LOOK ANYWHERE ELSE! DO NOT RENT HERE!!!!! THIS PLACE IS A TRAP!!!!…read more I first signed up in 2017 and had an excellent experience until Oct 2021 when Regus decided to increase all of our rent about 35%. I got so upset that they lowered it to 25% but I had not had an increase like that since I arrived to Regus. I had just upgraded my office space, and I was not expecting such a price gouge. I spoke to about 10 people about it and they assured me nothing could be done. I should have RUN then but I stayed and when I decided to stay I noticed all new carpets, painting, and art lining the suite. Unbelievable and note that the entire year of 2020 they worked the manager so hard because only 1 person could be up front that she left! She was a GEM. And then still the other manager that took her place in 2020, he left early 2022. No one could work there anymore. There was so much to do and less staff. But they did not decrease our rent even though they took away our support /receptionist staff. Now, the district manager that was here since I first began with Regus in 2017 also left. She personally told me she was overworked and now there is a front desk manager and a district manager that are changing everything that worked so well for my business for all of these years. And they will not let me out of my contract no matter how much damage they have caused me, my business etc. They double charged my card the past two months and even though I pay on time automatically via credit card I was charged a late fee 3 months ago. The customer service is the worst situation you could imagine. They close tickets without even asking you if you are satisfied with the results. I could go on and on about the past 1 year that has been a NIGHTMARE for me. I used to have front desk staff that was really looking after my business, but now they are just nickle/diming everyone. It is INSANE how much this place has changed. It makes me sad because I really really enjoyed being here 2017-2020. They really cared about the success of my business and now. I have pleaded with the building to get with the times on the internet that is 60Mbps and they wont even entertain the thought even though this is not a purchasable speed any longer. It does not even exist. Their answering service worked well until they outsourced it. And I have no idea what the manager does all day except for complain about what she does not want to do. This place is a JOKE really! DO NOT RENT HERE!

From the owner: For more than 30 years, we've helped businesses find the right way to work by creating the perfect…read moreworkspace for their people. Our extensive network of locations enables companies of all sizes to work wherever and however they need, being part of a global business community of 2.5 million people.We believe in giving businesses choice, flexibility, and access to a thriving community. We create bright, inspiring workspaces that can be customized to individual needs within consistently professional environments. Our office space, coworking environments, business lounges, and meeting rooms come with everything taken care of. Experienced, friendly teams organize all the details and services so people can be more productive and stay focused on what's important.Our office products also offer a benefits program with exclusive discounts and bespoke procurement support, ensuring businesses have access to tailored solutions that enhance their efficiency and value.Our flexibility sets us apart. Everything we do is on flexible terms, so businesses can effortlessly scale as needs change and take on workspace that's right for them today and tomorrow, wherever they need to be. By building a global network of workspaces, we enable businesses to work closer to home, closer to clients, and closer to new opportunities.

If I could give them a negative star I would. This is the biggest scam I have ever seen. Hidden…read morefees, auto renewal that you're not even aware of even once you tell them that you want to cancel. $700 restoration fee when you didn't put a single hole in the wall or anything. There is a hidden fee for everything. They will send you an email on the first of the month and charge you a late fee in the same month and try to backdate it and tell you that it was due on the 30th of last month. They are completely based out of the UK there's nobody here to talk to you. There's no 1- 800 number to call. The people that work there don't even have anyone to call. They supposedly can't call and talk to anyone above them. They say everything is automated emails subscriptions whatever so there's nobody to argue with there's nobody to fight with. Your screwed is pretty much what they tell you, and they will pull money out of your account without your permission. Do not do business with this company. They are the biggest ripoff I have ever seen.

After being with this company for over 6 years, new management has taken over and increased rent…read moreover 30% in 2021 after they left us with only 1 person at the front desk during covid. But at the same time, please know that they upgraded their entire facility with brand new carpet and paintings on the walls and also painted the walls. They increased rent but took away the printer behind the front desk, the ability for the staff up front to purchase even sticky notes! Besides that they took the call answering service which was very helpful to our business, and gave it to another company and I lost so much business because of dropped calls, missed calls, missing emails, and just lousy excuses. The service did not work the same and was not consistent. I am stuck in this God Forsaken contract for one more year even though they have double charged us 3 months this year and then they have given us late fees at least twice this year even though the payment is AUTOMATIC! But when we put in a customer service inquiry. They don't care, and they are not responsive. They only close your ticket and send you a survey which is expired when you open it. DO NOT RENT SPACE HERE. I have friends who also have space here and their rent increased in 2021 just like ours did. It used to increase just 6% per year but this was ridiculous and they did it right after I upgraded to a new office after being there 6 years. They changed their policies about what we had agreed RIGHT AFTER we signed the 2 year contract last year and now they are just pleased to tell me we are stuck in the contract. This company is Nasty and DIrty and treats small businesses horribly. They take advantage and their customer service is DESPICABLE to say the very least. They don't keep you updated. They don't care. Who wants to do business with someone who does not care? Oh, and if you want confirmation of this, then go to BBB and see over 130 complaints-unresolved.