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SEPHORA

3.4 (172 reviews)
Closed 10:00 am - 9:00 pm
Updated 1 month ago

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Waiting area for dad/husband/boyfriend lol
Austin R.

I only give reviews if they are truly noteworthy and with that being said I hate giving negative reviews, however, sometimes it is unfortunately necessary. Fortunately I rarely do and am happy to instead give accolades to celebrate positive interactions, amazing service, and wonderful souls. Earlier this month, while taking my boyfriend's daughter for her first makeup lesson, I scheduled a quick visit to learn some basics from one of the artists at this location. Pretty soon into it I was getting the feeling that the artist, although well intentioned, was not very experienced with Asian eyes. This was a main point of the visit. I didn't want my boyfriends daughter to have a negative experience so I sought out the manager Stacy and she not only came to the rescue, but she handled the entire situation with grace, professionalism, kindness, empathy, and enthusiasm. I am so grateful for Stacy's support and understanding of the situation and how delicate it needed to be handled so as to not make anything a big deal, a negative experience, or hurt anyone's feelings. Thank you so much Stacy! You are a superhero in so many ways! *picture posted is of the dad's/husband's/boyfriend's "area". Too funny to me *

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10 years ago

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11 years ago

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11 years ago

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10 years ago

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15 years ago

Such a great makeup store. Its full of variety, color, and the girls are so nice here! Need help? They are there for u!

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Page 2 of 5

Ask the Community - SEPHORA

Review Highlights - SEPHORA

Too Faced, Urban Decay, Illamasqua, Laura Mercier and Tokidoki all have beautiful color options from fresh to funky.

Mentioned in 4 reviews

Read more highlights

Nordstrom Galleria at Roseville

Nordstrom Galleria at Roseville

3.5(374 reviews)
0.1 mi
$$$

I'm so glad that we have Nordstrom's in the Roseville Galleria. Their alterations department does…read moreexcellent work, and an excellent job taking up the sleeves on a jacket, and replacing the shoulder pads under the liner was perfect. The seamstress, Sharon, came out upon my request to make sure the jacket fit right, and gave excellent advice on other alterations I may need in the future. Sharon was so awesome, and sweet. Staff were so helpful, and would actually help search for an item I'm asking for. It doesn't matter where it might be in the store. They take the time to find what you need. Today, Jaleh and Berbel were both very helpful. Their assistance is so appreciated. Fale, in the shoe department was also very helpful, and knew which shoes to bring to me, that I needed for a special event. He listened intently as I described the clothing I needed to match, and made it so easy for me to purchase a couple of pairs. Christine, in cosmetics, is awesome too. She is so helpful in selecting the skin care products I needed,especially while I am dealing with health issues that have affected my skin. Even if it's not in the line she works with, she'll find what works best for me. I have not found any other store that comes close to the customer care I've found at Nordstrom's.

To all the ladies out there who have endured tedious & frustrating bra shopping, I'm happy to…read morereport a good experience can be had here. I didn't need one myself, but you can schedule a free 30 minute bra fitting appointment online. I could hear consultations happening in the fitting rooms from staff that sounded knowledgeable & friendly. I wanted to try a certain brand that they sell here. The department was nicely organized. I was approached by Alyanna who offered assistance. She retrieved my size from the stock room when I couldn't find it on the racks. She also set me up with a fitting room & checked on me to see how it was going. She rang me up & wrapped my purchases nicely. She was very personable & helpful the whole time without feeling pushy or intrusive.

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Nordstrom Galleria at Roseville
Nordstrom Galleria at Roseville
Nordstrom Galleria at Roseville

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SEPHORA

SEPHORA

4.3(38 reviews)
0.4 mi

I stopped by Sephora after dinner to restock a couple of items. It was around 5:30-6 in the…read moreevening, and I was with my niece. Unfortunately, not one employee greeted us or asked if we needed help while we were in the store. I was able to find what I needed on my own, but the lack of customer service was noticeable. When I got to the register, the gentleman didn't ask if I had points or mention anything about rewards. I was trying to check my Sephora app to see if I had any coupons, and it felt like he was rushing me through the transaction. There wasn't even a line behind me, so it felt unnecessary. I really don't enjoy going into this location. I'd rather shop at Kohl's or just order online next time.

I have never met a Sephora I did not like! Of course the variety of products is amazing, number…read moreone. Secondly, customer service is always available....as in the moment you walk through the doors someone is greeting you. Everyone I have encountered is always knowledgeable, professional and friendly. And if by chance whomever is assisting me, and he or she does not have the expertise in a particular area, they will find the in house associate who does. I really appreciate that about Sephora. So many quality items from which to choose. I have used the eyebrow waxing services several times with great results . Bright, well lit, clean, and organized stores. Definitely a fun place to browse and get educated about what is trending in the world of beauty products! My last encounter was to find a caramel color eyebrow powder. Lia not only knew the product lines but also provided an amazing tip on how to apply for the maximum wow factor! Thanks, Lia. Yet another successful Sephoria outing. Score!

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SEPHORA
SEPHORA
SEPHORA

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Planet Beauty

Planet Beauty

3.6(40 reviews)
0.1 mi
$$

This is typically my go to place for quality long lasting hair stylers. Went here specifically for…read morea new straightener. Was sold the special of the day which was the Ava brand. The Ava straighter has buttons positioned exactly where you hold it so my fingers kept reducing the heat setting making it unusable! They only exchange items no return. Lesson learned- no more PB for me!

I had such a wonderful experience at Planet Cosmetics in the Galleria, thanks to the lovely…read moreassociate Abby! I had originally stopped by Macy's, but didn't feel like walking all the way to Sephora. Then I remembered I had "find a healthy, non-toxic lipstick" on my shopping list--and that's when I discovered this gem of a store. Abby greeted me warmly and was incredibly knowledgeable. When I asked about clean, non-toxic cosmetics, she introduced me to Jane Iredale. I was honestly surprised--I had used Jane Iredale years ago, but stopped because the colors didn't show up well. But Abby showed me how much the line has improved--the pigments are richer, the variety is better, and there are more beautiful options than before. She helped me find the perfect foundation shade, walked me through lip liners, moisturizing lip colors, and helped me choose a gorgeous eye shadow palette. Her care and attention made it such a fun and uplifting shopping experience. I highly recommend visiting Planet Cosmetics at the Galleria--and definitely ask for Abby if you want thoughtful, expert help!

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Planet Beauty
Planet Beauty - As

As

Planet Beauty - Salon Stations

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Salon Stations

SEPHORA - cosmetics - Updated May 2026

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