1. Sertoma's Second Time Around Shop

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Saint Augustine, FL

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Sertoma's Second Time Around Shop

3.0 (2 reviews)
Closed • 9:30 am - 3:30 pm

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5 years ago

Helpful 6
Thanks 0
Love this 4
Oh no 0

13 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 2

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Goodwill Industries of North Florida - Lots of fun.

Goodwill Industries of North Florida

(28 reviews)

This is a pretty nice Goodwill store located right on US1- easy to access and plenty of parking…read more They have a nice drive-thru drop off area which makes donations easy. Friendly staff and a clean and well-organized store make it easy to browse and find items. This store is mostly clothing items, mainly women and children. Each area is very well organized by type of clothing, size and color. They also have a decent size housewares selection. Not a whole lot in terms of books, movies, and furniture, but if you time it right I'm sure you can find something that tickles your fancy. Overall I enjoy stopping in to this store from time to time, I usually don't find a lot to purchase but it's fun to browse and check out the selection.

As a homeless veteran who recently found housing, I came to this Goodwill hoping to find a few…read moreaffordable items to help set up my place. I had read a lot of negative reviews beforehand but decided to give it a chance anyway. Unfortunately, my experience lived up to those reviews. I encountered multiple rude employees. When I asked a male employee for help, he dismissed me by saying, "I'm busy." At the register, an older white female employee who identified herself as a manager was extremely unprofessional. When I asked for her name, she refused to give it and walked away mid-conversation. She told me that lowering the price would be "taking money away from those who need it," while laughing and chuckling as if this were not a professional work environment. I tried to explain that Goodwill is a nonprofit and that the items are donated to help people in need, but she seemed unwilling or unable to understand that perspective. She refused to adjust the price on donated, used items that were already overpriced. Overall, this was a very disappointing experience, especially for someone who genuinely needed affordable household items. I won't be returning, and I hope management takes customer service and professionalism more seriously--especially when serving vulnerable members of the community.

SAFE Pet Rescue - Chance and me

SAFE Pet Rescue

(16 reviews)

First, you need to know there are TWO S.a.f.e locations in St. Augustine. I wanted to donate…read moreblankets, kitty litter, and food. The first location (6101 a1a), in my opinion, is truly doing their best. They are limited on funding and help. And perhaps a little unorthodox, but they seem to care about the doggies (didn't drop off kitty litter here as they only have dogs at this location) and they will talk to you happily about any dog you look at. Be patient with them and they will be helpful with you. The second location(1250 a1a) , however, .... where to start. It has a thrift store in the front but there are animals there to adopt. Many in fact. When I walked in with my donations I was ignored. I followed a woman and asked her where to put my animal donations (not thrift store donations) she seemed annoyed. She waved her hand in a general direction and said "that way" I went "that way" and ended up outside where another unhappy woman asked me what I wanted. I said I had cat litter and blankets. She said "put it on the stairs, doubt we will use the blankets" .... I was a little stunned at this point. But still wanted to see the dogs. My group and I were once again waved to a general direction, ended up around back, had to find the dogs on our own, and no one was there to talk about the dogs to us. Also, it was at this point that when we entered we quickly discovered a dog to be VERY aggressive. Now, who knows what this poor baby has been through, but his aggression was working up most of the other dogs. Very much. Everyone else quickly left the room. I refused to. (I always try to get pics of pups to send to people I think might give them a good home or post on FB with my fingers crossed) By staying I discovered 4 dogs immediately that were so loving that even with all of the barking and chaos they were just sweet and lovey. Which no one else got to see. One dog picked up her toy as soon as she saw me and got excited. I knew she was sick but was curious about her temperament with other dogs to help me find her a foster mom. A woman walked in and told me Mater (a different but SUPER LOVING dog) was a sweetie. I agreed. Then asked about the other sweetheart, her reply: oh, she has cancer. *shrugs shoulders and leaves the room* ..... WTF??? I know shes sick I wanted to know more to try to find her a loving home at least for the rest of her days. But NO ONE WOULD TALK TO ME!!! I left very upset. But this is where I tell anyone and everyone, please PLEASE don't let bad attitudes and loud barking keep you from meeting a wonderful potential new part of your life. These dogs need love. One of them held his head to the cage so I could pet him!! But no one else was walking in there. Also, I believe this place represents a very good cause. I still believe in donating to them and helping fur babies. But I'm warning you, this location is unpleasant, move past that to the animals and just love something that can't wait to love you. Should the owner read this, I thank you for your cause, but bad attitudes and being ignored does not get dogs adopted. Talk to your employees and volunteers. Please!! ??

we are so grateful too Safe for keeping our dog Chance safe for one whole year until we adopted…read morehim. Sometimes it takes a while to find the right family. Not sure how anybody could criticize a voluntary organization that works so hard at rescuing and placing wayward Dogs and does such wonderful things for animals. They have a thrift store where you can find wonderful treasures and a great place to give back to. Chancey has been living with us now for three years and he is thriving! There is not a day that goes by where I am not grateful to Safe for giving chance a chance at the pursuit of happiness. Thank you SAFE you are doing an outstanding job! The founder is looking down from heaven and most Proud of you all. God bless Safe and keep up the great work!

Sertoma's Second Time Around Shop - thrift_stores - Updated November 2026

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