Whitcher Plumbing, A huge "thank you" to Jacob, your…read moreemergency plumber, who responded to my home in the very early morning hours of Saturday, December 4th. I had a water shutoff that broke, was leaking badly and a bathroom faucet that gave way from corrosion. The home is our primary residence and we needed help fast. Jacob did an outstanding job, was courteous and friendly. Jacob is a real asset to your company. Because of him, we will call Whitcher for any of our future plumbing needs. Awesome Service, Jacob! Sincerely, Greg Pici Manitou Beach, MI

Living in a 150 year old house, HVAC and plumbing calls are frequent. We tried most of the firms…read morein the area and seemingly always an issue of timing, quality or knowledge. We were referred to Whitcher by a neighbor, and in 7 years with various needed repairs and updates, they've handled every task in a timely professional manner. I can't imagine any serious customer giving these folks less than a 5 star rating. Their emergency service on nights and weekends is SO helpful, too!

Recently, on one of the hottest days of the season, the air conditioning went out. Of course it was…read moreafter 5 PM. We called Shoemaker for assistance. The young lady took the information telling us she would have a technician call back. Joey called right away, he asked several questions then gave us advice on what to do until morning promising to be at our home by 8:30 AM. He arrived on time was respectful and efficient having our problems fixed in 30 minutes! We are more than pleased with this company and Joey was great! We will call if we have any further issues

Fast service call, gave me honest opinion and was able to fix my older air conditioning. Came on…read moretime and was efficient. will recommend to anyone looking.

From the owner: Family owned and operated. Specializing in Commercial and Residential HVAC Service and repairs…read more From Mini-Split systems to package roof tops, Boilers, refrigeration. Give us a call for all your HVAC needs

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

I hired AJ's company for work back in October. Lots of no calls/no-shows; he probably delayed the…read moreproject three months. Still waiting on a final inspection for occupancy certificate, electrical plumbing and fire have been done for a while. I finally called the city myself and a permit was never pulled by Tri-State despite him reassuring me that he had a permit and was at the city offices, figuring it out. He won't return my calls, and I made the mistake of paying for the work when it was completed instead of waiting for the inspection. Do not hire.

Hired AJ to install a central air unit. He didn't pull a permit and the system failed shortly after…read morehe installed it. After 4 excuses why he couldn't come fix the system, he finally came out. It failed once again. Very unprofessional and doesn't seem to know what he's doing. I had to hire someone else to fix his mess.

When your furnace dies and it's single digits temperature outside and you have a rental house with…read morea family of six living there, with four children. I call that an emergency. This was a non-reparable situation where the furnace was at end of life and would have posed a carbon monoxide risk if it were to continue to run... it's replacement was mandatory. I called several places. Blissfield Heating and Plumbing responded the fastest, provided heaters electric heaters to keep the residents warm until the repair could have been made. It went down to 6° that night! The very next morning they were there with a new furnace and it was installed in a matter of hours. I am very pleased with how this was handled in every aspect from beginning to end. And I'm the kind of guy that has zero tolerance for incompetence, but I didn't find any here. Nice Job BHP.

I can't say enough about Don the owner and BH&P. I had a power surge that fried my furnace and my…read morewater heater. He came out in about an hr. Don Gave me some Options and had me up and running with heat till he got the other parts he needed. Saved me money and did one hell of a job. Ive never left a review before so that should tell you how impressed i was with him and his people . Give him a shot you won't regret it.

I tried to switch gas at my current residence, Rebecca that runs the front desk failed to let me…read moreknow I had a past bill, did not care to contact me via email or phone number.. nothing. (thanks Rebecca!) so after a month of no bill or anything I decided to take time out of my day yet again to call.. she proceeded to tell me I had a past bill and couldn't switch it until its paid (no problem) the thing is its my girlfriends main residence and I thought I'd help by paying her heat this winter I proceeded to speak to my girlfriend and she said 'no problem I'll put it in my name anyways and you can help me still'. So she filled out the application and lone behold about 10 mins later, Me not my girlfriend recieved a email From Rebecca stating ' SHE CANT SWITCH IT EITHER UNTIL ITS PAID' how rude! mind you I didn't even know my girlfriend 10 years ago! (when my past bill was do...) so answer why Rebecca would email me saying this? she should have emailed my girlfriend who filled out the application! and I can almost guarantee she will be unresponsive to my girlfriend as well in emails. the way that she has handl it was unprofessional! disrespectful and out of line. I hope upper management considers replacing such an easily filled position without hesitation. sorry not sorry Rebecca! be nicer to people in this world and maybe it will get you a lot farther than it has today! I will be posting on All the main review sites and stop in to file a complaint this week!

From the owner: Citizens is a public utility engaged in the distribution and transmission of natural gas. Citizens…read morewas organized in 1951, and with its predecessors, has been in business for more than 150 years. Citizens serves approximately 17,000 residential, commercial, and industrial customers in and around Adrian, Michigan. Your Local Gas Company and More! In-house customer service and bill payment Complete Sales Department with available installation on all purchases Complete Service Department staffed by trained Citizens employees Senior Citizen discount program (SOS) Now offering Appliance Service and Furnace Repair from 8:00am to 8:00pm (Mon - Thurs) at Standard Rates!! No Overtime Charges!