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    Serenity Hair Studio

    5.0 (2 reviews)

    Services - Serenity Hair Studio

    Haircut

    Makeovers

    Makeup application

    Serenity Hair Studio Photos

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    7 years ago

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    4 years ago

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    Sunless 2 Go - Brow Shaping, Sunless Organic Tan and Acrylic Nails with Gel Overlays

    Sunless 2 Go

    4.3(3 reviews)
    0.4 mi
    $$

    I had both positive and negative experiences working with Dena of Sunless2Go. Dena was incredibly…read moreprofessional, personable, and sweet! I came with my mom to my makeup trial at Dena's studio and Dena walked me through everything. She had a great eye for what looked best on my skin-tone and facial structure and wasn't afraid to say, "you know that doesn't work for you, we should try this". At one point I wanted to try a nude color (which I'll call Color A), but Dena, my mom, and I all agreed that the nude color looked dry and chalky on me. Dena wonderfully informed me that I would need a richer color to imitate my actual lip color, which I couldn't achieve using a typical nude. So we went with the non-nude color (Color B) that was perfect for my lips. My mom and I left feeling great and very confident in her services. On the day of the wedding Dena was punctual and sweet, and even offered to help when we couldn't locate our wedding coordinator. Dena was excellent in many ways, but there were a couple things that did not go so well. One of my bridesmaids had an unfortunate reaction to the eye makeup Dena used. Her eyes were burning and watering. Dena was great and helpful and tried to fix it, but even after Dena left, the issue came back and my bridesmaid had to have my friend (another makeup artist) remove and redo some of her makeup. This same bridesmaid felt uncomfortable that Dena cut down her false lashes with a pair of scissors so close to her eyes. Maybe this is a standard practice, but my bridesmaid wasn't comfortable with it and was not pleased with her overall makeup. My mom was not thrilled with her makeup either, and altered it a bit as well after Dena left. I also had an unfortunate experience as the bride. Part of Dena's services included a bridal touch-up kit so that I could freshen up my lip color right before walking down the aisle. This is such a thoughtful service and was one of the reasons I chose to use Dena's makeup skills (along with her great knowledge and professionalism). However, minutes before the wedding ceremony started, I used the lip color in the touch-up kit to freshen up my lips only to discover that my lips looked completely different than they had right before reapplying. I showed my mom and my bridesmaids in case I was mistaken, but they all agreed that the color was not the same color. The new color looked very dry and chalky (almost just like Color A which we decided NOT to use during my trial). That was incredibly disappointing and disorienting, but my mom helped me wash off the incorrect color and I applied some of my own lipstick instead. That was a very stressful, frantic situation because it occurred minutes before the ceremony started! After the wedding, while I was away on my honeymoon, I contacted Dena about having received the wrong touch-up color and she was incredibly apologetic and accommodating and arranged to send me the right color. She ended up sending me Color A again (the incorrect color)! Once I informed her of this, she noticed that she had Color A written down in her notes so she concluded that I must have received the right color all along and that it only looked different when reapplying at the wedding because I did not add all the necessary coats of primer as she did. I was disappointed by this response because during my makeup trial, Dena was so detailed, and both my mom and I remember vividly that the color we chose (Color B) did not require layers of primer when she applied it. We remembered that the color came on perfectly without any manipulation. And if it were true that the touch-up color would require so much manipulation and extra primer to look nice again, why was I not informed me of this when I was left me with the touch-up color? I believe that Dena accidently wrote down Color A instead of Color B after my makeup trial (because while I was finishing my trial another client came in so there was a bit of a shuffle and rush to switch places) and then on the day of the wedding I believe Dena used a lot of primer and manipulation to make Color A look similar to Color B, but in the end when I reapplied it, I was left with the chalky color that did not go well with my skin tone or my lips. Beyond that lip-color mix up, Dena did an AMAZING job on my makeup (the pictures are gorgeous and I couldn't have asked for a better look!) and she was incredibly kind, prompt, personable, and professional. I would recommend, though, to future customers that you write down yourself what makeup colors and brands you decide on with your makeup artist so if you accidentally get a color or another service that does not seem correct to you, you can verify yourself with your own information, because everyone makes mistakes. Dena tried to resolve the issue, which I greatly appreciated and she was very responsive. In the end, the issue was not able to be resolved and I never got the name or a sample of Color B, so I requested a refund for the touch-up kit.

    Dena from Sunless 2 Go did such an amazing job with my sunless tan, as well as my manicure. I never…read morefeel like my hands can look good (I'm a nail biter, after all) but she made my nails look gorgeous! The whole experience was comfortable and fun. I'll definitely go back to S2G for my sunless tans and my mani/pedis. Loved it!!

    Photos
    Sunless 2 Go - Artisitc Gel Nails

    Artisitc Gel Nails

    Sunless 2 Go - Brow Shaping and Sunless Organic Tan

    Brow Shaping and Sunless Organic Tan

    Sunless 2 Go

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    Makeup by Laura V

    Makeup by Laura V

    4.6(8 reviews)
    4.3 mi

    Laura thinks I look great. I have the text messages to back up. you can contact me to see the…read morepictures. She's a very nice person. She was compassionate, responsive and sincere when I contacted her about correcting another person's work and all through our contact, up until our last texting. Our conversations made me feel taken care of and in good hands. The photos and reviews on her website are (mostly) great. She told me she does more corrections than initial liners. After two sessions with her I am sorry to say that she has the best of intentions but, in my case, did a very bad job. She didn't listen to me - twice - when I told her the liner wasn't even. (I showed her a picture from her own website as an example of what I would like. It's the picture below mine.) I went to her for a correction and to add the top liner. The bottom liner now looks worse than the original issue - and this is after the second session touchup that should have finished the corrections on the bottom. In our texting back and forth regarding this she said she could not understand why I came at her with such anger. She was right. I am angry. She also said that I accepted the results after looking in the mirror. She's right again - but ONLY AFTER TELLING HER THE BOTTOM WASN'T EVEN - BOTH SESSIONS - BUT BEING REASSURED BY HER THAT IT WAS AND IT WOULD EVEN OUT. It never looked right to me. I texted her twice after the second session about it not being even and she told it looked great and that I had to trust the process. I finally send her the "angry" text and told her I am getting a saline removal procedure to try to fix what she did and request a partial refund since the top line is OK. She responded that she offered a third session to fix this and that since I was so unhappy we should just part ways. I would not give her a third try after the second fail.

    WOW. I got my LashLift from Laura and it was life changing. My lashes were short-ish and straight,…read moreso I wasn't expecting a miracle, but when it was all done and I got to look into the mirror, I was shocked. My lashes were lifted and gifted. Laura was amazing. She talked me through the entire session, telling me what she was doing and why it was being done. Laura is beyond educated in the process and products she uses, which makes you feel even better with choosing to get a LashLift. She even gives you a cute after care box! My life and my lashes are transformed thanks to Laura! Can't wait to go back for my second session to get even more lifted

    Photos
    Makeup by Laura V
    Makeup by Laura V
    Makeup by Laura V

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    Serenity Hair Studio - hair - Updated May 2026

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