Repair was completed next day after inquiry. Price was fair and he was very friendly.read more

Great service and great job on getting my pool ready! Thank you guys for helping me get ready for…read morethis summer.

When it comes to pool construction and maintenance, Oklahoma truly is the wild west, with no…read morecertifications required for builders or pool suppliers. It is, therefore, important to choose both carefully. After interviews with multiple contractors and numerous recommendations from friends and acquaintances, we selected Don and Robin Allen of Signature Pools, Norman, to construct our backyard lap/fun pool. We give them five stars. Don and Robin, their crews, and their subcontractors did exceptional work. And they have stood behind their construction whenever an issue arose. We highly recommend Signature Pools of Norman.

absolutely horrible experience done a horrible job and left my yard in a complete mess. had another…read morepool company come out and give a quote for fix it. I wish zero stars was an option. this is the most unprofessional experience I've ever had.

From the owner: With 44+ years of experience let A+Men Pool Services take care of you. We have seen and done it all…read morewith quality work you can trust. Don’t waste your time with the other guys who claim to be professional with 44+ years in the pool business every customer is happy and ready to enjoy their pool when we leave. From repairing pools to liner replacements and building pools we are professionals who put quality of our work over the quantity that we can get done in a season. Call Tim Young at 405-613-9911 to get an estimate.

After a 20 month journey with OKC Pool Company (funny, as they have their FB setting set so they…read morecan't be tagged), it is time to send them to the waste setting. If anyone is even considering using them, I strongly advise running in the other direction... Lessons learned: 1. Never pay cash. If you finance, then they do not get paid until completion. When paying cash, the final draw is minimal and they will ghost you. Or only reply to a text, if initiated by you, then give you a reply but never follow through. 2. Every milestone or next item start-date has been missed. No communication unless we call them first to find out what happened. 3. Everything on this pool has been redone at least twice because of shoddy workmanship. - Still have issues with coping, - pavers (the ones we have installed will need to be re-done as we can't get replacements for the broken/chipped ones), - leak in the skimmer return line, - waterfall leaks on backside of wall - Brick facade on waterfall falling apart - valves not shutting off for the waterfall and bubblers. 4. OKC Pool Company's answer for everything is, I'm still here with you and didn't walk away. Well guess what, I am. Time to get others involved as this is crazy. Again, if anyone considers using OKC Pool Company, do so at your own risk!!!!!

As a business owner, I am not quick to leave a Bad review on someones page. I believe in giving…read morethe benefit of the doubt and allowing businesses the chance to make it right. This experience was inexcusable. Communication is easy and that's all I asked for. Instead, we were treated as if we didn't matter at all. In March we started the process with them of getting our pool liner replaced. We paid half down. After the first month of not hearing from them, we started calling and We did get a return call the delay was blamed on the liner company needing more measurements. Then they came out and cut holes all in the liner, exposing the pool frame which is rusting now... Another month went by and nothing. No calls, our calls not being returned. So weeks ago I messaged Kerry asking what the status was. Thinking he may respond better if we are communicating through text. I also asked for a quote to convert to concrete. He responded with this: I talked to them on Thusday the said they get me the drawings asap for approval. I just called back and spoke with the lady in charge. She says she's on top of it and will get back with me by the end of the day with the drawings so I can approve them. I have to approve it before going into production. Once it hits production it should go quick. A conversion to concrete can be done it is expensive though, but I can write up a quote and send it to you if you like. So, even after months of being ignored, I was happy to hear that the ball was rolling. In my text, I also asked him if he would let me know when it was sent to production. Nothing, days went by... so I sent a text on Monday asking status.. no response. So we called him yesterday and we were told that they are no longer going to deal with pool liners and they will refund our money. We are almost to the end of June!!! 4 months!! So now we get to start over with another pool company and we probably won't have a pool all summer. I understand if there are issues that are out of your control but don't lead people on for months! COMMUNICATION goes a long way. We moved into this house in 2020 during Covid and last year Covid was bad and we were looking forward to many family gatherings in our backyard. We had to cancel a sons graduation party, a family reunion we had planned here. Thanks for nothing Okc pools. Update: it has been over two weeks now and we have not received a refund of $3500!!