Shout out to this location from the moment I booked the appointment, to the time I went for my…read moreappointment. Everything was seamless and hassle-free. I was worried after seeing the poor ratings and hoping my experience will be okay. Thankfully it was more than okay! When I called to book an appointment, I spoke with a nice staff (forgot her name) and she booked my appointment after checking I was in the system and obtaining my insurance information. After booking, I received a text message to complete some forms prior to my appointment - which took a few quick minutes. Appointment is approaching within a few days, I get a text with address info, my appointment date and time and what my copay will be. Plus, to confirm my appointment. I forgot about this text and they called me later that day for verbal confirmation. The appointment day comes and I have an early 9am morning appointment. The reminder does mention to come 20 minutes earlier. Parking in the morning is okay, but I can imagine it getting full for afternoon appointments. They open at 9, but people are there before 9 because 1st come 1st serve basis for their X-RAYS, etc. but for US it's by appointment, so I was seen right at the dot after checking in. I did have to fill out a form to provide my updated address and also paid for my copay before going in. The US technician was Sage and she was friendly, quick and got me out in 15 minutes. No frills! Overall, a positive experience and I believe they are trying their best to serve their customers to their best of their ability. Imaging centers always have a wait but I'm so glad they honor the services that has appointments scheduled!

They are refusing to refund me the difference amount money between Healthcare charges (Explained of…read moreBenefits) and the copayments which they always charge higher on my credit card before the services. You have three options to file a complaint against this medical group. At first file a dispute with your health care company, second file a complaint with California Department of Health and Management and finally file a dispute with your credit card for a different charges as I did. Finally my credit cards took care of the issue and permanent credit the difference charges back to my credit account. They are horrible for customers services.

Love It staff is friendly I was able to take my whole family. I bought the last package and was…read moretotally worth it. They play music while ur on season

Amazing service provided at this location!! Ultrasound tech, Vonna, did an amazing job. She was so…read morewelcoming and made our experience there a great one !! She was very knowledgeable and went above and beyond by offering us amazing tips to help me through the remaining weeks of my pregnancy. 3D pictures have amazing quality and the office itself is so spacious and cozy. I felt very relaxed and comfortable with her . I would highly recommend you get your ultrasound done here !!!

Had a better experience here a couple weeks ago for an MRI. Place is crowded as usual. I didn't…read morewait as long as other patients since I had an appointment, and X-ray only allow for walk-ins. Place needs a better system to accommodate for walk-in's though. They apparently switched to a new system, and for some reason my mom kept receiving notifications to complete some forms. The website link they made me fill out also doesn't work either. Good try though. The lady who handled my MRI paperwork was quite nice. She didn't give me issues for forgetting my insurance card and allowed me to email it instead. MRI tech was also polite too. Was at the center for 45 mins tops to get my cabeza screened. This place still has its flaws and one of the few imaging centers in sgv that accepts medi-cal recipients. If anyone has the option to, I'd recommend to go elsewhere. Huge 180 from my visit from several years ago where front desk staff were extremely rude.

Terrible service! Rude front office staffs!…read more All staffs are not trained well and awfully ruined to their patients! They think they are the only testing labs in the community so they think they entitle to treat every patients rude and disrespected! It is my doctor's choice within their network to use them . If i have a choice i wont use unprofessional service when they are in a professional field. I asked her to let me talk to the manager , she said no. Just come back another date she that set my new appt without letting me know when i thought she checked me in for my appt. I drove an hour drive to here and i did called her and said because the freeway i came from have accident in the front so traffic will be 10 mins late when i arrived she get my ins card , id and i thought she checked in and she went yo back office and dont say anything then come up and said see me next time. She literally wasted another 10 mins and she blamed on me. She could have tell me and dont check me in and wasted my time and said dont see me! What a shame when you are in professional setting and act so low! Worst is another lady came over yelled at me too! I said what the heck? The security was good shaking his head how they treated me! No mercy and treating patients extremely horrible and terrible! Feel sorry for the owner of the business that have terrible staffs mistreating his customers

Went in for a simple drug screening. No appointment was told could take 2 hours, was in and out in…read more30 minutes. It was busy but if you have an appointment it shouldn't take long. Arlene helped me out she was fast and professional.

I wasn't able to make an appointment online despite showing that there were available times…read more(perhaps due to a glitch), so I walked in and only waited 5 minutes. Arlene was incredibly accommodating and friendly, especially since I came in 10 minutes before closing and she was the only one working. I was in and out in less than 10 minutes as a walk-in patient! Would come again

It was my first time doing the 3D/4D ultrasound and it was better than I expected. I loved this…read moreexperience and the stuff members are really cool and helpful. Fernando offered me another free session because of my baby position. Everything was great. I highly recommend this place.

An amazing experience! Highly recommend…read more I had looked up 3/d and 4d ultrasounds and saw a different location but when i called to get info the lady on the phone was rude and didnt really seem like she wanted my business. Which backed up all the bad reviews they have. Came across Procreate 4d ultrasounds. Marisol replied to my ever question and gave me more info than i had requested. She is so nice friendly and gave me advice on what to do to have the best scans before my appointment. Please follow her directions. I loved seeing my baby. It looked so clear. Fernando made me feel comfortable and explained to me everything he was doing and told me what to do to help my baby move so we can get better scans pictures and videos of my baby.

If you have a family member with a language barrier or just from an older generation, make sure you…read moreschedule an appointment for them on their website and come with them. The front desk staff is not patient or friendly at all to those with tech illiteracy. First of all, the stress of COVID precautions means only 7 patients are allowed at a time in the waiting room. Which is not a bad thing, but it creates a waiting system especially for those without an appointment. Personally, I did not have any problem checking in or waiting to be seen. It was smooth sailing for me. But it really bothers me when our elders and those with a language barrier are treated as second class citizens when the people working there obviously also speak Spanish too, proven because I heard them speak it. Parking was easy and so was finding the place.

The wait here is absolutely ridiculous. There are so many people waiting that there isn't even…read moreanywhere to sit. They definitely need to hire more techs or have better staffing during busy hours. When we arrived, there was only one person drawing blood while also taking care of the front. Another tech eventually came back from break, but instead of helping with the long line of patients, they were in the back chatting while everyone continued to wait. It's extremely frustrating to sit here for hours, especially when you can see how understaffed and unorganized the location is. I completely understand that places get busy, but when patients are waiting this long and there aren't even enough seats, something needs to change.

Run run run!!! Do not enter this establishment you will regret it…read more Twenty people in front office not lunch time early morning. Takes over an hour to ask about appointment. After another hour to give paperwork, then an hour to get a test. Go elsewhere...

The stupid girl who answers the phone wont let me make an appointment for a MAMMOGRAM even though I…read morehave an ORDER FORM from my DOCTOR and I am in severe pain. Only because in THIRTY YEARS OLD, theres a reason i have an order form stupid uneducated girl.

Since I see my doctor's at Garfield Health Center, I get my blood drawn from Sun Clinical Labs…read more This location is on the 2nd floor of the Garfield Health Center building. It can be busy, so you need to get a number and wait your turn. I went this week (11/12/2025) and it was fairly quiet, but as I was leaving many people were lining up. The people come in waves according to the workers. The phlebotomist who was there when I went was very good. I barely felt the needle poke me. Parking can be a challenge. The parking lot is small, so you may have to park on the street, but make sure you read the parking signs. Xie Xie!

The receptionist is kind and has great patience. Phone calls came in almost every minute just…read moreasking the same question (appointments). The receptionist replied patiently that all Sun Labs are WALK IN and provided suggestion the best time to come in. Also, the nurse who did the blood test finished her job professionally. No one likes doing blood tests, but if I have to, definitely I will go to this one.

This place is amazing! Maria is the best! She is sweet and makes you feel really comfortable as…read moresoon as you meet her. She confirmed my babies sex without a doubt my baby girl after 4 boys! I'm extremely excited!!

So being that mothers day is right around the corner, my wife and I decided to try to get the…read moregender reveal done for mothers day. So I called Maria, who did my wife's ultrasound several times before, and she was willing to fit us in around 2 pm today (5/12). So we got in there, did the ultrasound and had the gender results in an envelope for my sister. She's simply amazing person. She even did this on her day off... which is nuts to us, because we really didn't want her to go out her way to do this. But she was more than willing to do such. Please if you haven't schedule an ultrasound, set one up with Maria. She brings this comforting feeling to those she work on. It's like she family to us. We can't wait to set another appointment with her to get the 3D and 4D package done with her.

This office put my elderly diabetic mother in law through something completely inexcusable. She…read morewent through the entire colonoscopy prep, drinking the full solution, spending the night in the bathroom, not eating, managing her diabetes around a procedure that was apparently already cancelled. Nobody called. Nobody sent a message. We found out when we showed up. For a diabetic senior, skipping meals and doing a full bowel prep without proper food or medication management is genuinely dangerous. Blood sugar can drop to critical levels. This is not something you do to someone and shrug about when they walk through the door. When we said something, the receptionist got defensive and rude instead of showing any accountability or basic decency. Not even an apology. Do not trust this office with an elderly or medically vulnerable family member. A simple phone call was all it took and they couldn't manage that.

They all work well with the patients. They take very good care of you. They also move pretty…read morequickly in-between patients. Never had an endoscopic done. I was nervous, but it was a breeze. Medicine works wonders while being treated.