After digging through this mess of a store, actually found a doll I wanted to buy in a crib full of 200+ unpriced stuffed animals, etc.
Volunteer at register told me the doll is $5 and would not do any better. She claimed a volunteer at the store looks up the prices of everything that comes in and this doll was made in Germany and is probably worth at least $20. (Which is why it was tossed in a bottomless pile of other stuffed animals, and not not behind the counter and priced at $20???)
When I tried to take the doll back to the bin and look for another...she refused to let me take it!!! (FYI the last doll I bought here cost 25 cents.) She put it behind the counter and said she would put the proper price on it and put it back out on the floor later.
Decided to go back for the doll that afternoon, but doll was nowhere to be found, staff looked behind counter, etc. After explaining to the afternoon crew what happened and who was working, they replied "Oh, that's the doll lady, she's into dolls. She took it home."
Long story short, I tried to purchase an item the employee at the register decided she wanted for herself. Therefore, she intentionally overpriced it, lied to my face, and kept it for herself. Such behavior is unacceptable on so many levels as far as fairness, customer service, and the fact that this is a charity organization, raising funds with the sale of donated items.
As a long time thrift store shopper, and I guarantee other thrift store regulars will agree, what this sales person did was sneaky, unfair, and unethical. Needless to say I will never set foot in this shop again, and encourage others to STAY AWAY!!! read more