I have been coming here for over 15 years. I love every nail tech, they make me feel like I'm at home! If any issues they're willing to fix, which I've had to do maybe once in all that time! My favorite place! read more

Serenity Spa & Nails - Nail Salons Near Me - Bossier City, Louisiana

Will definitely be back! Visited with hubs for pedicures. It was immaculately clean ! Staff were super nice and dis a great job. I get ingrown toenails and he did a great job working on them. And it didn't hurt! Highly recommend! read more

I've been getting my nails done at this salon for almost a year, and I have never had an experience as bad as my most recent visit. When I went in to have my nails removed, three of my nails had fungus underneath -- something that has never happened to me before. Instead of showing concern or taking responsibility, they still charged me $15 just to soak the nails off. For a place I've trusted for so long, the lack of accountability and customer care was extremely disappointing. Not only was I left dealing with a health concern, but they also refused to waive the fee despite the situation clearly being related to their service. I will not be returning, and I hope they take this seriously before anyone else has to deal with the same problem. read more

Serenity Spa & Nails - Nail fungus on nail bed - Nail Salons Near Me - Bossier City, Louisiana

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I love the nails, she did amazing. But I was shocked when she said they were $90. Max should've been $45-55, other than that great service read more

Serenity Spa & Nails - She did amazing on my nails but I wasn't expecting them to be $90. Max should've been $45-55 - Nail Salons Near Me - Bossier City, Louisiana

To be honest, I'm not a fan of this place. But it could've been a specific situation so I do plan on giving it another try when I need it. I asked for a French tip on almond shaped nails and the line are not sharp nor does it look neat. So now I'm walking around with nails for the next 2-3 weeks with messy gel polish. The salon is extremely clean and decorated with classy vibes. It is very unfortunate that the nail technician was unable to just sharpen the lines. read more

I made an appointment for a mani-pedi. I paid $75 for a regular French manicure and plain pedicure. I even tipped $10 in cash! I supplied my toe nail polish. It was the worst mani-pedi I have ever experienced. The technician didn't even push my cuticles back, cut them, or treat the rough skin around my big toe. Nor did she clean underneath my nails. Eighty Five dollars is a lot for a 30 minute mani-pedi. She draped a warm towel on top of both legs when finished! She was a nice person, but that is too much money for such a poor job! I won't be back! I expect my nails to look like I got a manicure after I leave a salon, not like it is a two weeks' old manicure with grown out cuticles! read more

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I was a walk-in here and was taken care of immediately. This salon was recommended and I had a picture of my friends nails, showing how they did her nails. I marked them down 1star for two reasons. The first reason was because side I was trying to ask for one specific technician and was not given any chance to give the name and the second was that the nails I asked for were a bit light for the color of my skin and the technician I had did not offer recommendations. You pay a lot for nails. I really want to feel like I love them when I walk out of the salon. I did get what I asked for so I can't say too much. read more

I understand that I just walked in without an appointment and only got a basic manicure but I was in the lady's care for all of 10 mins. Very careless with the whole thing. Buffed and cut my cuticles. Also this is supposed to be a relaxing experience and the environment of the salon was stressful over all. No real since of direction from the staff. My first time here I'm not going to know where towels are. There isn't anywhere to sit when you're waiting so you just kind of floating in the way. Place was not very clean and the smell of chemicals was very pungent. I would suggest going somewhere else. read more

Tech was so nice but didn't want to do my design. Said it would not look good on short nails. Unable to color match. read more

Serenity Spa & Nails - What I asked for - Nail Salons Near Me - Bossier City, Louisiana

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Very nice, clean & personable. Love all of them! Very accommodating! Rewards points and complimentary beverages(non alcoholic of course!) read more

Serenity Spa & Nails - Tiger toes! - Nail Salons Near Me - Bossier City, Louisiana

Me and my girlfriend came in and got her nails done, and they were not done very well by the first technician. However, when we came back to get them corrected, the front lady Deedee was VERY helpful and understanding. She was extremely nice, and my girlfriend had her nails corrected and looking perfect in about 5min. I'd love to give this place 5 stars, but the first technician was not very polite or personable. read more

Basic manicure. This is what a $25 manicure looks like. Done in under 5 minutes. Soaked for 2 seconds in cold water that was not clean. The water added to it caused a floaty ring to appear at the bottom. The tech clipped my cuticles causing two of them to bleed and she didn't apply any type of cuticle oil to them after. Didn't clean under nails or attempt to do so. The service was rushed. Not a $25 service. Wasted my money. read more

Serenity Spa & Nails - Middle finger and thumb bleeding from cuticle clipping. Sides of nails dry skin and not cleaned up. - Nail Salons Near Me - Bossier City, Louisiana

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Cheri is the BEST! I have never been more satisfied with my nails. I have been using her for over a year now. She does great work and is easy to communicate with. Highly recommend!!! read more

Best set I've ever had. You know sometimes there's flaws that only you see on your nails. I didn't have any imperfections on any angle of my nails. Went for powder dip and pedi, lemme say, it was everything! A million percent satisfied and will absolutely come back! read more

I've used this nail spa several times in the last few months. They're not too pushy about wanting to sell you more services. The nail techs were professional and nice. read more

HORRIBLE customer service. so rude and not welcoming. it was my first time there and the technician was not helpful and very short with me. impatient with me not knowing the details of the pedicure service read more

I've never went to a salon who's done so good on my nails! I am so in love and will definitely be coming back! read more

Serenity Spa & Nails - Nail Salons Near Me - Bossier City, Louisiana

Went to get dip on my nails for the first time in a few years. Nail techs were very sweet but overall was not impressed with my powder dip. Every nail is a different shape (was asked if I want square and I said yes)...half of the nails are THICK and lumpy while others are thinner. Entire appointment was rushed. read more

I had Julie as a nail technician. I wanted a mani with powder gel, and a regular pedi. As Julie filled the basin with water, I felt that it was too hot. I told her that it felt like I was getting a burn, and she rolled her eyes. I asked her to dip her foot in the basin to see for herself, but she refused. Lol. I should have opted to have another tech but I figured she needs to earn money too (HUGE MISTAKE.) We then proceeded for my mani. I had 3 bleeding cuticles in the end. Bill came out to $85 plus tip. read more

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Hi! My family and I came for the day (last week) since they came up to visit me for the weekend. My dad works a lot and needed his feet done and I found a place we've never been to before, to get 7, YEP.. SEVEN of us seated to get our feet done. We made an appointment prior to going in (a day before) and we were running late and they said it was fine. They were all so kind and sat us down right when we walked in. They did SO AMAZING and they were verbally talking to us about where we're from and just making conversation.. we all love it! We had a great time and this is going to be our place from now on! We also were able to bring our own alcohol beverages in so that was a great add on. Love, love, LOVE this place! Thank y'all for great service and such kind workers!!! Definitely a place to visit while in Shreveport, LA! Thank y'all for a great time with my family and I! read more

Worst pedicure ever. Horribly over priced. My previous polish is visible, my daughter's nail polish chipped in less than three days and the staff was quite rude. Will not be back. read more

I did a little research before going into this shop and they gave pretty good ratings . I had to get my dip powder nails soaked off and wanted a regular gel manicure . The lady who did my nails was friendly but I felt like she was rushing a bit and I just wasn't fully happy with my service. She got a little out of hand with the tools they use to remove the dip powder and didn't fully remove all of the color I had on my nails previously before putting on the new gel coat so you can see some of the black under my new color which was a pistachio green . The paint job she did was also not very near and doesn't look very good up close. Nice enough lady but I just wasn't super happy overall with the job she did on my nails . Not going to give a shitty rating because I've worked in restaurants and know how a bad rating can effect business . Just wanted to share my experience read more

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The salon was very dirty. The guy was rude and what I paid for compared to what I got was not comparable. The pedicure was not deluxe by any means of the imagination. And the guy was sweating like crazy, gross!! read more

If I could give a -1 I would this is the worst nail place in bossier city there rude and it's just a chop shot get you in and get you out as quick as they can I went in to get my nails done and I was not happy so I asked nicely three time for the "nail tech" to fix them and I was ignored so I got the owner and was told they look fine seemed like they really didn't care I told them I'm not happy and the lady started throwing the hand and trying to grab me I was like umm no I'm the customer I'm paying you, you do what I want or I'm not paying and she refused. So I got up and left I didn't want to but I will not put up with rudeness and especially if your going to start throwing stuff and putting your hand on me hell no! This place need to be closed down! There dirty and it's not sanitary not sure why I chose to go here. read more

I came here for a fill on regular acrylic nails, in which I am surprised they were able to fulfill considering I read some terrible reviews. I would recommend this place, she did a good job on my fill and added a cute fluorescent purple. The nail polish did start to mess up even after I spent 15+ minutes under the UV lights. Other than that, great job. read more

I wouldn't recommend this nail shop to anyone. For this was $245. I WAS NOT HAPPY. I can understand if I had Cardi B nails but mine were Hospital short. read more

Ask for Kim or Cherry. She did an amazing job with my gel manicure, cuticles were definitely cleaned out before treatment. I'll be back to see her again. read more

They Don't go all the way to the cuticles and it seems rushed when there's no one there. I had to go through six colors before they found one they had, and when they got to that one, it was empty and I was only able to get one coat. They did a great job on my cuticles that's the only reason for two stars. Also, they Don't do eyebrows right . The prices are wayyy to high for the lack of colors and bare minimum service read more

The worst experience ever. Very rude and do not take their time. They don't care about the customer, when you are paying them. Never again will be back. Use to be one of my favorites but I will find some place else.. read more

This is literally the best nail salon to go to ever. I only go here. They give me exactly what I ask, and trust me that's hard to find. Best acrylics, best salon. I love my long stiletto nails, AND honey, do these guys do me GOOD. Check out some of my favorite sets done by them. read more

Serenity Spa & Nails - Nail Salons Near Me - Bossier City, Louisiana

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I went there and was allergic to their products after spending 70.00 and they wouldn't refund my money back. WORST PLACE EVER! Would not recommend!! read more

The worst experience ever! I have never experienced such poor service in my life. The supposed manager, couldn't even explain the charges that were not even listed. The prices said $25 for a fill, she charged $35 and $25 for gel manicure but charged $30 for length which is fine $5 for repair. All prices were not listed. $70 but is should've been $60. I will never service this place again. I paid for a friend. There advertised prices weren't honored. read more

Had shellac nail manicure to correct bad one done in Chicago. Serenity tech was fabulous. Unprompted curtcle clipping awesome. Obviously Very skilled.Very pleased even though no chip chipped on one finger less than 24 hours later. Will go again. read more

I love everyone here. The entire staff is welcoming and not only knows my name but makes an effort to know my family and asks about them each visit. I am happy with my nails and service! They also have been very consistent in taking the proper precautions necessary during the pandemic! read more

I came here about three weeks ago with my mom and got a full set. It was done fabulously, and the lady was super great. I got a little irritated because we asked to sit together and they wouldn't let us, but oh well- there were few people in there so we could just speak a little louder. They also spoke in Vietnamese and when mom asked what they were laughing at, they laughed in her face. Regardless of the iffy customer service, the actual nail service rocked. So we decided to come back today, two weeks later and I got a refill . We requested to sit together, again- to which they obliged , and then when they started on moms, they moved me. He was okay, friendly. He started using the drill on my fingers after he took the old polish off and my actual nail beds started to hurt. After filling and shaping, I said it hurt again and he examined my finger and said that it wasn't red or bleeding so he didn't know what was wrong. So I'm not thrilled with this. We finish the service, and then I had to dry. When I went to pay, he had charged me for a full set, not a refill. I really hope that him drilling into my nail bed doesn't cause an infection. I tipped well, said thank you, and won't be back again- I would be cautious. read more

Tried this place, was unhappy with the quality of work and it was way more than I usually pay. Will NEVER go back. A friend also went here separate from me and felt exactly as I did. We even had a friend tell us who to ask for because she uses them, i will never ask her for recommendations again! Extremely disappointed and had to have "gel polish" redone within a week instead of 3-4 weeks. read more

I went in for a pedi and a full set. First of all you are paying a VERY steep price for a very mediocre job, it was horrible. My pedi was done 2 days ago and when cutting my nails she trimmed my big to and took a chunk of nail AND skin that left me bleeding and now with a lovely swollen and infected toe. It hurts so bad to even walk. Also the $45 pedi has literally lasted me MAYBE a full 24 hours. I am less than happy! Never again will they get my money. read more

I am new to the Bossier/Shreveport area and met up with some friends to get our nails done. We had never been to this place before but decided to go for it. When you walk in it is very nicely decorated and has a great atmoshphere, however the service did not match the atmosphere. I got a basic pedicure. They put me in the massage chair and started clipping and buffering my toe nails. I am kinda sensative when it comes to some of the stuff, but when I had a reflex and moved my foot the guy didnt bother to ask if it hurt and didnt seem concerned at all with my reaction. The guy did not speak to me the whole time and made no eye contact or care about my time at the salon. The pedicure I got was basic, painting of the toe nails and a 30 second calf rub with lotion. Two if my toes are really close together, so if there is nothing inbetween the toes nailpolish rubs off the nail onto the skin. The guy painted my toes without putting anything in the middle, therefore there was pink nailpolish on my skin and the other nail needed to be fixed. I told him before I got out of the chair, and he put the smallest cotton swab which again caused nailpolish to get on my skin. He said I was done and before getting out of the chair I asked him if he could remove the excess nailpolish on my skin. He said after it dried. I sat by the dryer and he went to the next customer. When my toes dried he was unavailable to take the nailpolish off the skin. Then I go to the register to find out that my pedicure was 35$. That is pretty pricey for a basic pedicure, and especially when paired with below average service. I am never going back. If you are good wirh below average service, and an average pedicure, this is the place for you. read more

I have been getting my nails done here for years! They are all very sweet and welcome me by name every-time I go in. They are quick and are able to do all the new "trendy" nail styles read more

I sat in the chair for a pedicure for a total of 31 minutes and that included the time that the technician went to get hot towels. Then I walk to the register to find out that it's $45. Are you kidding me? That was nowhere CLOSE to $45 worth of a pedicure!!! I would never go back there!! read more