I scheduled an appointment for a updo at 10AM & make up at 11 AM, at 11:30 I was still sitting in…read morethe chair for the updo because the stylist could not do it and she told me she was nervous, the end result to my style was nothing that I wanted and when I asked her to go get help from another stylist - it literally took 15-20 minutes as I sat in the chair wondering what was going on. The stylist that came out to help said nothing wrong my style, asked if I ever had a up-do before and I replied many times, she said if my hair was pulled up and back I would look bald, she spent 1 minute fixing my hair and said it was fine, but it was not fine. I do have shorter fine hair but I have never ever had a stylist have a problem putting my hair up. My son was married last year and I had a full beautiful up do that last all day and night. I went to MJ because of the great reviews and this was for a family photo shoot. I an very disappointed in the service and the way I was treated regarding my hair. The young lady that eventually did do my make up after sitting in a stylist chair for nearly 2 hours did an amazing job on my make up and my daughter in law's makeup and hair. I was a bit miffed during the duration of my time in the stylist chair because other stylists could see she was struggling terribly and I am literally sitting there all that time and no one offered to help her or get her help. I do not know the criteria at this salon but certainly it is not a team effort. I expected someone to offer to help her but to no avail. I do want not anyone else to experience what I experienced at this salon - but I would not go there for any formal hair styles. Kudo's to the make up girl, very professional and she did a wonderful job with make up. I was charged full price for my hair and I never received an apology. This was a very important day for my family photo shoot so and this is what i got.

The owners daughter is a stylist and did a horrible job on my hair color. My hair was suppose to be…read moreblonde and she turned it a horrible orange color. Her mom (the owner) had to take over and fix the nightmare. Not only did the daughter do a horrible job she was giving me a bunch of attitude because I wasn't happy that it was the wrong color. Definitely don't go to this salon!

I absolutely LOVE IT here. I started coming in January and Kubra is amazing! She's so talented,…read moreeasy to talk to and makes you feel comfortable! The salon is really clean, organized and everyone is nice!

Absolutely love this place. Had full highlights and a blowout done today by Rachel and she was…read moreamazing!! I've never highlighted my hair before, but she made me feel so comfortable with the whole process and my hair came out amazing!! Definitely recommend this salon and definitely Rachel too, she's the sweetest and a color pro!!

BEWARE.... I met with Kristi for a consultation to get hair extensions after losing my hair the…read morepassed two years. I showed her the picture of what I was hoping to achieve. (See photo) My hair was dark brown and a blunt cut just at the shoulders. I ordered 18" wefts through her per her suggestion. The hair that was sent didn't look AT ALL like the hair I was hoping for but this being my first time with extensions and she said she could color them so I trusted her and the process. Instead I looked like a clown with my dark hair and ice blond extensions and no blend whatsoever. (See photo) It wasnt anything like the photo but I was trying to go with it. I asked her to add blond to my hair to at least try to blend into the extensions. The color blended better but the cut did not. She cut over FOUR INCHES off of my $300 extensions. Mutilated my natural hair and it still didnt look good. (See photo) I couldn't wear my hair down, no style could make these look good. I've been very frustrated that I decided to take the extensions out to find my natural hair completely botched, completely thinned out and uneven. I sent Kristi a message and she called me with such attitude. She literally argued with me for 10 minutes before finally admitting the extensions weren't right and admitted she shouldn't have put them in, especially knowing I would need more hair that I wasn't aware of yet. She offered to purchase new extensions for me adding that would be the last thing she would do for free. Two days later she called me to let me know she would NOT be ordering new extensions for me, that she had random pieces of extensions laying around at the salon she would use and place my cut up extensions back in my hair. I explained that wouldn't give me the look I paid for. She told me to go see another stylist somewhere else. This woman was so unprofessional, rude and unapologetic after destroying my natural hair as well as the hair extensions I paid hundreds for. I gave her multiple chances and suggestions to right her wrongs but she told me she would not do any of that and she doesn't give refunds. If you have good luck with her, be grateful cuz her customer service is astonishing.

Tina was so incredibly patient and sweet to my elderly mother in law. She is also a serious hair…read moreguru! She has a gift for coloring and wow I am beyond impressed by her ability to hide all the grey, color match from a photo, and execute a look. She is honest with what she's comfortable doing, and she is easy to talk to. Thanks Tina for making Laila's bday extra special. The hair salon follows all the strict guidelines to make sure everyone is safe and masks are worn and stylists work spaced out and only one or two at a time. This is definitely our go to salon in Rochester!

When I searched for a hair stylist for my wedding, I had no idea that I would meet such an amazing…read moreperson and artist. Steph went above and beyond to make me look and feel beautiful on both of my wedding days, my small COVID wedding and my large dream reception. Steph listens and has amazing intuition for styles (for some of my less decisive bridesmaids), and added extra pizazz to make sure every woman felt and looked incredible. Her prices and travel fees are extremely reasonable, and her artistry is unmatched. Save yourself the time and give Steph a shout so you feel as beautiful as I did on my special day(s)!

From the owner: The Elevated Studios is a luxury beauty and photography collective based in Syracuse, NY — designed…read morefor modern brides, bold women, and unforgettable moments. We specialize in high-end bridal hair and makeup, editorial boudoir photography, and destination wedding content creation. Whether you’re walking down the aisle in Upstate New York or celebrating across the globe, our team delivers elevated glam, timeless imagery, and curated experiences that go far beyond “just hair and makeup.” We bring a calm, luxurious energy to your day — and craft visual stories you’ll relive forever. We offer: • Bridal Hair & Makeup (in-studio + on-site) • Destination Wedding Glam Packages • Bridal Boudoir Photography • The Luxe Soirée Bachelorette Experience • Content Creation for Weddings & Events • Creative Direction & Editorial Shoots Our work is rooted in intention, storytelling, and style. You don’t just look beautiful — you feel it. You live it. Serving Syracuse, NY and destination brides across the U.S.

Their was hair in my food and all over the floor a very unsanitary environment they didn't replace…read more my food I find that very unexpecteable and I recommend not coming here if u value good service

From the owner: Monabella salon is a private salon studio offering exceptional beauty service for women.read more

Susan is great!! She listens to what you want, advises you! She has been doing hair for quite…read moresome time and used to own her own salon! She knows the latest styles and what will look good on you. Shes a color expert because she had worked with the best in this industry!

I asked for a blonde balayage over blue hair dye, a near impossible request. Erica was amazing. She…read moreexceeded my expectations with ease and in a timely manner. She is excellent company & offered me coffee while my color set. The salon itself is beautiful and clean, and they have a wide range of quality hair products available to buy. Definitely check them out!