I found this salon on google wanting to support a local business. I called this past Monday to make…read morean appointment for a blow dry. I spoke with a very sweet girl who set it up. As an afterthought, with the current state of the covid numbers and overflowing of local hospitals, at the end of the call, I said "you guys do wear masks and require your customers to, right?" She said they did not but if it made me more comfortable, she would wear one for me while doing my hair. I thanked her and that was sufficient for me. I was glad to be able to support during this hard time for many hairstylists and realize that misinformation has a strong hold in this area.
Today, two days later, I got a phone call from a man, I'm assuming the manager. He said "you wanted masks worn during your appointment, right? I'm calling to let you know we won't be doing that, not wearing them, and if you knew what was good for you, you'd know a mild case is the best thing for you and the community." Totally baffled and caught off guard by his abrasiveness I said "But that's not true, I'm a healthcare worker who worked covid in NYC.." he cut me off and said "well you should know virus-ology then!" ....... in my 7 years in healthcare I've never heard of virus-ology... VIROLOGY maybe ;) but I digress. The conversation did not end well or nicely. I am still flabbergasted by how confidently and unapologetically he spewed such nonsense.
In this area, it's so backwards that maybe this review will even earn them some business but I'm baffled that for the sake of one of their customers they couldn't wear the mask, if requiring them for the safety and health of his employees is not enough. I asked him to please be careful and he hung up in a huff.
I write this so you all know, if you're trying to stay safe during this pandemic, don't waste your time calling for an appointment here, and don't expect common courtesy or decency either. Very disappointed in the world today and this is a pretty good, succinct picture of why. At the end of the day I mostly feel sorry for the poor sweet girl who was going to do my hair who sounded fine with wearing the mask, and who I'm sure is not in a position to turn away business this year, because who is?
Before hanging up, he sneered at me that no one in their salon has gotten sick yet. As someone who has personally seen the darkest and most devastating side of this epidemic in the epicenter, I thank God for that. For the sake of these stylists and their families, I pray they all somehow continue to defy the odds despite flagrant disregard for science and reason.