I was a fan and used to go weekly to get massages here (I'm a retired vet with muscle/joint/back…read moreissues). However, after being rudely confronted yesterday by the masseuse, I will take my business to else where. The appointment was as usual except the masseuse stopped a few times to go address walk in customers (which I noted). So at the end, I tipped accordingly (15%) because of the interruptions and this is when customer service went out the window. The tech started pointing at the little sticker that RECOMMENDED 20% to which I asked was it mandatory. She then wanted to keep going but I decided I had enough and left. My recommendation (as a paying customer) to this business is to let go of the entitled attitude, charge what you think you're talents are worth, and stop expecting your customers to give you what you think they should. People work hard for their money and can spend it how and on what they want. As a business, it is so unprofessional to try to argue/bully people into giving you what you feel you're entitled to.

You tell me if this is worth more than a star. This young lady maybe mid 20's short hair cut above…read moreshoulder on side and back hair lightened, little heavyset and wears glasses. Anyway, I pay for 90 minutes up front, she asks if I want to tip now. I say no I'll pay cash for tip. Starts off cracking my back, no warm up or loosening of the muscles straight into cracking. Sat down on a stool with wheels and just greased up my back rolled around me moved and moved the grease around. There was no rhyme or reason nothing was symmetrical. She kind of used her forearm on one side then not the other. It was starting to get obvious she doesn't know what she's doing. I would say I get massages average once a month as I travel a lot. Anyway, I'll keep going, I could go more into her weird squeezing technique of my calves and other things, I think you're getting the idea. I flip over and see 80+ minutes is gone and all I am is slimed. She asked face massage? I say sure, she rubbed by forehead and neck for 5 minutes. Now here's the thing, I booked this because I had a two day off road motorcycle class at BMW and my legs were trashed sore! Especially my quads. I ask if she will do my legs she says of course. She literally does that karate chop with the heel of her hands on one thigh, stops, leaves one hand on my hip and starts speaking Chinese. I think oh she's saying a prayer or something, that's nice. Nope she's speaking into a translation app and it tells me I should buy another 15 minutes for her to do my legs. I say no thank you kind of laughing to myself by this point how bad this is. And she pretty much quits right there. Nothing on the arms, barely anything on legs, sat down, yadda yadda. I get dressed come out and as she hands me a water she says "tip?" I laughed and asked if she was even a masseuse, of course she didn't understand. I handed $20 that I shouldn't have and left. I slept on it for a night before I wrote this review to make sure, as usually if something isn't good I don't write anything and if you look my reviews are typically positive. This was that bad. On another note my girlfriend got a massage at the same time (60 min) and said it was fair, at least it was symmetrical and all body parts were hit. And that's why I gave a description of this girl, she should go to school or do something else than massage. I feel better from venting, thanks for listening. Lol

Horrible experience. I wanted a full body massage preferably with a male masseuse. I came in with a…read morepain in my back. He didn't speak English so I couldn't communicate with him. He spent a half hour on a hurt shoulder which only got worse. I finally had to ask to speak to somebody who spoke English. The last half hour was awful and my back pain was never addressed. At the end they asked for a cash tip. unreal. I really want my money back. I'm going today and demanding a refund. I also want to see their license.

Easy Booking. Good price. Nice massage! I liked that they do a quick scalp massage and face massage.read more

Had a facial with Erica at the Oswego location. Absolutely stellar! I will not hesitate to book…read moreagain

My boyfriend surprised me with a couples massage on our trip to Greenville…read more You have to sit in your car until they come outside and wave you in due to COVID. We were greeted when we walked up and asked if we wanted water. Then we were immediately taken to the room. The ambiance was perfect. My masseuse was friendly. Before the service, she asked if I needed her to focus on any areas and what type of pressure I would like. She's checked during the massage to make sure the pressure was right. My massage was amazing, super relaxing. I felt great afterwards. My boyfriend enjoyed his massage as well.

The best place I have ever been. The employees are always…read moresmiling always friendly and someone is always available to get you in and out quickly. They have all different kinds of things for massage and oil's etc. Each employee though unique in style still gets the basic massage done for whatever area and makes you uncomfortable. I recommended very highly

Husband and I went here for a couples massage, hoping to have a relaxing evening. The staff talked…read moreto each other so much and loudly, kept opening the door talking with people in the hall and at one point yelled back and forth through the door , midway through they switched the person doing my husbands massage. We were told the massage was $70 each for an hour but when we went to pay they added an additional $10 on for a "special oil" that we never agreed to and weren't told about prior to the massage. Also would have expected more front body work, that's typically what happens when we've gone to other places. I say all this to say it was but a pleasant or relaxing experience at all.

The massage itself was pretty good, it was how they handled me that was a problem. I called in and…read moreasked for a 60 minute appointment for $70 at 7:30pm. The massage lady insisted instead on 45 min for $60 which was confusing to me. I had asked for 60 minutes for $70. She did the massage which included a flip which was nice. Good pressure, technique, etc. I watch the clock closely and she started at 7:35 and ended at 8:17. So a 42 minute massage, not 45 minutes. She then asked me for a tip?! I explained on Google Translate (Japanese) that if you want a tip, you can't short change me on time. She demanded a tip and had a bad attitude when I explained that you can't take shortcuts if you want a tip. I do private consultations myself and I'm ALWAYS generous with my time. It shows customer appreciation. Sigh, I guess I have to go to another place for my massages.

60 minute couples massage was very good. Lady that made our reservation, didn't speak English very…read morewell, but our appointment was correct. After the massage, we were offered small bottles of water, and a piece of candy.

The BEST spa. Inside is absolutely beautiful. Their retreat room was so cozy and inviting. The…read morelocker rooms were clean. Everyone here was so nice and kind. My husband got a massage from Jessica and she was amazing. I do like that they offer specials and that they have memberships to save money. I can't wait to come here for a facial.

If you're looking to pamper yourself or someone else, this is the place to go. You can clearly tell…read morethey put a lot of thought into having a relaxing and luxurious-feeling experience. The environment there was so calm, the robes were fluffy, slippers comfy, changing rooms comfortable, massage beds adjustable, and the music/massage firmness to preference. If I didn't live out of town, I'd be here regularly. Thanks for a great facial and massage!

I was looking up reviews for prenatal massage on yelp and on google and found this place. It got…read moregreat reviews for both. I called and scheduled my massage for 90 minutes. I got a confirmation email for 90 mins as well. I couldn't wait to come here because I was having back and leg pain. When I got here I could tell I was probably one of the last appointments for the day. The girl up front was super friendly and also confirmed my 90 minute prenatal massage. I don't remember my therapist's name but she was very friendly and sweet. I'm rating this 2 stars because she talked the WHOLE time during my massage. I knew her whole life, her husband and kids, the church she went to, where she grew up, etc. I tried to be discreet and close my eyes to give her a hint but she did not take it. It was not relaxing at all. Although the massage was good, I was upset because she only gave me a 60 minute massage. I didn't realize it until I got dressed and saw the clock. I went back to the front and said something to the girl and front desk and she apologized. I didn't get charged for the 90 min massage but still I was really hoping for the full 90 mins. I have no desire to come back here again.

Simply the best massage I've ever had! I work at a computer all day plus overdid it at the gym…read morerecently. Alicia was able to smooth out all the knots and sore spots and I feel great! It's spotlessly clean, smells lovely and the rooms are so inviting. Very easy to book an appointment. The address is easy to get to and the staff is super-friendly. I loved it so much I signed up for a membership! I think it's time I treated myself to some pampering.

Great spa day. They upsell so be ready but not high pressure, I will come here again.read more

Gwyneth gave me an amazing hydra facial! Wonderful experience. Highly recommend Woodhouse and…read moreGwyneth!

If you're ever in South Carolina for a wedding and you want a different hairstyle/color Maggie at…read moreUrban Nirvana is the person to see. I love my chestnut color and the new hairstyle fits me perfectly. Unfortunately, I live in Oregon so visiting SC isn't conducive to visiting your establishments again. The vibe was quiet and chill.

I had a massage from Denise P. I've had Many many massages over the years because of a neck injury…read moreand I have to say this was by far the BEST massage I've ever had. Everyone at the salon was very kind as well. I can't wait to come back.

I have been a client of Sarah Murdock for three years. I met her while she lived and worked in…read moreMyrtle Beach, SC. (This is TJ, apparently I am on my husband Mikes profile) Her skill and care as a therapeutic massage therapist, was key in my body's healing, and kept me balanced and healthy while I worked hard in my own career as a massage therapist. Sarah was also very tentative to my specific needs and approached each session with the intention to not only give a great massage, but educate me when I needed it. She is skilled at both traditional massage and deep feet Ashiatsu. Highly recommend her if you need deep tissue massage, or if you just want to feel absolutely amazing! Myrtle Beach misses her but Greenville is not too far for a great massage. It's worth the trip.

Sarah is extremely skilled. I am a retired neuromuscular massage therapist and so I am very picky…read moreabout who I let work on me. Sarah is amazing and I will continue to go back to her as long as she is practicing.