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    Sequence Orthodontics

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Sequence Orthodontics

    Orthodontics

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    8 years ago

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    Kumra Orthodontics - #ILoveMyNewSmile

    Kumra Orthodontics

    5.0(73 reviews)
    46.9 miDowntown

    Kumra has been an amazing partner in our son's oral health and development. We got a late start…read morebecause we were overseas in his early teens, but everyone at Kumra has worked patiently and compassionately with our son to improve his bite and his smile. He has not closely followed the protocol for Invisalign, but Dr. Mina has been an absolute gem: giving gentle encouragement or matter-of-fact redirection as needed. Everyone from the receptionists to the assistants are friendly, polite and professional. You can't go wrong with Kumra Orthodontics. (Alas, our son prefers that I not post a pic of him and his pretty smile)

    I went to Kumra Orthodontics after dealing with a dental issue that had impacted my appearance--and…read moremy confidence--for nearly a year. Due to an issue with my bite, I kept biting my lip, which caused swelling and scar tissue. It became noticeable when I ate and talked, and it honestly made me shy away from social interactions. I kept putting off seeing an orthodontist, and after this experience, I truly wish I hadn't. My free consultation was better than I could have imagined. From the initial phone intake to the stunning, luxurious office, every single staff member was friendly, caring, and genuinely invested in making me feel comfortable. The entire experience felt thoughtful and personalized, and I walked away feeling fully informed about my care and next steps. Jessica handled my intake and X-rays and made the entire process completely stress-free. She took the time to get to know me as an individual, asked thoughtful questions about my concerns and hopes, and was clearly knowledgeable and capable. Viviana, the practice manager, is truly an angel on earth. She radiates warmth and kindness and clearly loves what she does--it shows in every interaction. I had absolutely no reservations or fear because of her care and reassurance. And Dr. Mina... I don't even have the words. She was honest, compassionate, and incredibly thorough. I never once felt pressured into an expensive or unnecessary treatment. We reviewed my X-rays together, she answered every question, and we came up with a plan that was conservative, affordable, and effective. They also referred me to an oral surgeon to evaluate the scar tissue on my lip to determine whether it would resolve on its own or needed to be addressed. That level of care and foresight truly meant so much to me. I walked in terrified and resigned to the idea that I might need braces. Instead, after discussing my options, I ordered retainers. Viviana did my scans and talked me through everything so I felt completely at ease. They even put in a rush order so I wouldn't have to be uncomfortable any longer than necessary. I am beyond grateful for this team and will absolutely be a lifelong patient. If you're considering orthodontic care--don't go anywhere else. Just go to Kumra Orthodontics.

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    Kumra Orthodontics - One of our Kumra Orthodontics patients!

    One of our Kumra Orthodontics patients!

    Kumra Orthodontics - Reception

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    Reception

    Richard J Lee, DMD - Patuxent Orthodontics

    Richard J Lee, DMD - Patuxent Orthodontics

    1.0(2 reviews)
    5.3 mi

    I agree with the post from two years ago. "Free consultation" for three kids turned into a total…read moreof $1,200 insurrance claim for 3x dental diagnostics.

    Beware! This office advertises free consultations. What they don't tell you is that they bill your…read moreinsurance for "records" after your free consultation. If your insurance plan has a limit for lifetime orthodontic care, it will be used up because of the free consultation. We got bit by this, and as a result, we have to pay $346 out of pocket for the "free" consultation. We went in for the free consultation, but chose to go with another orthodontist because this office was slow to return phone calls, not very helpful with questions, and not willing to submit to our insurance for a preauthorization, something other offices are typically happy to do. At no point did anyone at this office tell us that they would be billing insurance for a free consultation, but they did. A year later, my son is about to get his braces off, we get a call from our orthodontist (a different office in the area which I would unreservedly recommend). His lifetime limit for orthodontic care has been used up, and we owe $346 over what we thought we would owe. So, we wound up paying $346 for our "free" consultation with Dr. Lee. I called Dr. Lee's office to see if I could work this out. First I asked the receptionist if they billed insurance for the free consultation. I spoke with two different receptionists, and both said without hesitation that, no they did not bill insurance. When I pressed the matter, they had me speak with billing. Finally, billing said that they did charge insurance for "records." When I explained our situation, the billing rep told me that I should have had a better understanding of my benefits. When I mentioned that the receptionists had said that insurance was not charged for the consultation, she said that they didn't bill for the consultation, but for "records," and that I should have asked "the right questions." Really? I asked "Will you charge my insurance for the consultation?" and that wasn't the right question? She expects customers to know to ask, "Will you charge my insurance for records that you start during the free consultation?" Needless to say, this office is not interested in making this right. They have $346 from my insurance, which I wound up having to pay my current orthodontist. They have zero interest in helping us work this out with our insurance or our current orthodontist. Stay away! Like I said, not only did this office cheat us out of $346, but they are also slow to return phone calls and unhelpful with customers' questions. I can't recommend other orthodontists in the area by name, or I would, and don't fall into the trap we did: don't even go in for a "free" consultation. If you decide to go to a different orthodontist, you'll wind up paying $346 for that "free" consultation!

    Sequence Orthodontics - orthodontists - Updated May 2026

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