They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

I have to write this because each time I have contact with the Lewis Center OhioHealth Home Medical…read moreEquipment office; everyone I have come in contact with there from the front desk to the Respiratory Therapists and even on the phone with reordering have been extremely helpful. They have been prompt with getting my order of CPAP supplies to me and have been able to answer any of my questions on the phone when needed. One Person in particular went above and beyond by actually going back to the warehouse to make sure they had a particular item in stock (only had one) and brought it up front to pack it! Now that is customer service! Thank You!

I went to the emergency room for severe vertigo. They took blood and said I was dehydrated and…read moreadmitted me but never gave me fluids.

Had order ready when we arrived from CA. Easy to get too and great service. Have used 2 times so…read morefar.

I went to MC to purchase an electric wheelchair. My Mother is 82. The staff was so helpful…read more Suggested options based on Mom's needs and not pricing. Taught her how to use it, and gave her many tips, tricks for better use.

Not open when they say they will be. Save yourself the drive and go somewhere else--or at least…read morecall to check if they are open before you fight traffic to get there.

I bought a replacement wheel for a rollator walker, which was the wrong size. When I went to…read morereturn it I was told that they have a 3 day return policy, and would not take it back. I asked if it was printed on the receipt, or if customers were notified. I was told, "No, it is posted". A 3 day return policy is not standard, or reasonable.

I can't ever contact them. Nothing works. I'm switching. They didn't credit my payment either…read more It was a really good service when they were in Valley View, OH but no more.

WARNING!!! CPAP USERS…read more I contacted Lincare Medical Supply & Equipment in regards to having my tubing and facemask replaced. I described the 2 items, discussed MY MEDICAL NEEDS and they never contacted me back. My Doctor sent them a prescription and I called repeatedly to get supplies. They LOST MY PERSCRIPTION and never called me back or returned my call for over a month. I called again when I realized not having the mask on was causing me to lose sleep, be exhausted. An employee says she's new, checked with a manager, no record of my case. Manager says, your name sounds familiar? asks me questions and promises a call back. No one called back about my case. I had the doctor send another prescription and I called saying please call me I CAN NOT BREATH at night getting very worn out exhausted MY HEARTS BEATING ILREGULARLY, I AM EXSAUGHSTED and LOSING SLEEP. They called my doctor, confused him, asked him for a prescription for a CPAP MACHINE, His nurse calls to set up an appointment with another doctor and to get a sleep study test done I don't need. I called them again saying I only need a tube and a mask. I knew the names of the people I spoke to and when talking, they couldn't get the information correct. I called no one answered and late that night I left a message telling Lincare the damage they are causing I should get a lawyer. I got an immediate call 3 days later and the rep, the person in charge. Said I needed a sleep test to get the machine that's the problem! She continued to BLAME ME saying they need the sleep test information?. The doctor said they fill a prescription and in this case your just getting replacement parts, no sleep test needs ordered for that. She then proceeded to tell me she on her own LOOKED UP MY MEDICAL RECORDS, then MADE A MEDICAL EVALUATION! that I need the test based on the age of the machine and doctor and information? I told her my doctor said I did not need anything but the supplies? When she went on I said what Doctor??? Lincare had DRAWN A MEDICAL CONCLUSSION BASED ON THE WRONG DOCTOR!, WRONG INFORMATION, WRONG INTURPITATION OF A DOCOTORS PERSCRIPTION!!!! To make matters a bit worse, the Lincare rep decides to laugh it off and make lite of the problem? That was the poor treatment, disrespect and ignorance I was treated with. Lincare risked my life and health with no patient concern. They failed at getting instructions right that are no more complicated then ordering a number 2 off a Mc Donald's drive through menu? I went to another company Fresh Air who solved this in 10 minutes.

My husband & I are visiting Mansfield from Kahalu'u, Hawaii & after we unpacked we realized we…read moreforgot a tube for his CPAP machine. We called Shaw-Ott the next morning & the staff were so helpful & understanding and yes! They had the tubing! We are truly grateful for your kindness & great work.

I can't give a negative number for a review or I would. I needed a hospital bed at home because I…read morehave some heart conditions that won't allow me to lay flat. I called to make sure the script was there, was told it would be about 5-7 days. today I am 21 days out and still have no bed. when I called to question I spoke with man that didn't really seem to know what he was talking about. I asked to talk to someone in the Prior Authorization dept and he always had an excuse why they were not available. they were not sending the PA to my insurance. Today I cancelled the script there and had it sent to Lincare and my insurance received the PA today and it's being worked on. Frees Medical did not seem to care that I was only getting 2-3 hours sleep a night trying to prop up with pillows or sleeping in a recliner. I don't know how they stay in business. horrible horrible service! n

Thank you, Todd Free at Free's Medical in Coshocton, Ohio! You helped meet my needs when I could…read morenot find what I wanted elsewhere. Thanks for the peace of mind and I know I will come back again for future needs!

I broke my CPAP machine. I emailed the company after calling and they immediately contacted me…read more They arranged for me to drop off the machine to be fixed. They also gave me a loner so I can continue my treatment.

I had Dasco deliver oxygen to our home today and their representative was just wonderful. Ray set…read moreup the equipment and gave clear instructions on how to use it. He was personable and professional

Described what I needed and they were very helpful to my needs. I haven't needed any repairs or…read moreservice. But based on buying experience i expect excellent services when I need them. Price was fair for rider.

From the owner: There's a new name in town when it comes to mobility. K & B Mobility is the premier provider of…read moremobility equipment in Mount Vernon, OH, specializing in direct-to-consumer sales. K & B offers a wide array of products including lift chairs, hospital beds, scooters, power wheelchairs, and Rollators to keep you comfortable, active, and engaged with those around you. Whether you are seeking assistance due to age, illness, injury, or disability, we'll work with you and your caretakers to build a tailored solution that fits your needs and your budget. Military and veterans receive a 10% discount on all sales and services. Don't forget to ask about our VIP club. Stop by today!