywhere but Baker for my HVAC needs in the future.

    Service Mule - hvac - Updated May 2026

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